191–200 of 291 posts
I got screwed over by their car rental division. Basically any mistake on your part voids any refund. I complanied to the European Consumer Centers network to see if I can recover at last part of my funds, but it gets more complicated as their transport division is registered in Manchester, UK which is no longer part of the EU. Needless to say, I am never going to rent any car through an agency again.
Just skimming through the comments, there is some negative sentiment about Booking.com. So I came to say, that over the years, I've used Booking.com numerous times, without any single problem. Yes, there are dark patterns (13 people are looking at this offer right now, etc.), but free cancellation was always free for me, reviews matched my experience, information matched the reality. Sorry to hear about the layoffs,…
The reality is, we need a functioning hotel aggregator, and AirBnB needs a competitor. For me, booking.com for European travel has been overwhelming positive in experience, happy with the increasing Genius offerings. I don't use them for apartments however, I don't feel I trust them for that and prefer AirBnB. I also hope they stick around and maybe find a way to make all the cash they feel they can make without ruin…
So sometimes worth it to see if the Airbnb listing is on other sites as well.
Just skimming through the comments, there is some negative sentiment about Booking.com. So I came to say, that over the years, I've used Booking.com numerous times, without any single problem. Yes, there are dark patterns (13 people are looking at this offer right now, etc.), but free cancellation was always free for me, reviews matched my experience, information matched the reality. Sorry to hear about the layoffs,…
I used Booking.com for the first time last year. It was OK. But I won't use them again, and I find quotes like this all too believable: "... Also, last year Booking have to their employees 2.5 days off to celebrate the 25th anniversary of the company. You might think it's a nice move from them. During that day, only outsourced employees were working. They were just testing if they could carry the work without their e…
They're outsourcing their customer services. Thia is actually quite annoying, because the one time I've used their customer services they were really good. I needed to cancel half of a reservation (booked for 2 nights, needed to leave early), and the hotel staff said they couldn't do that as I'd booked through a third party. I called Booking.com and they made it happen. Hopefully whoever they outsource to can continu…
This may be one of the reasons for the uproar. The CS employees far outnumber the rest of the company, and the in-house customer service was one of the moats B.com had against the competition. To have them suddenly transferred to a third party is shocking. It’s hard to imagine the same level of service can be provided by call centers tending to multiple brands/products at the same time.
I was thinking or re-investing since the pandemic looked like slowing down and travel stock migth take over but that move tells me unequivocally not to bother.
Just skimming through the comments, there is some negative sentiment about Booking.com. So I came to say, that over the years, I've used Booking.com numerous times, without any single problem. Yes, there are dark patterns (13 people are looking at this offer right now, etc.), but free cancellation was always free for me, reviews matched my experience, information matched the reality. Sorry to hear about the layoffs,…
Disregarding how horrible it is to do that this way, ... The employee says he's french, so either he didn't have a french work contract, or what he is saying is untrue. While you can transfer an employee from one company to another, it must protect every employee advantage, his history, etc ... So he has the same severance as on his original contract, with the original timeline (his time of employment isn't reset to…
Most likely he is employeed in Amsterdam, where Dutch law applies. There’s local contract (for sales) but CS are concentrated in Amsterdam.
Also known as the company who single-handedly killed perl.
PSA: Booking Holdings operates not just Booking.com, but also Priceline, Agoda, Kayak, Cheapflights, Rentalcars.com, Momondo, OpenTable, and many more niche engines.
That said, this post seems to pertain to the Booking.com business (which is still a somewhat independent division, as are all the properties/brands in the group), rather than the entire Booking Holdings corporation.