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The Future of Email

fastmail.com

181–190 of 217 posts

Re: The Future of Email

#181
post #112

Earlier quoted context omitted.

What about the fact it’s a US-based product so you’re under forced Five Eyes data collection?

Almost every email is going to or coming from US servers anyway. Better to treat email as insecure and use something else for more secure communication.

Correct. I mean if you send from ProtonMail to GMail (which will be 90% of private conversations) you're an open book anyway. And if you want to be sure then there's PGP et al.

Re: The Future of Email

#182
post #143
post #113

I read this article and was surprised when I reached the end because the whole thing felt like it was setting the stage for some announcement or new thing. But nothing came..? Forgive me if I'm being thick but what was the takeaway?

Agree. I was waiting for the other foot to drop and then..."email's not going away." Genuinely curious. Why is it posted and being upvoted here?

My guess: A lot of fastmail fans here. And people often upvote stuff from companies they like.

FM often(ish) posts blog posts that are very low key, sometimes they make it on HM, sometimes they don't.

Re: The Future of Email

#183
post #110

Earlier quoted context omitted.

Dollar bills are essentially untracked, good everywhere, secure, work no matter what. Same goes for normal mail, and it's a federal offense to tamper with it. Nothing electronic will ever be secure, unless it is never, ever networked. Networking changes "touch physical thing" into "everyone on the planet plus their bots" can touch it. Even if you pass harsh laws, you need to geogate network connections to only within…

Botnet operator says "Hey I'll pay you $1000 to use your connection for a month."

And you go to jail.

Re: The Future of Email

#185
post #112

Earlier quoted context omitted.

I'm using Fastmail for more than 9 years. Especially since they added offline support to their app, there's nothing left why I would even remotely consider leaving them.

What about the fact it’s a US-based product so you’re under forced Five Eyes data collection?

And how does Protonmail help when Switzerland has signed the Mutual Legal Assistance Treaty with the US? If they need anything, they’ll get it.

Re: The Future of Email

#186

I find it hard to judge how much, if at all, this will help, but I'm all for email being more secure, to the point that organizations (banks, governments, insurance companies) stop creating walled-email alternatives: please log in to our secure message center, where you can only see our messages poorly formatted, and for a short time, until we permanently delete them . I like that my Inbox is a somewhat-searchable, h…

I called my bank for some info recently. They can't email it to me, but they _can_ send it through postal mail. Should be arriving any time next week.

I'm sure there's a sum of compliance reasons why this is not allowed, but it doesn't make any sense at all.

Re: The Future of Email

#187
I used to love Fastmail, but their spam/phishing filtering (and customer service) have been really poor lately. I don't know if AI is helping or hurting them. My anecdotal experience suggests the latter.

As one example, I'm now regularly getting phishing email from "The IRS" that always comes from some random account that has been taken over. The latest one was literally from a hotmail account (and my address is dot ca so I'm clearly not subject to the US government). If they can't detect this kind of half-arsed phishing attempt, then things are pretty bleak.

Their customer service was pretty bad when I tried to discuss it. The rep didn't even acknowledge what I wrote. I won't be renewing unless they get this sorted.

Re: The Future of Email

#188
post #143

Earlier quoted context omitted.

Agree. I was waiting for the other foot to drop and then..."email's not going away." Genuinely curious. Why is it posted and being upvoted here?

With the recent articles about Proton supporting French right-wing candidates (from what I recall) individuals were mentioning how great Fastmail is as an alternative. That's my best guess at least

What does this even possibly mean? Fastmail has employees in the US, Europe and Australia. As far as I can tell with a warrant the government of any of these is likely to get a response from fastmail, just like if the government had a warrant to search my storage unit or review my bank statements. I don't understand the point you make. either there is rule of law or there isnt.

Re: The Future of Email

#189

I find it hard to judge how much, if at all, this will help, but I'm all for email being more secure, to the point that organizations (banks, governments, insurance companies) stop creating walled-email alternatives: please log in to our secure message center, where you can only see our messages poorly formatted, and for a short time, until we permanently delete them . I like that my Inbox is a somewhat-searchable, h…

Those "message centers" aren't just about security, they're also about compliance. For example, insurance companies need to be HIPAA-compliant which requires that they can only send health-related info to other HIPAA-compliant systems, which means signing a BAA (a contract) with those other systems. There's no way to do that with email (your insurance company can't sign a contract with every potential email host in t…

It is frustrating to know that we can digitally sign and encrypt messages but don't because "it's too hard for normal people".

With HIPAA, is it not possible to simply encrypt the message? The "forgot password" flow for their message center is probably email anyway.

I can upload my public key to SourceHut and all email from them becomes signed and encrypted. It's a one-time process to generate long-lived keys and another to set up with SourceHut and that's all I need to do.

Re: The Future of Email

#190

I love fastmail, I switched from Proton a couple years ago after deciding the trade offs to have encrypted email were not worth it, since even if I fully trust Proton, most emails come from or go to AWS, Outlook, or Gmail anyway. I have been extremely happy with the service. Fairly priced, very fast even with a huge inbox, and they don’t add unnecessary features or bloat. I thought I would use my OS’s mail apps but t…

The Fastmail desktop app is literally a wrapped version of their website but with the added feature of... get this... no back button (or equivalent shortcut).

My 30 years of muscle memory using webmail is made useless by this "app" because some web developer somewhere wants to cosplay as a desktop app developer now.

It's not an oversight either. It's an intentional choice to not have a go-back-to-previous-page keyboard shortcut. A customer support person said they would add it as a "feature request". Gee, thanks.

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