The Django toolbar pops up when I open your site. That's an indicator for me that I don't really want to work with your service.
Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
191–200 of 325 posts
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#192Earlier quoted context omitted.
This plays more like an instructional video than a demo. You spend almost the entire time filling out forms. Consider doing a 30 - 60 sec explainer video that just shows off the sizzle if you really want to have a video. I would also loose Bighetti. You're pitch is 'be more professional' and the first thing you see in the video is a character who's famous for being a lazy idiot.
Noted, now that we are here, can you please take a look at this one too? We had an explainer as well :) https://www.youtube.com/watch?v=S23V3LmRUb4
This is a MUCH better video for "getting" what the product is quickly. Show this one before anything else. But somewhere, please, explain what a "personal assistant" really means. If it's a real, breathing human being on call 24/7, say that. If it's someone that might be there, but will definitely get back to you within 6 hours, say that. Be transparent or nobody will bite... they are trying to calculate in their head if $29/mo is worth it to them, and they need to know exactly what they are receiving to make that calculation.
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#193Earlier quoted context omitted.
>I am reworking on the typeform real soon. Thanks :) I have to ask. What on earth could possibly motivate you to go with that hideous, broken, typeform garbage instead of quickly implementing your own form?
:) We actually had a lot more questions before, like branched questions if the user wants to fill out the LinkedIn or fill out all the details by themselves. It also had a payment embedded into the typeform. Thats when typeform was handier.
Hey man, turn debugging off on prod, right now! It’s leaking your passwords.
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#194The number one thing a person needs to start freelancing is a customer/client (one with a retainer check is preferred). That's, for better or worse, Upwork and Fiverr for the fifteen minute web solution. It's the rollodex (o.k. contact list) for the traditional solution. The reason people build websites as the first step to becoming a freelancer is because building a website is easier than finding potential clients/c…
Thanks for the feedback, I'll think about this more :)
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#195I tried to freelance before.
The number one concern for a freelancer is how do I get clients.
Nothing on your site provides a solution for my problem.
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#196Let's try to visit your site, step by step. First screen - A gratuitous 3D animation shows sample pages from your site. Why didn't you spend that effort to make the pages look better? - There's a profile cover page featuring a portrait of a white hipster with a sad expression, "Nelson Bighetti" from "Silicon Valley". It looks like LinkedIn, but more importantly it is strangely prominent. Moreover, who is he? A mock p…
Thanks for all the feedback, will definitely take a deeper look. About the personal assistant, the assistant is supposed to answer basic questions and nothing in details, it's a real person btw.
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#197> It's not the product, I strongly believe we have a decent product.
Belief is irrelevant. How do you validate the product offering with the target market? Are there really people who aren't freelancing now because this service isn't available?
Second, if you do believe in your product, why is the offering you highlighted focused on future features and future performance of your company to sell it? That would tell me, as a potential customer, that you don't believe the current product features justify the price. And if you don't seem to believe that, why should I think you'll be able to do anything in the future that would make future features or shares meaningful?
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#1981. Get a native speaker to proofread your website copy 2. The title of the page is "Sieve Pro - The best management tool for" (missing a "freelancers")? 3. Some people might like it, but I'm always turned off when websites are using SV characters as profile placeholders - makes the site itself seem like a joke 4. As others have said, develop your own signup form instead of using TypeForm - TypeForm always gives me an…
What's "SV character"?
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#199Emperor Akbar, on a whim, once asked his minister Birbal to find him ten fools. You can get the gist here (Source: http://folklore.usc.edu/?p=24202 ). Birbal stumbled across the third fool while the latter was looking for something at night. The guy was looking under a streetlamp and couldn't seem to find whatever he was looking for. Birbal asked him what he was looking for so frantically. He explained that he lost h…
> Collect an email address just before anyone clicks get started.
That's a sure way to collect a bunch of mailinator.com addresses.
Re: Ask HN: We didn't get a single person to pay for our SAAS – what could be wrong?
#200Earlier quoted context omitted.
This plays more like an instructional video than a demo. You spend almost the entire time filling out forms. Consider doing a 30 - 60 sec explainer video that just shows off the sizzle if you really want to have a video. I would also loose Bighetti. You're pitch is 'be more professional' and the first thing you see in the video is a character who's famous for being a lazy idiot.
Noted, now that we are here, can you please take a look at this one too? We had an explainer as well :) https://www.youtube.com/watch?v=S23V3LmRUb4
After getting the gist from that video and from personal experience freelancing, I would say the major pain points for freelancers are:
a) Clients being slow on delivery of requirements/content but once they deliver it, they want things done urgently
b) Clients being slow to sign off stuff after delivery
c) Late payments after a lot of chasing
Documentation and NDAs can vary from client to client and is usually initiated from their side.
These are my experiences, others may have a different perspective.