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Google May Have to Get Used to Third Place in the Cloud

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Re: Google May Have to Get Used to Third Place in the Cloud

#191
post #103

Earlier quoted context omitted.

That lists 38 hipaa-compliant services. Azure's is close to 80ish hipaa-compliant services. AWS' list is fairly large too. I haven't used GCE in a long time, so maybe GCE just has that many fewer products/services.

One big selling point of GCP vs other cloud providers in regards to HIPAA is that pretty much all of GCP is covered, and probably will in the future: "GCP’s security practices allow us to have a HIPAA BAA covering GCP’s entire infrastructure, not a set aside portion of our cloud. As a result, you are not restricted to a specific region which has scalability, operational and architectural benefits. You can also benefi…

That's great to know about GCE. It makes moving there actually a possibility

Re: Google May Have to Get Used to Third Place in the Cloud

#192
post #8

Microsoft will reap the rewards of supporting XP and Office for decades, that wins enterprise trust & goodwill, and clients will expect that from Azure. On the other hand, every month we have a new product/service of Google being deprecated (officially or by raising prices). Even if it's technically better, the most sane business decision from enterprise would be to bet on Microsoft for support reasons. Microsoft tal…

I've created an account to try Azure last weekend, it took me 2 hours to sign-up due to issues in the registration on their end, and then once it finally worked, I copied an example from their documentation. 5 minutes after, I received an email that I was banned for "security reasons", so yeah if they can't even handle a sign-up properly, I wonder how they want to reach the top spot of the cloud market, I'll for sure…

The AWS console is far from being great but last time I used Azure’s it was terribly slow and full of little bugs. The UI was kind of flashy and hip and combined with the bugs it made them seem silly, especially contrasted against the AWS console’s utilitarian look. It was painful. I’m not saying I’ll never try it again but I’d need to be convinced.

Re: Google May Have to Get Used to Third Place in the Cloud

#193
post #142

I'd like to comment a few things made me appreciate and enjoy Google/Cloud services and I am aware they are very subjective to my personal experience as a student and beginner to web dev, but there are many folks like me so I could be speaking for them too. Resources, Resources and Resources! As a self-taught web developer, I struggled a lot when it comes to learning anything about web developments, and whenever I fo…

Azure's documentation is standard Microsoft technical doc fare, i.e. atrocious. It's horrible trying to get a straight answer out of anything they've written.

My impression from a decade in Windows Server and .NET development is exactly the opposite. You may have to do a lot of reading, but the available technical docs have 100x the raw utility of those from Apple and others.

Re: Google May Have to Get Used to Third Place in the Cloud

#194

Earlier quoted context omitted.

If you pay for their enterprise level support for GCP you can get human responses very easily (and quickly on high priority requests) though they tend to have to escalate and complicated issues to their engineering teams. We also have weekly meetings with their CRE team where we can give general input, make feature requests and get support requests/etc expedited as needed. Their support for small customers could use…

Again: Even if there is real support available, the reputation for a horrible lack of it is so entrenched I don't see how they'll overcome it.

GCP may overcome the bad reputation if many satisfied customers speak up, like your parent post has done.

Re: Google May Have to Get Used to Third Place in the Cloud

#195

Earlier quoted context omitted.

I've created an account to try Azure last weekend, it took me 2 hours to sign-up due to issues in the registration on their end, and then once it finally worked, I copied an example from their documentation. 5 minutes after, I received an email that I was banned for "security reasons", so yeah if they can't even handle a sign-up properly, I wonder how they want to reach the top spot of the cloud market, I'll for sure…

The AWS console is far from being great but last time I used Azure’s it was terribly slow and full of little bugs. The UI was kind of flashy and hip and combined with the bugs it made them seem silly, especially contrasted against the AWS console’s utilitarian look. It was painful. I’m not saying I’ll never try it again but I’d need to be convinced.

I totally agree with that, during the small amount of time I had access I found that the UI clearly has some issues. It's clunky, slow and difficult to navigate. AWS isn't exactly a great model of good UI but Azure is clearly even worse, I would personally put GCP in the top spot for the UI and Azure as the last one.

Re: Google May Have to Get Used to Third Place in the Cloud

#196

Earlier quoted context omitted.

