Earlier quoted context omitted.
> That is a really pointed indictment of our current industry. Wow. Is it? I read it as a series of attacks from someone who thought the status quo was just fine, and doesn't actually understand the value being delivered. Since they don't understand it, there must not be any. Since there isn't any value and it just hurts vulnerable people, it must just be callous evil. For example, Amazon's cashierless store sounds g…
You don't have to talk to cashiers.
I feel like the real point is that cashier jobs are not something to be taken for granted. They are not a constant of the universe. The position serves a purpose, and the purpose is not to employ the underprivileged.