Earlier quoted context omitted.
I have tried to digest why this is done. It is not because they believe they are 10x faster. It is because they think it will 10x their chances of getting a really good engineer for 1/10th as cheap. At least that is my theory. maybe i am wrong. i try to be charitable.
Do you think you could do a better job than a CEO of public company [x] from a technical standpoint - in other words, omitting the connections and public-facing charisma that they typically bring as part of the package? I genuinely do, but kind of paradoxically also suspect I'm wrong. It's simply that it's something so far outside my domain that I just can't really appreciate their skills honed over many years of pra…
AI is predominantly replacing outsourced, offshore workers
191–200 of 248 posts
Re: AI is predominantly replacing outsourced, offshore workers
#1921) The quality of work produced being sub-par, with many instances of expensive, failed projects, leading to predictions of the death of offshoring.
2) Unwillingness of offshore teams to clarify or push back on requirements.
3) Local job displacement.
What people figured out soon enough was that offshoring was not as easy as "throwing some high-level requirements over the wall and getting back a fully functional project." Instead the industry realized that there needed to be technically-competent, business domain-savvy counterparts in the client company that would work closely with the offshore team, setting concrete and well-scoped milestones, establishing best practices, continously monitoring progress, providing guidance, removing blockers, and encouraging pushback on requirements, even revisiting them if needed.
Offshore teams on their part became culturally more comfortable with questioning requirements and engaging in 2-way discssions. Eventually offshore companies built up the business domain knowledge such that client companies could outsource higher- and higher-level work.
All successful outsourcing projects followed this model, and it spread quickly across the industry, which was why the predictions of the death of offshoring never materialized. In fact the practice has only continued to grow.
It's very interesting how much the same strategies apply to working with AI. A lot of the "how to code effectively with AI" articles basically offer the exact same advice.
On the job displacement side, however, the story may be very different.
With outsourcing, job displacement didn't turn out to be much of a concern because a) by delegating lower-level grunt work to offshore teams, local employees were then freed up to do higher-level, more innovative work; and b) until software has "eaten the whole world" the amount of new work is essentially unbounded.
With AI though, the job displacement could be much more real and long-lasting. The pace at which AI has improved is mind-boggling. Now the technically-competent, business-domain savvy expert could potentially get all the outsourced work done by themselves through an army of agents with very little human support, either local or offshore. Until the rest of the workforce can upskill themselves to the level of "technically-competent, business domain-savvy expert" their job is at risk.
"How many such roles does the world need?", and "How can junior employees get to that level without on-the-job experience?", are very open questions.
Re: AI is predominantly replacing outsourced, offshore workers
#193Re: AI is predominantly replacing outsourced, offshore workers
#194Earlier quoted context omitted.
https://www.epi.org/publication/charting-wage-stagnation/ https://www.cnbc.com/2022/07/19/heres-how-labor-dynamism-aff... https://www.americanbar.org/groups/crsj/resources/human-righ...
I investigated the first link with ChatGPT. All the percentiles have increased except 10th percentile. But they do not account for after tax wages and other benefits and transfers. https://www.cbo.gov/publication/59510 shows this. Bottom 20% wages after accounting for benefits and taxes have significantly increased. If you want to answer the question: are the bottom 20% materially more well off at 1960's than now - t…
Re: AI is predominantly replacing outsourced, offshore workers
#195AI is already so much better than 99% of customer support employees. It also improves brand reputation by actually paying attention to what customers are saying and responding in a timely manner, with expert-level knowledge, unlike typical customer service reps. I've used LLMs to help me fix Windows issues using pretty advanced methods, that MS employees would have just told me to either re-install Windows or send th…
> AI is already so much better than 99% of customer support employees. 99% seems like a pulled-out-of-your-butt number and hyperbolic, but, yes, there's clearly a non-trivial percentage of customer support that's absolutely terrible. Please keep in mind, though, that a lot of customer support by monopolies is intended to be terrible. AI seems like a dream for some of these companies to offer even worse customer servi…
I don't agree. AI support is as useless as real customer support. But it is more polite, calm, with clear voice, etc. Much better, isn't it?
Re: AI is predominantly replacing outsourced, offshore workers
#196Re: AI is predominantly replacing outsourced, offshore workers
#197Earlier quoted context omitted.
You’re right. They are working in the sense that they are competing with others to come out as the top parasites. Not to mention that working against laborers takes effort as well. But they are not working in the sense that people bicker about AI “taking jobs”; providing useful labor.
Competing against others to come out at the top _is_ useful labor. The best one wins usually and as a consumer you want the best products to come on top.
Re: AI is predominantly replacing outsourced, offshore workers
#198Re: AI is predominantly replacing outsourced, offshore workers
#199Re: AI is predominantly replacing outsourced, offshore workers
#200Earlier quoted context omitted.
I investigated the first link with ChatGPT. All the percentiles have increased except 10th percentile. But they do not account for after tax wages and other benefits and transfers. https://www.cbo.gov/publication/59510 shows this. Bottom 20% wages after accounting for benefits and taxes have significantly increased. If you want to answer the question: are the bottom 20% materially more well off at 1960's than now - t…
you're putting in a lot of work (well, i guess you're farming out the work to a third party service) to prove a portion of your argument with a metric that ignores inflation (including whatever you want to call what's happening right now). why? why is it so important to you to try to dispel a notion that is nearly-universally shared among scholars, experts and those actually experiencing ill effects due to the rise i…
It’s very telling that instead of refuting my point you instead choose to derail the discussions into a personal attack. Were you discussing in good faith you would try to understand what I said and reply to it.
It’s not universal at all that people are less prosperous now.
Why don’t you do good faith research and try to answer whether the bottom earners are actually better off now than before? You will come to the same conclusion.