>Yes. Having managed remote teams and being a remote dev, it's all about response time. If someone slacks you, the response should be as quick as if it were verbal in the office. If it takes 2 hours to get a response out of someone - then they are not participating correctly on a remote team.
This is pretty much why I don' want to work remotely.
At the office, when busy, I can turn my email and IM off. If people need something, they are welcome to come to me and I'll engage with them. I do not want to deal with urgent issues over any kind of IM. If you are not physically present, then call me and we'll have a voice chat.
My frustration is that IM is used for both urgent requests, as well as non-urgent ones. It's used as an alternative both to phones (immediate need - synchronous) and to email (no rush - asynchronous).
My fear in working remote is that I'll get too many non-urgent interrupts using IM. I cannot see a good reason to use textual IM over a voice chat. If it's not urgent, just use email.
So while I agree that response time can be important, there should be clear policies on the medium used for it. If the team mostly had policies that match my preferences, I could do remote work. But I suspect most teams will disagree with them. Hence I get my way in the office.
Taking 2 hours for a response is often fine at the office, BTW. It all depends on the context.
>Immediate responses is a remote team. Day long responses is contract work. Week long responses is open source projects and government work.
There are very few jobs that really fit this categorization. At my work (in the office), we often respond to things the same day. On the flip side, today I plan to respond to something that had been requested a week ago. I don't work in OS or for the government.
If someone wants a quick response, they have to explain the need for it in the email. If it's open ended, it goes to the bottom of the queue. I'm willing to bet that since they haven't bugged me about it, they either no longer need the information, or it is low priority for them.