Live data from Hacker News

Fly.io Postgres cluster down for 3 days, no word from them about it

webcache.googleusercontent.com

191–200 of 493 posts

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#191
I'm on DO and on Fly, planning to try out Hetzner.

Fly gave me plenty of downtime. "Network connectivity issues".

I'm with them only because of laziness.

The setup was more complicated than a standard setup because of the abstractions and corner cases and lack of examples in my language.

Logging is bad,you can't easily SSH in the machine and inspect things.

Next time I'll setup a more powerful server I'll move all my apps there.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#192
post #51

Earlier quoted context omitted.

I was working for a pretty big early AWS customer--one that had realized that for the low low price of all your money you could make DynamoDB scale to some truly massive numbers--and one time when we were having trouble around noon Eastern, a colleague called up our TAM. As he told it, the TAM sounded half-asleep, so my colleague asked if everything was alright. "I'm in Hawaii on my honeymoon and my backup missed you…

Weird, I just begrudgingly went from Postgres to Dynamo because it was so much cheaper. We're not huge scale though, so I'm wondering where the costs start to diverge the other way.

With Dynamo it seems to depend a lot exactly what you're doing. If you're careful about your queries, it's pretty cheap.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#193
post #106
post #80

Y'all, this is going to be deeply unsatisfying, but it's what I can report personally: I have no earthly clue why this thread on our community site is unlisted. We're looking at the admin UI for it right now, and there's like, a little lock next to do the story, but the "unlist story" option is still there for us to click. The best I can say is: I'm reasonably sure there wasn't some top-down edict to hide this thread…

From this my take away is that I could get fired for picking Fly.io for work. Not because there was an outage but because days could pass before getting support. What assurances could you give the community here that the support would be better next time?

Lots of experience with Fly's paid support here. tl;dr Absurdly good.

FAR better wrt both response times and technical expertise than you'll get with any large public cloud provider.

I was dealing with some annoying cert + app migration stuff (migrating most of an app from AWS to Fly), and Kurt (CEO) was personally sending me haproxy configs bc I'm not smart enough to know how to configure low-level tcp stuff in haproxy. Not to put him on the spot here -- I doubt he'll have time to do that level of support going forward -- but that's my experience of the company's dedication to support and technical expertise.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#195

There is now a response to the support thread from Fly[1]: > Hi Folks, > Just wanted to provide some more details on what happened here, both with the thread and the host issue. > The radio silence in this thread wasn’t intentional, and I’m sorry if it seemed that way. While we check the forum regularly, sometimes topics get missed. Unfortunately this thread one slipped by us until today, when someone saw it and flag…

Seems like the OP should have made a HN thread in the first place instead of posting to community.stri^H^H^H^Hfly.io

> ^H^H^H^H

alt+backspace will wipe that substring in most shells in one go.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#196

For people looking for alternatives, what are some suggestions? Is MRSK with Hetzner good? AWS is way too expensive and complex nowadays. I can’t stand the amount of terminology they invented just to deploy a website and database.

I'm using mrsk + DO instances (DB is running on managed instance within DO) on my side project, which is Django.

I'm very happy about everything. No complexity, easy to deploy and setup.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#197

Earlier quoted context omitted.

I moved from DO to Hetzner ( cheaper), I am happy about it.

I use both and am very satisfied, especially by Hetzner.

I remember someone complaining they had to send Hetzner a passport or some other type of ID to cancel their services.

Does anyone know if that's still the case?

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#198
post #182
post #138

What do people get out of using special services like Fly.io instead of standard VMs like the ones you can get from $5/month these days? Can anybody who uses Fly.io explain their rationale? Why do the additional integration with Fly.io, trust and install their special software on your machines and tie your project into their ecosystem? What type of application are you running? How many users are using it?

There's a sweet spot of early startup or side project where you don't have the time, budget or people to manually set up and maintain servers on your own or deal with the complexity and cost of Kubernetes or AWS, especially when your focus is on building the product and acquiring customers. Heroku (before its inevitable enshittification under Salesforce) was great for this use case. Sure you will outgrow it at some p…

What exactly does Fly.io give you?

You already know how to set up your project locally. Why not just do the same setup on any cloud VM and boom it is online?

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#199

Earlier quoted context omitted.

Simple, Hetzner mainly operates on Germany, the people are mostly Germans, and they automate the stuff to a point a small team could manage it well even if not remotely, so they have less cost on human resources.

They also build their own servers in their own datacenters

Does digital ocean not do this?

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#200
post #85

Earlier quoted context omitted.

Could you expand your answer to list vendors which you would recommend?

"it depends". Dell is fairly good overall, on-site techs are outsourced subcontractors a lot so that can be a mixed bag, pushy sales. Supermicro is good on a budget, not quite mature full fault management or complete SNMP or redfish, they can EOL a new line of gear suddenly.

Have you come across Fujitsu PRIMERGY servers before?

https://www.fujitsu.com/global/products/computing/servers/pr...

I used to use them a few years ago in a local data centre, and they were pretty good back then.

They don't seem to be widely known about though.

Post reply on HN