The problem is incumbents get lazy and start profit-seeking. Competition is the only way we know to have a chance of fighting it. The taxi industry got away with ripping off customers and having terrible service for ages. In my country they would regularly overcharge or take longer routes. Or you call and they decide not to come, or you walk around waving your hands frantically at a taxi hoping they stop. As a touris…
The problem I see is that even the potential for disruption is consolidated in fewer and fewer hands. With IP law the way it is, Google and Apple acting as gatekeepers to mobile ecosystems, Amazon owning e-commerce and squeezing or competing with vendors who depend on it - the world is increasingly becoming a place where a project has to be blessed by one of a handful of giant corporations to be allowed to exist.
And it’s making things worse for consumers. For instance Disney buying up entertainment properties and putting them behind a walled garden, or MS doing the same with game studios.
Silicon valley made its name as a place where a couple people in a garage could invent something to change the world. It’s debatable whether it’s even worth trying anymore, since it’s such an uphill battle to compete with the giants. If you ask me that’s a problem and we should seriously think about the way IP law is handled.