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Jabra denies support for Elite 85t Bluetooth earbuds on computers

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191–200 of 221 posts

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#191

Earlier quoted context omitted.

Powerline networking is a great example of where review sites totally fall down; it's amazing in most cases, providing great bandwidth and very low jitter and packet loss. Then for no reason*, it will absolutely suck for some people. The only way to find these kinds of problems is to survey every situation and test each product in all of them, which is clearly impossible. People will hear this and go, "aha! Crowd sou…

IIRC their tests were over a short, direct run of wire. I tested them using different lengths of runs, across circuits, and in different houses. The Wirecutter test setup was the most ideal environment possible. It was as if a manufacturer dictated the setup. To their credit, I think they updated their test setup to be more realistic. > Your wiring is to blame. That’s quite the assessment for the info given. Lol.

I have several college friends who made serious money during COVID "fixing people's Zoom dropouts" by installing MoCA adapters. They installed them for hundreds of people during the last two years, and some of those installs had issues. They ended up getting testing gear to look into the issues and be able to give people a definitive answer for why. Every single time, it came down to something wrong with the wiring. Maybe you're special, but if it walks like a duck and quacks like a duck...

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#192
post #143

Earlier quoted context omitted.

I'm not sure what you meant by "stock in distros", but I hope you don't mean it comes installed and configured out of the box on all distros, as that is emphatically not the case: https://askubuntu.com/questions/1399464/cant-install-pipewir... https://linuxconfig.org/how-to-install-pipewire-on-ubuntu-li... https://ubuntuhandbook.org/index.php/2022/04/pipewire-replac...

It is stock in Fedora, and it's the "driver" in Ubuntu just that apps are using ALSA/Pulse emulation libs, not the native ones. This has no effect on the BT support. Also, it's just Ubuntu being weird again.

Ubuntu is the most popular Linux distro. If Ubuntu requires workarounds to get audio working, then Linux requires workarounds to get audio working. No whatabouts, no "it just needs one quick thing", if it doesn't just work then it doesn't just work.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#193

When I receive a call, my Bose SoundSport headphones randomly ring at max volume, with audible clipping. This happens when the iOS ring volume slider is set to the middle and hearing protection is enabled at 75dB. The sound is shockingly loud, especially when listening to an audio book at low volume. There was a multi-year megathread about it on the Bose forums before the company removed the forums entirely. I chatte…

> How can we get companies to respect their users? Stop buying their broken products.

It's not called Buy Other Sound Equipment for nothing.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#194
I have Jabra elite 75t I can most of the times use them with my Linux laptop.

BUT ...

If I want to use only one at the time, it's only possible to use the right one.

If using them the whole day and re-charging one at the time or if I'd like to use the left one while driving so I can hear the family that don't work.

When I bought them it was promised it would be fixed with a software update, but no.

https://mobile.twitter.com/we_are_jabra/status/1244383330302...

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#195
post #69

I have the Elite 85h, and it has the same problem, as well as about a dozen other problems when you connect it to a computer. Same response. But the sales letter for the product makes it clear that they do support computers. My last email to Jabra was ignored: The message that computers are not supported devices on the Jabra Elite 85h was a very upsetting response to receive, so I didn't respond for quite a while. It…

I use my Jabra headphones to connect to all 8 of my cell phones. I'm sure that is the use case they were built for.

8 different cell phones?

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#196
post #69

I have the Elite 85h, and it has the same problem, as well as about a dozen other problems when you connect it to a computer. Same response. But the sales letter for the product makes it clear that they do support computers. My last email to Jabra was ignored: The message that computers are not supported devices on the Jabra Elite 85h was a very upsetting response to receive, so I didn't respond for quite a while. It…

I use my Jabra headphones to connect to all 8 of my cell phones. I'm sure that is the use case they were built for.

Good heavens, why on earth do you have 8 cell phones??? I hate life with just 1

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#197

Earlier quoted context omitted.

> In my mind, something must be systemically wrong here. It is. Three things are at play here: The power of consumer protection agencies is way too low, the standardization group (=Bluetooth SIG) doesn't give a fuck, and the Bluetooth standard itself is a horrible mess dealing with a lot of historical baggage. In an ideal world, cases such as "won't operate with a standard-issue Mac" would cause an investigation by a…

> The power of consumer protection agencies is way too low In the UK, if they advertise them as working with / connecting to a computer, there's no way you aren't getting your money back. Consumer protections in this country are pretty solid for this sort of thing (thought sadly not the case for new expensive things like cars, new build homes, etc). I had PC World try to screw me with the old display panel switcheroo…

It's not about getting your money back. Consumers are lazy and usually don't care, which is why companies get away with so much bullshit - they just price in the amount of defects and returns instead of taking care to deliver a tested, high quality product.

Would even a single consumer claiming issues open up a company to severe fines, we'd see a lot less bullshit.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#198
post #69

Earlier quoted context omitted.

I use my Jabra headphones to connect to all 8 of my cell phones. I'm sure that is the use case they were built for.

8 different cell phones?

I'm pretty sure it's just a joke

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#199

Earlier quoted context omitted.

> How can we get companies to respect their users? Stop buying their broken products.

It's not called Buy Other Sound Equipment for nothing.

Of all the budget audio companies, I keep buying BOSE ignoring the dumb memes because the companies "audiophiles" tend to recommend aren't much better. They might sound better, but are less comfortable or still break after one year.

Meanwhile all my BOSE IEMs have been the most comfortable I've ever bought, with the best seal compared to anybody else's, and I love my pair of QC II.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#200

Tell them that Bluetooth is Bluetooth and all implementations should interoperate. Or that's how it should be, and although there's plenty of stories about it not working with specific combinations of devices, "on computers" is such a ridiculously vague excuse. After updating Macos to Monterey On the other hand, if I were you, I would suspect that first and go after Apple before blaming Jabra. (Maybe the latter knows…

>> After updating Macos to Monterey

> On the other hand, if I were you, I would suspect that first and go after Apple before blaming Jabra.

This also seems odd to me. I'm still on Big Sur, my Jabra Elite 65t (different model than OP) are working perfectly fine.

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