Live data from Hacker News

Apple sends a letter to Hey: Change your app or get out of the App Store

protocol.com

191–200 of 227 posts

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#191

I’m on Apple’s side on this one. They’ve made Hey’s choice simple: change it so it’s compatible for people to use their mainstream email services (no $ involved), or make it subscription out of the box. Currently you need some dumb invite-only code. I actually feel misled by Hey’s comments pointing out that Netflix, etc. require a subscription to make the app useful. It wasn’t until I little additional digging reveal…

I'm with HEY on this issue. As of a few months ago, Netflix abandoned in-app purchases entirely on Apple platforms. Try it yourself: sign out of your Netflix account on iOS and try and create a new account. There is no option to pay for a Netflix subscription within the app on iOS. It just isn't there. Fastmail is another app already on the App store that requires an account (but has no option to sign up within the a…

I’m still seeing in-app purchases as an option via App Store for Netflix. I can’t comment on the other apps you mentioned except for Gmail. And here’s where I disagree with you.

Gmail is still functional without paying anything. You don’t hit a paywall immediately after downloading. The app provides immediate functionality to users. If Google decided to force subscription-only, that’s when Apple would be saying you need to either open it up, or use our in-app subscription service. Google’s upsell is not a requirement to use Gmail’s basic functionality.

The app must provide immediately functionality after downloading. Guess how much functionality the Hey app I downloaded is providing to me right now? Zero. Because I need an “invite-only” code.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#192

Earlier quoted context omitted.

I'm with HEY on this issue. As of a few months ago, Netflix abandoned in-app purchases entirely on Apple platforms. Try it yourself: sign out of your Netflix account on iOS and try and create a new account. There is no option to pay for a Netflix subscription within the app on iOS. It just isn't there. Fastmail is another app already on the App store that requires an account (but has no option to sign up within the a…

I’m still seeing in-app purchases as an option via App Store for Netflix. I can’t comment on the other apps you mentioned except for Gmail. And here’s where I disagree with you. Gmail is still functional without paying anything. You don’t hit a paywall immediately after downloading. The app provides immediate functionality to users. If Google decided to force subscription-only, that’s when Apple would be saying you n…

* Just to add, I’m on the Canadian App Store, so perhaps differences with Netflix in-app purchases. Dunno.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#193

Earlier quoted context omitted.

I'm with HEY on this issue. As of a few months ago, Netflix abandoned in-app purchases entirely on Apple platforms. Try it yourself: sign out of your Netflix account on iOS and try and create a new account. There is no option to pay for a Netflix subscription within the app on iOS. It just isn't there. Fastmail is another app already on the App store that requires an account (but has no option to sign up within the a…

I’m still seeing in-app purchases as an option via App Store for Netflix. I can’t comment on the other apps you mentioned except for Gmail. And here’s where I disagree with you. Gmail is still functional without paying anything. You don’t hit a paywall immediately after downloading. The app provides immediate functionality to users. If Google decided to force subscription-only, that’s when Apple would be saying you n…

My Hey app is also providing me with zero functionality as well. I'm not being dismissive of your issue.

You know, maybe you do have a point (HEY should be using Apple's in-app purchase system). They should set it up as a weekly auto-renewing subscription at the most expensive price point possible ($1,299 USD). Maybe then Apple would leave them alone.

*(@dhh has said that HEY will be removing the invitation-only restriction in July).

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#194

Earlier quoted context omitted.

Some people are going to quibble with you over the costs paid for developers licenses, but I think that's missing the real problem. Apple is welcome to provide a platform for developers to distribute apps on, on that platform I believe they should be able to charge whatever they determine is reasonable. Apple SHOULD NOT be allowed to have a legal monopoly on making that platform. It's not really a fair price (doesn't…

My Smart TV doesn't let just anyone deploy apps on it, is that an unfair monopoly? I can always buy a different TV or in this a different phone.

The issue is rarely that such a tactic exists, the issue is when a single player (or a few very large players) dominates the market and uses that tactic to stifle other entrants.

In 2001 when MS was sued by the government for this exact issue, it was the combination of market dominance and tactics around vendor lock in that got them in trouble.

