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DoorDash raises minimum pay to $29.93 per hour in NYC

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Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#191

Post by usrusr »

squeaky-clean wrote: post #56
koolba wrote: post #8

> Dashers who deliver in NYC will now earn at least $29.93 per hour of active time, nearly twice NYC’s $15 minimum wage for other workers. What’s a realistic amount of “active time” per hour? I’m assuming waiting for a job is not active time right? > These new regulations will force us to raise fees for orders in New York City. In order to better balance the impact of these new costs, we’re moving the option to tip i…

It's only the time between accepting a delivery and finishing it. Time spent waiting for a new delivery offer is not paid. > After a few minutes of waiting, you are offered and accept an order and drive 10 minutes to get to the restaurant. You wait 5 minutes at the restaurant, then drive another 15 minutes to deliver the order. > In this example, you spent 30 minutes actively on the delivery, which includes the drive…

Waiting time for the next order is the same distribution for each one of them. So to minimize the number of pay gaps in a day, you will want to stretch out each delivery as long as possible.

If you are a true believer in the impossibility of good service in the absence of heavily tip-based pay, you set up incentives like this and your belief system won't ever be challenged.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#192

Post by Sohcahtoa82 »

Loughla wrote: post #110
ratsmack wrote: post #81

Earlier quoted context omitted.

Tipping in the US has become an obligation or entitlement and is rarely associated with the actual service anymore.

I would add: especially when using apps or food delivery of any kind. The chances of a server spitting in my food for me leaving a bad tip after a meal in a restaurant are 0%. The chances of someone mucking with my food because I tipped $1 on a $40 order are absolutely >0%.

> The chances of someone mucking with my food because I tipped $1 on a $40 order are absolutely >0%.

More realistically, you'd just never get your food.

Drivers have the option to reject low-paying deliveries, and they absolutely will. I've heard of restaurants having a "wall of shame" of food that's been ordered and prepared, but is consistently getting rejected by drivers.

Eventually it'll land on a driver that is truly desperate or is just starting for DoorDash and wants to get some good reviews. Unfortunately, they'll deliver cold food that's been sitting on the Wall of Shame for half an hour and the customer will blame the driver for it.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#193

Post by Rapzid »

I quit using all those services due to the menu markup, service fees, and then the tipping shit ball topper.

If I'm using I service for the express purpose of delivery, and paying a premium for it, I don't need a culture of expected tipping on top. I miss the days of Uber baking supply/demand pricing and that was the end of it.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#194

Post by delfinom »

gnicholas wrote: post #15

> With the changes required by NYC and the impact it will have on our system, we are pausing our Priority Access program, which gives Dashers who have high ratings priority on higher-paying offers. Since Dashers will earn a guaranteed minimum rate, the benefits offered by this program will not apply in NYC. The Top Dasher program is still available for qualified NYC Dashers. So they're guaranteeing higher pay for all…

"High ratings" means you don't reject offers from Door Dash. Meaning if you get a $2 untipped order to deliver 10 miles away, you accept it. Each rejection hits your "Acceptance rating".

It was a marketing ploy to trick people into losing money delivering. Because Door Dash can't force people to tip, someone has to take the financially bad orders.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#195

Post by Dylan16807 »

handy2000 wrote: post #163
darth_avocado wrote: post #155

Earlier quoted context omitted.

This was not very doable pretty much everywhere outside NYC. The lower density of restaurants made it harder for delivery to be a thing except all the pizza places that offered it.

At the end of the day this is all driven by market dynamics that affect everyone. Uber Eats doesn't have a secret sauce that makes it cheaper for drivers to deliver food in cities with lower restaurant density. Someone has to pay for gas, someone has to pay for drivers' time. Even in large cities Uber Eats is now more expensive than ordering directly from restaurants in the past, why would it be different for cities…

Oh I don't think anyone said they're making it cheaper. But a lot of restaurants now have expensive delivery instead of no delivery. Before, there were very few places where most restaurants would deliver.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#196

Post by jsyang00 »

zepton wrote: post #147

DoorDash is being misleading when they imply that NYC required a minimum wage of $29.93/hr for delivery workers. DoorDash could comply with the bylaw by paying its contractors $17.96/hr for the full time they work (including time waiting for orders). But DoorDash instead chose to use the "Alternate Method" which has a 67% higher minimum wage, but only for the time the contractor is actively delivering food (not stand…

Wouldn't this incentivize Dasher's to... take longer to deliver?

This whole model feels screwed up to me.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#197

Post by OkayPhysicist »

handy2000 wrote: post #150
dragontamer wrote: post #146

Earlier quoted context omitted.

> The only way it works is if someone else's time is an order of magnitude less valuable than yours. Ish. There's clearly a logistics problem here. 1-meal being delivered promptly on time scales poorly. But 15 meals delivered to 15 different people within 45 minutes is in fact, a net gain. Alas, Doordash and Uber have gone about it in all the wrong ways. Its the drivers who double-book this process (ie: picking up mo…

You are describing a completely different service though. Prep-meal delivery also works, but it's addressing a different usage pattern. In the same way you could propose to replace Uber with... buses? 15 people get on the same bus at a specific time and get dropped off within 5 miles, thus optimizing the process.

Uber was experimenting with that exact process before covid. For a lower fare, you let Uber dynamically re-route your driver to pick up more people headed in roughly the same direction as you. Worked alright, maybe took 1.5x as long for you to reach your destination while you paid about half as much as you did usually.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#198

Post by interactivecode »

CydeWeys wrote: post #175
darth_avocado wrote: post #152

Earlier quoted context omitted.

The other part of this is that Doordash workers need to pay for their own delivery vehicles (gas, upkeep etc.) which factors into the actual wages they get. They are not making significantly more than minimum wage workers.

The delivery vehicles being used in NYC are almost entirely e-bikes, so the expense is not as big as you might be thinking. It's certainly nothing close to the cost to gig workers for running an Uber car.

So does it include health and sick pay for when you get injured or older and you’re less mobile? Cycling all the time could be way more taxing than driving.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#199

Post by CydeWeys »

interactivecode wrote: post #198
CydeWeys wrote: post #175

Earlier quoted context omitted.

The delivery vehicles being used in NYC are almost entirely e-bikes, so the expense is not as big as you might be thinking. It's certainly nothing close to the cost to gig workers for running an Uber car.

So does it include health and sick pay for when you get injured or older and you’re less mobile? Cycling all the time could be way more taxing than driving.

Of course it doesn't include any of that. It's "independent contracting".

Though keep in mind they're throttle e-bikes, so there isn't a lot of actual pedaling going on. And as far as accumulated workplace injuries go, merely riding a bike is pretty easy compared to a lot of blue collar work. No, I think what'd get you here is the crashes.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#200

Post by catchnear4321 »

devrand wrote: post #139
catchnear4321 wrote: post #111

Earlier quoted context omitted.

> DoorDash is effectively eliminating it (or at least making it truly optional) it was truly optional before, no? you just had to decide if you were taking an option or implicitly being a jerk before ordering. now you decide after. perhaps companies need to stop implying such things altogether. such as could be done by not even mentioning a tip until food is in hand. as that is what a tip is. that the delivery person…

The big difference is that before, the tip you picked before placing the order directly reflected the offers that the dashers would see. If you put no tip then very few dashers would be willing to take the order. This is what effectively made it mandatory. Now dashers won't see tip variance in offers, it'll effectively be post-service from their perspective. From the consumer perspective, yes, you can tip before you…

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