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Apple's Software Quality Crisis

eliseomartelli.it

191–200 of 1001 posts

Re: Apple's Software Quality Crisis

#191
There’s a far larger surface area of software for bugs to occur in these days.

Of course that’s balanced by larger teams working on said software.

This suggests Apple is under-invested in QA, which is a pretty easy fix for a sufficiently senior manager.

Apple’s senior management hopefully read HN. Maybe these posts are being read by the right people.

Re: Apple's Software Quality Crisis

#192

Earlier quoted context omitted.

The entire settings app rewrite is the canary of how Apple's software development process is broken, especially for the mac.

I mean ok, the old one was already a bit overloaded and unwieldy, so a redesign was probably overdue and Ill give them the benefit of the doubt here but WTF is with the 1-2 second delay when switching between the menus in there? Are they doing web requests upon opening every settings page or what? This is real amateur hour.

I use an iPhone 13 mini, and I experience no delays within the settings app.

Re: Apple's Software Quality Crisis

#193
Did anyone mention that on AppleTV I now get ads on my home screen?

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I am also using a Macbook for work and in addition to the fantastic battery life and the fact that it mostly "just works" I feel parts of the experience has significantly improved since last I used Mac, for example I can now remap ctrl and fn!

On the other hand I still miss the consistency and ease of use of Windows XP, Gnome 2 or KDE Plasma.

Then again, Windows manages to get a little bit worse every release, Gnome 2 was replaced with Unity (on Ubuntu) and later Gnome 3 which I understand still breaks extensions and which I still don't like despite trying hard.

Re: Apple's Software Quality Crisis

#194

Earlier quoted context omitted.

I mean ok, the old one was already a bit overloaded and unwieldy, so a redesign was probably overdue and Ill give them the benefit of the doubt here but WTF is with the 1-2 second delay when switching between the menus in there? Are they doing web requests upon opening every settings page or what? This is real amateur hour.

I use an iPhone 13 mini, and I experience no delays within the settings app.

I was talking about the settings app in macOS.

Re: Apple's Software Quality Crisis

#195
post #177
post #24

I tried an iPhone for three months or so, ending a month ago, and I was really disappointed by the experience. I thought Apple was still a company that focused on UX, but it was eye-opening to see that they had lost their way. There are four distinct ways to go back (swipe from the left/right side, press the X, press the left arrow, swipe down), whereas Android has one way that always goes back to the previous screen…

I used Android for the better part of a decade, and once I switched to an iPhone I never really had any issues around not having a back button, considering the amount I hear complaining about it. Basically every app lets you swipe from the left to go back. Occasionally you'll have a bottom sheet you can swipe back down to where it came from, but it's generally pretty intuitive. I can't think of many times I felt "stu…

It's not about getting stuck, as then that would be terrible. It's just about the thousand papercuts my experience was.

I forgot the biggest annoyance that ultimately made me abandon the experiment: the keyboard is ATROCIOUS. On Android, I just hit keys in the general vicinity of what I want, and it writes the right thing, every time. On iOS, with the exact same keyboard, it kept making mistake after mistake.

Both the stock keyboard and SwiftKey were terrible on iOS. I'd understand the stock keyboard being bad, whatever. I don't understand how SwiftKey can be great on one platform and horrible on the other.

Re: Apple's Software Quality Crisis

#196
post #10

Apple had to switch CPU architectures and build their just to make their OS feel as snappy as KDE and Gnome does on mid-tier hardware. I wonder how long it will take until enough technical debt accumulates to a point where Mac OS feels like it drags again. The absolute worst was the transition to SSDs if you were stuck on a hard to upgrade HDD-based Mac. It became super clear that Apple devs stopped caring in the spa…

Rubbish. You Linux-only guys post this nonsense on any thread criticising competing OSs thinking the rest of us have no experience using them. I daily-drive older hardware (Xeon E5 with 16GB RAM and GTX 1080 ti), which is essentially all midtier is, and GNOME is a stuttery mess. It struggles to drive 4K. It's slow to load software, and what is available is often a UX mess (what have they got against menus?!). Discoverability is low. Disk access is slow. Tried BTRFS, ZFS and Ext4 - none of them make a difference. KDE is no better - how many modals or check boxes are needed for one option?