> Assuming "enterprise" really is that big of a deal in this arena. Enterprise is not a big deal. It's literally everything when it comes to cloud infrastructure. You can thrive with SMBs but you will never be able to match the revenue potential of closing enterprise deals. The hardcore SaaS sales motto is that if you win the enterprise, you win the market... That's a very very real statement. You're unlikely to capi…

You're incorrectly conflating "enterprise" with "large" here. For example, Snap and Apple are very large companies in terms of Cloud spend, but they're very much not an "enterprise"/Fortune 500 company that moves at the speed of an arthritic sloth and needs to be sold on the benefits of moving to the cloud.

I'm basing this on the actual technical terminology for classifying business segments. Snap and Apple are definitely considered Enterprises if we go by the Garter definitions that represent business segments as cohorts of different IT needs.

SMB (Small and Medium-Sized Businesses) 0-100 Employees with ARR of $5-$10 million

SME (Small and Medium Enterprises) 100-1000 Employees with ARR of $10 million to $1 billion.

Large Enterprise Over 1000 employees with ARR of over a $1 billion.

Of course, there are always going to be outliers or companies that can't be classified exactly in one category because they may have unusual large IT spendings and Infrastructure needs. That's probably the case for Snap and Apple, but that doesn't mean they are not enterprises by definition.

As an IaaS, the bulk of your revenue is not coming from Snap anyways. It's coming from companies with those arthritic speeds you mention and that are just starting to realize why it makes sense to move their huge workloads to the cloud.

Re: Google May Have to Get Used to Third Place in the Cloud

#197

I see a lot of Google Cloud bashing on this thread, so thought I'd share my viewpoint as a customer. We've been a Google Cloud customer for close to a year now and just recently signed a deal to move all of our infrastructure over to them from AWS. I've previously managed infrastructure spends of $>10M a year on AWS before, so have a decent amount of experience with them. I've never used Azure. We had been running ou…

> Other things like a lack of presence in China could be challenging in the future as well. Well, to be fair, NONE of the big clouds have any presence in China. They are "in China" in name only. For instance, 'AWS' China is not AWS, you will be dealing with Sinnet for Beijing or whoever else operates the Ningxia region. The underlying software is a baby version which doesn't have anywhere near the same amount of feat…

> Well, to be fair, NONE of the big clouds have any presence in China. They are "in China" in name only.

Azure has a region in China which is not a baby version of its public cloud offering. It might not have some new SaaS products but for core offerings it's exactly the same feature wise.

Re: Google May Have to Get Used to Third Place in the Cloud

#198
post #7

This seems related to https://news.ycombinator.com/item?id=18383553 (Microsoft Beats Amazon in 12-Month Cloud Revenue), where this point was discussed almost endlessly: > These numbers are very misleading considering they wrap up things like Office into “cloud revenue.”

And as discussed to death in the linked thread, what Microsoft should've done instead? Excluded Office from the cloud revenue, simply because Amazon didn't make as much money from their own office productivity suite (but still included it in their cloud revenue numbers)? MSFT used cloud revenue metrics consistent with those of the competitors (Amazon and Google), which is the proper way to do it, imo.

And to be fair Microsoft only includes Office365 revenue which consists of storage, active directory support and not standalone office that you can download.

Re: Google May Have to Get Used to Third Place in the Cloud

#199

Earlier quoted context omitted.

The inability to connect with a real human when escalating Google Cloud issues seems to be recurring theme on HN.

About seven or eight years ago, I tried to migrate my small employer to Microsoft cloud Exchange (email). I forget what they were calling it back then. We were an Outlook shop so MS seemed like the logical choice. I spent a few days setting everything up and testing it. I flipped the switch and...silence. No incoming email for a few hours in the middle of a Friday night. CEO calls me at 2am asking why our prospective…

The trick to get company support is to imply that a bug could render them liable for damages with other customers. Some well spread keywords and a imaginative perfect storm horror story.. You basically need to write a social engineering virus for the cooperate process. Normal approach you don't even make it pass the endoplasmatic reticulum.

Re: Google May Have to Get Used to Third Place in the Cloud

#200

Earlier quoted context omitted.

Hearing that the UI in Azure is sluggish compared to GCP's craptacular UI... is disappointing. I still don't know how Google can be so bad at creating responsive user interfaces.

Because it's all angularjs. And angular is slow

Really like version 1 ? I thought they would have move to Ang 2,3,4,5,7 ?
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