I think in this case it's pretty clear that Apple is abusing their market position in a similar way (as simply noted by how many of the comments in this thread are "App store is good because of huge distribution channel")

So yes, in theory you could switch from Apple to Android, but honestly, Android has exactly the same problem.

I'll add, I'm in no way absolving Google of the same practice. I think it's well past time the government took them both to task for the app stores.

---

Finally - Your tv comes with several ports on the back explicitly designed to let it play signals from other vendors (like your cable box, fire tv, apple tv, or any other)

So that's a trash comparison.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#195
post #3

> We understand that Basecamp has developed a number of apps and many subsequent versions for the App Store for many years, and that the App Store has distributed millions of these apps to iOS users. These apps do not offer in-app purchase — and, consequently, have not contributed any revenue to the App Store over the last eight years. They literally have paid 8 years of Developer Program fees for supporting the AppS…

It's a different matter whether 30% is a valid cut for Apple to make on Hey In App subscriptions. But $2,400 (8*$300/year?) for the delivery and update, notifications and Siri integration etc to millions of apps/devices sounds a pretty good deal.

Those are all things that you have no choice in.

You can’t install an alternative to Siri. You can’t use a different push notification system. You can’t use an alternative store and send updates yourself.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#196
post #138

Earlier quoted context omitted.

What on earth are you talking about? I'd just host the .ipa on my website and tell my existing users to install it. Easy and done. Instead in this insane reality I have to pay Apple $100 every year for the privilege of distributing an app to my already existing user base.

I am talking about the cost of acquiring customers. It's great that you have these existing users but almost all developers don't. And so when people say that 30% is expensive often it's because the are ignorant of how much it costs most businesses to acquire customers. And I have to pay to develop apps for most platforms so pretty confused why you feel like this is somehow unusual.

Nobody finds apps through the app store. They find them on Google and click a link that opens the app store.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#197
post #105

Earlier quoted context omitted.

> Not exactly, as Comcast don’t provide the infrastructure to Basecamp to host and deliver it’s service. Neither Comcast or Apple provide any infrastructure to Basecamp for hosting. They are just in charge of delivering the ways and means of accessing their platform.

They provide all the infrastructure to deliver the iOS app binary, receive notifications, etc.

Only because Apple set it up like that. For example, you could presumably have an app store that is only a lightweight directory of signed URLs and hashes, where the developers have to host the blobs themselves.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#198

Earlier quoted context omitted.

> 2 monopolies Uh... Also, monopoly has a very specific definition. It does not mean "company with large marketshare".

Oligopoly that monopolises the market

Again, still not a monopoly. The fact that most phones are iOS or Android just means those are the two most popular products in the market. It does not make it monopolistic.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#199

Earlier quoted context omitted.

> 2 monopolies Uh... Also, monopoly has a very specific definition. It does not mean "company with large marketshare".

You are trying hard not to understand the message. The laws change to fit what people consider right. What Apple is doing might be almost legal but it is not right and laws can be written to spell this out for them and others. Computing should be declared a human right and selling mass produced general purpose computers without allowing anybody to deploy any desired software on that computer should be illegal.

You may not like Apple, but I think it’s quite a leap of faith to declare computing a “human right”.

You want an experience with an Apple product that Apple doesn’t provide, whether you agree with it or not. Where do we draw the line? Should we force all vegan restaurants to serve meat? Surely if computing is a human right, then food is as well and thus I’m entitled to the experience I want as a result. Apple would argue, and rightfully so, most of their customers want a walled garden. People don’t want to have to worry about malware, scams, etc. Why should they be deprived of offering this experience when you have plenty of other choices for unconstrained computing.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#200

Earlier quoted context omitted.

Except that you have artificially defined the market to be "applications on an iOS device" instead of "mobile applications". By that definition Microsoft has a monopoly over XBox games, Tesla has a monopoly over their car apps, Sony has a monopoly over their DSLR apps etc, Salesforce has a monopoly over their marketplace apps etc. Any antitrust action based on your definition would actually set a precedent that would…

https://en.wikipedia.org/wiki/United_States_v._Microsoft_Cor... . Literally this exact issue - MS was locking Windows to IE as a browser.

Windows had 90% market share then.
Post reply on HN