Live data from Hacker News

Protonmail can delete the wrong email and nobody cares

github.com

191–200 of 254 posts

Re: Protonmail can delete the wrong email and nobody cares

#191

I've been a paying Protonmail customer for years and recently started worrying about having put my eggs into the Protonmail basket. /rant Recent outage issues surfaced some major flaws with the mobile clients, on top of shaking my faith in the infrastructure (though no one can easily stand up to nation state actors so I do not blame PM). And yesterday I was shown ads inside the web portal, along with a big call-to-ac…

[deleted]

Re: Protonmail can delete the wrong email and nobody cares

#194

Earlier quoted context omitted.

that's obviously a strawman. What's being critized is the heroin-dealer model of doing business, i.e. "the first dose is free" but you'll be locked in, which seems increasingly popular among a lot of services that try to compete with the big players.

Wouldn't comparing paying a few dollars to leave a service forever to a "heroin dealer" be the strawman here?

no because the comparison is in the mechanism of luring in customers, not the substance or the price. We can go with any commodity you feel comfortable with if that improves the analogy for you

Re: Protonmail can delete the wrong email and nobody cares

#195
post #176

Yeah, Protonmail Bridge is my main source of buyer’s remorse wrt. Protonmail. I moved my family e-mail set-up to Protonmail, so I can’t just move away without having to migrate everyone else too. So now I’m just stuck with it. Weird sync issues, random CPU spikes, having to use the web-UI for anything important, etc. Not sure why they can’t make it work, but I guess trying to make their custom encrypted mail set-up s…

You can "easily" switch to fastmail from Protonmail. First set your domain on fastmail with the accounts, once you're done with the new setup, the last step is to import from Protonmail. Using the Proton Mail Exporter app, you can generate a .mbox file, using fastmail importer, you can send the .mbox file. It's been working great, with over 10k emails.

Re: Protonmail can delete the wrong email and nobody cares

#196
post #176

Yeah, Protonmail Bridge is my main source of buyer’s remorse wrt. Protonmail. I moved my family e-mail set-up to Protonmail, so I can’t just move away without having to migrate everyone else too. So now I’m just stuck with it. Weird sync issues, random CPU spikes, having to use the web-UI for anything important, etc. Not sure why they can’t make it work, but I guess trying to make their custom encrypted mail set-up s…

I’ve never been one to use email from a non-web application. So when I moved to Proton Mail the bridge setup seemed like a dramatically over complicated alternative to the web UI. The mobile app seems to work fine, too. I’m glad I avoided this whole mess.

Re: Protonmail can delete the wrong email and nobody cares

#198

Okay, rather than just complaining, I suppose we should gather alternatives, right? mailbox.org hey fastmail tutanota mailfence disroot posteo barracuda (for businesses) vivaldi mail mailpile countermail hushmail I haven't used any of these, so if anyone has others or has experience with any of these, please share your experience.

mxroute is another pretty good one, though, I will admit that the various admin interfaces necessary are a pain in the ass. One for billing, another for admin of the mailboxes.

But, it just works once its setup, and if all you want is IMAP support it's all good there. They usually do a Black Friday sale that's pretty decent. Last year they had a 25gb storage option for $25/year. I have like 5 domains on it, and about as many mailboxes. Smooth sailing since.

Re: Protonmail can delete the wrong email and nobody cares

#199
post #78

I didn't know what exactly is proton mail bridge. This is what I've found: > Proton Mail Bridge is a desktop application that runs in the background, encrypting and decrypting messages as they enter and leave your computer. It lets you add your Proton Mail account to your favorite email client via IMAP/SMTP by creating a local email server on your computer. Source: https://proton.me/mail/bridge

Protonmail doesn't support email clients with POP/IMAP like most hosting companies do. They only let you use their proprietary apps on mobile. Desktop users can log in to the website or use Bridge which is just a hacky way of creating a local Protonmail server that your email client thinks is a hosting provider. I could never get it set up on my machine so I just used the browser implementation. sigh.

Re: Protonmail can delete the wrong email and nobody cares

#200

Earlier quoted context omitted.

Hmm. When I was using Protonmail in free tier, the Import-Export feature was only for the paid tier. Seems strange that they only opened it for free tier now. This should be a feature available to any tier in the first place.

I see it as a way of getting paid for the development of services. People willing to pay for an offering are more likely to provide quality feedback. Once it is stable there and dev time has been recouped, you can offer it to the free tier. I actually don't have an issue with that. Once it is available to free tier users, it frees up the devs to go to the next item on the list once again only available to the paid us…

> I see it as a way of getting paid for the development of services.

The obvious reason is that a company has an incentive to make it easy to onboard and no incentive to help you migrate off or even an incentive to make it difficult or costly to leave. I don't see how making import/export something only a payed tier has is specifically or especially for funding development. It's not the deal breaker or the reason people choose Protonmail over others, even if it can be a consideration.

Post reply on HN