Earlier quoted context omitted.
Yet I know lots of people with defects in Apple products. I replaced multiple laptops. Is there real evidence of fewer defects?
I have a Consumer Reports account and doing a quick search the only laptops with a 5/5 "Predicted Reliability" rating are from Apple, everything else is a 4/5 or less It looks like LG would be the likely 2nd place as well, since they're the only brand besides Apple consistently getting a 5/5 on "Owner Satisfaction"
CT scans of AirPods evolution
191–200 of 343 posts
Re: CT scans of AirPods evolution
#192Earlier quoted context omitted.
The generosity of Apple's support during Steve's era was unparalleled. It created a great deal of goodwill for the company within the iPhone/Mac community. Like you said, supports now is delayed, difficult, rigid, and merciless. Somewhere along the line, Apple forgot that its retail stores and support were products in and of themselves.
They also grew exponentially and started serving everyone, not just technophiles. Support at such a large scale is an interesting problem. The apple store in my city always has lines out the door and the store is huge. They probably have to handle everything from broken devices to general troubleshooting, and for everyone from tech empathetic individuals to ludites, old people to young, and reasonable to agressive an…
Re: CT scans of AirPods evolution
#193I wonder if this explains / clarifies some of the difficulty in getting repair tech for the earbuds. They seem to change in major ways each time.
Much of the repair problems has to do with how small they are and the components are tiny and must be assembled so carefully that humans with fingers are just not at the right scale.
Re: CT scans of AirPods evolution
#194Earlier quoted context omitted.
I have a Consumer Reports account and doing a quick search the only laptops with a 5/5 "Predicted Reliability" rating are from Apple, everything else is a 4/5 or less It looks like LG would be the likely 2nd place as well, since they're the only brand besides Apple consistently getting a 5/5 on "Owner Satisfaction"
The Gram series has been phenomenal in my experience, especially considering the price.
Re: CT scans of AirPods evolution
#195Does anyone have a canonical URL to the previous month's scan of the LEGO mini-figure? I didn't see any navigation on the site unless there's a magic spot I missed or am inadvertently adblocking: https://news.ycombinator.com/item?id=29253441 This month's entry comes off way too much like advertising for my taste, with the flowery language like "magic features" instead of just "features", or the seemingly-unnecessary…
Re: CT scans of AirPods evolution
#196Some small but important details about the product architecture that's changed over time somewhat: - The antenna is sticking out of the ear, while the densest components are deeper in the ear, making them more stable. Now the battery is in the ear and PCB is out of the ear. - They've added large external mesh over the world-facing mic to reduce windnoise during phone calls. This creates a sort of turbulence that prev…
> The airpods had two Infrared Detectors to prevent being spoofed when resting on the table. Can you elaborate on this?
Re: CT scans of AirPods evolution
#197Some small but important details about the product architecture that's changed over time somewhat: - The antenna is sticking out of the ear, while the densest components are deeper in the ear, making them more stable. Now the battery is in the ear and PCB is out of the ear. - They've added large external mesh over the world-facing mic to reduce windnoise during phone calls. This creates a sort of turbulence that prev…
As much as I like the fun factor of my magnetic 2nd gen case, it is inherently flawed. The magnets attract magnetic particles, and as the lid is repeatedly closed they're slowly beaten into the plastic and I've never been able to get those marks out. I imagine with a manget-free hinge this would be severely minimised, as everywhere outside of the magnets there is basically no staining.
https://guide-images.cdn.ifixit.com/igi/f3k1ysoFjvJ5xoF5.lar... https://guide-images.cdn.ifixit.com/igi/DSCA4bK5SAlTVGtn.lar...
Re: CT scans of AirPods evolution
#198I think this might be the first and only instance I've ever seen of a non-traditional scrolling experience actually being a benefit to a website
Re: CT scans of AirPods evolution
#199Earlier quoted context omitted.
No, they are the same as everything else, people constantly say they are superb on here, but looking up reliability surveys says otherwise: https://www.geckoandfly.com/6311/the-most-reliable-laptop-su...
This link states in 2018 Apple (1st place on reliability with 665 pts) was 2-3x more reliable than Samsung (2nd place 270 pts). Then in 2019 Apple suddenly became half as reliable (now 130pts) as Samsung? Seems suspect at best. They seem to rank based on all service calls to their third party IT firm. Apple's top service calls were printer and email help (40% between them) and hardware was 0.53%.[1] [1] https://www.r…
I just switched to the new M1 Pro 16" which I'm hopeful has resilience that matches my earlier Macs that would last 4+ years -- it seems like Apple has reverted 5 years of design choices with this model (ports, MagSafe, weight, thickness, edges, keyboard -- of course with better battery/performance/screen).
Re: CT scans of AirPods evolution
#200This is still the strongest apple advantage: design, engineering and build quality. Recently I wanted to buy a second notebook so I could leave my MBPro at home in trips where I didn't want to work, but still had a machine that run linux and windows for some quick idea or even some light gaming. Decided for a Samsung Galaxy Book Pro. Expensive machine, but slightly cheaper than a MacBook Air. good i7 11gen processor,…
Funnily enough the exact same thing happened to my work Macbook. Display just stopped working one day. Work sent it back to Apple to repair which took them a few weeks. I once owned a iBook (back in the PowerPC days) that had to go back to Apple on no less than four different occasions to fix faults. All repaired under AppleCare as I fortunately had the foresight to pay for it at the time of purchase. I've also owned…