See, we can all pour scorn on other operating systems. The real problem lies in the expectations that people place upon these platforms. Despite my complaints, I actually enjoy using Linux on a desktop (laptops are another story). If I listened to a lot of you, my expectations would definitely not be met.

Re: Apple's Software Quality Crisis

#197
A company like apple can look at all their code, pull out the LCD, and build that directly into their hardware, or at least allow user programmable microcode, no need to keep doing these general branch prediction strategies that are complex and a security nightmare.

Who the hell I'm I kidding, they can't even make sure that the apple logo isn't cut off the top of the screen.

Alot of people in this thread are claiming that it's a race to the bottom to deliver features the fastest, aside from hardware, and the admittible many features needed to create a seemless ad, what software new gamechanging software features have Apple (or any company) made in the last 5 years? AI? The Camera App? Continuity? Messaging? LOL sorry but none of that is interesting in the slightest.

Re: Apple's Software Quality Crisis

#198
MacOS has gone downhill like crazy indeed. On an M4, searching my safari history is super slow, searching for a password in the Passwords app is also really slow. I mean these are just lists. Apps steal focus all the time, Finder window column widths reset whenever they feel like, search in Mail sometimes just refuses to work. iCloud tab syncing? haha, not today, maybe next week again. You could probably write a dissertation on the new, new system preferences app.

Re: Apple's Software Quality Crisis

#199

I recently got an M4 Mac Mini which is an amazing piece of hardware. (When it came in the mail I couldn't believe it could fit in the small box it was in!) My wife was angry about the large volume of advertising, both on web sites and on the desktop, on the machine out of the box. Part of it was needing an adblocker, which meant switching to Firefox, because installing an adblocker on Safari requires an Apple account…

> I know a lot of people don't like it, but since Microsoft introduced it I've had no trouble authenticating into SMB shares in home and SMB environments.

Same. I get that people don't like having to "buy" into an ecosystem. But credit where it's due - Microsoft eliminated dozens of different logins over the last decade. If you jump between multiple machines all the time, it's legitimately a decent experience. You can even be simultaneously logged into your personal and work OneDrives at the same time under the same user and everything just pretty much works.

Re: Apple's Software Quality Crisis

#200

Here's my personal canary in the coal mine that something must be fundamentally broken in Apple's software development process: - on a recent macOS version, right click on the desktop, select 'change wallpaper' => the new settings panel opens - click on 'Custom Color' - now hold and drag around the 'color cursor' in the color selection circle for a few seconds - stop dragging and notice how the color cursor continues…

I, and many others in our personal capacity, have been shouting from hn-rooftops how Apple’s software capacity has been in a state of, since a decade or so (or more really) that calling it bad would be an understatement. It’s downright pathetic. It’s disgustingly incompetent. And I haven’t not even started on its services like iCloud. Because those go beyond pathetic.

I mean for god’s sake these morons (yes, “morons”) have not yet figured out how yo sync browser tabs which is something new browsers get right in a few days to few weeks time, and sometimes on top of their incompetently done iCloud and related SDKs.

Apple sometimes comes across as a glasshouse built as marketing, too much money, (sadly) a huge army of fans and loyalist apologists (and not demanding customers), and an absolute lack of decent competition; and the biggest of it — a deliberate attitude of non-openness!

I mean everything Apple is closed! So how can anyone even quantify how bad their iOS is, how smelly their cloud suites are, how ridiculous their security is!! If you can’t see what happens behind a wall and the entity behind that wall has money more than most nations and a PR and tech propaganda machinery rivaling some of “those” nation states, how can you even be sure!

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