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Atlassian is 20 years old and unprofitable

smartcompany.com.au

191–200 of 515 posts

Re: Atlassian is 20 years old and unprofitable

#192
post #134

Somehow I'm not surprised. A few days ago[0] I was writing a Jira ticket after hitting the "Create" button and I wrote the description (the body of the ticket) for ~30 minutes. I switched the ticket type from A to B (no epics involved) and it wiped out the entire description. All I did was select a different item in a select drop down box provided by the form's UI. There was no warning it would clear the description…

https://bitbucket.org/nicklassandell/chrome-form-recovery/

saved my sanity more than once regarding lost jira inputs

Re: Atlassian is 20 years old and unprofitable

#193

Earlier quoted context omitted.

The thought of running a 10,000+ development team using Jira is horrific.

Think of how much human effort is being wasted on Jira !

It is just a ticketing system with a very robust business process engine.

Most complaints I’ve heard about Jira boil down to the horrible processes people choose to implement in it.

Re: Atlassian is 20 years old and unprofitable

#194
post #182
post #103

Earlier quoted context omitted.

>>But there is no competing product (suite) that offers comparable functionality. But not everyone needs 'comparable' functionality - an awful lot of people use just some features and not others - because of the awful UI and terrible user experience, these people are ripe to be picked off by a competitor (existing or future). I agree, if a mega-corp is completely in bed with JIRA, its harder to switch, but for a comp…

The alterntive for companies with many departments is usually using a variety of tools that all need to be in sync. Jira can be the one point that handles all workflows for all projects.

even within one group I've seen some teams use gitlab issues rather than jira. It made a little extra work for someone I'm sure, but it worked fine. I think there are plenty of tools that do what a developer needs. Jira also does what the manager needs. If there were some good alternative for them, I think we'd see jiras hold slip.

Re: Atlassian is 20 years old and unprofitable

#195
> Atlassian has somehow become the Benjamin Button of the tech sector — profitable as a startup and loss making as it has matured.

They where profitable, they didn’t need funding the only funding they took was for staff to sell some of the equity.

Them now making a loss I think is more a deliberate choice, not a business failure. They could of continued as they where making $$$ but instead choose to go from 700 people at ipo to near 7k today for pretty much the same product suite.

Those 7k people have to be working on a lot of stuff behind the scenes, building on existing products and maybe yet to be released products. Atlassian always said they where big on long term investment. I’m sure they could be profitable if they wanted but then would need to massively cut the long term investment.

I’m not to worried about Atlassian. Every large org I worked at is run off Jira. I do regret not selling a small parcel of TEAM at the end of last year though when it was over $440usd a share

Re: Atlassian is 20 years old and unprofitable

#196
post #92

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

> Atlassian to start fresh with a new ticketing system They bought Trello for that

I haven’t touched Trello in years. Not sure if they stagnated or Atlassian did not put enough resources in it.

Re: Atlassian is 20 years old and unprofitable

#197
post #182
post #103

Earlier quoted context omitted.

>>But there is no competing product (suite) that offers comparable functionality. But not everyone needs 'comparable' functionality - an awful lot of people use just some features and not others - because of the awful UI and terrible user experience, these people are ripe to be picked off by a competitor (existing or future). I agree, if a mega-corp is completely in bed with JIRA, its harder to switch, but for a comp…

The alterntive for companies with many departments is usually using a variety of tools that all need to be in sync. Jira can be the one point that handles all workflows for all projects.

Latest versions of YouTrack come with a knowledge base and pretty flexible workflows support. I'm curious why YouTrack never seems to be listed as a Jira+Confluence competitor, given the similar target markets.

Re: Atlassian is 20 years old and unprofitable

#198

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

> Confluence is actually fine.

Every time there is an update I wonder what feature they removed or is broken. I still cannot properly add images in lists or continue the numbering in a new list to work around this "feature".

They also broke markup/down import which is another kind of hell.

Re: Atlassian is 20 years old and unprofitable

#199

To me, the problem with many of Atlassian's products is that they aren't tools. They are platforms on which you can build the tool you need. They are way too configurable and flexible and as a result, you spend a lot of time managing the tool or organizing the information and configuration within it. Tools should serve a specific usage, behave predictably, help you use them correctly, then get out of the way.

Large enterprises need platforms, not tools.

It takes a few hours to get a basic process flow going in Jira. It really isn’t hard. And I’m not even a fan of it.

Re: Atlassian is 20 years old and unprofitable

#200
post #141

> users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost That's just plain nonsense. I dislike using Jira as much as anyone, mainly because it's so excruciatingly slow. But there is no competing product (suite) that offers comparable functionality and provides the same long-term flexibilty. Many companies have built entire workflows (not just development related) around Jira, an…

> ...and have huge knowledge bases in Confluence. I like to call Confluence a knowledge cemetery - in the huge datasets you have in mind, finding the page you are looking for is more a matter of luck than anything else. And once you found it, you can never be sure if it's still up to date. > Anyway, they have 8000 employees... they can always drastically downsize and refocus, the company will be around for a while. I…

Pre-coffee early morning spitballing so be kind…

But what about storing documentation as flat files in version control?

What about even storing tickets as flat files in version control?

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