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GoDaddy gave a domain to a stranger without any documentation

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Re: GoDaddy gave a domain to a stranger without any documentation

#181

Post by brindleth »

PunchyHamster wrote: post #2

I have no reason why would anyone use godaddy 10 years ago let alone today

Registering a domain usually happens very early in a business' history. It might literally be the first concrete thing the founder does. If the founder is non-technical, they're just going to Google "buy a domain" and see who comes up.

Do it, now. What comes up?

Yes, once IT gets professionalised, they should switch to a better provider. But the registration will likely be for multiple years, with auto-renewal, and when nothing has gone wrong, theoretical problems take a backseat to live ones.

Re: GoDaddy gave a domain to a stranger without any documentation

#182

Post by oasisbob »

kwanbix wrote: post #81
rrr_oh_man wrote: post #31

Earlier quoted context omitted.

Where would you host domains?

Porkbum or Gandi or name.com

Gandi's support collapsed a couple years ago. Couldn't even get ahold of anyone with a pulse to help with transfers.

Re: GoDaddy gave a domain to a stranger without any documentation

#183

Post by nikolay »

GoDaddy stole several domains from me. And they've acknowledged it. It was through an Afternic exploit. They still haven't fixed it, even though I've disclosed it. They returned the two domains that were stolen from me, but refused to provide me with a list of other stolen domains, so now I'm trying to find this from renewals, as I have thousands of domain names with them. I do not trust them, so I created a small utility that checks my domain statuses via the API and notifies me if a domain is missing from my portfolio.

Re: GoDaddy gave a domain to a stranger without any documentation

#184

Post by otterley »

vetrom wrote: post #171
Silhouette wrote: post #164

Earlier quoted context omitted.

Whatever was really happening in that incident it seems clear that it was not a simple matter of having registered some domains with Cloudflare and then getting a shakedown for $100k+ because of that. If anyone else chooses to read the post then I suggest skimming the comments (that are mostly hidden by default) as well.

The point isnt the apologists that pop up whereever CF gets mentioned, the point is that they more or less have a built reputation for deceptive loss leader marketing. Maybe early/MVP product engineers should know better, but CFs own education materials do not teach you to expect that.

If something sounds too good to be true, it probably is.

Re: GoDaddy gave a domain to a stranger without any documentation

#185

Post by oasisbob »

trollbridge wrote: post #32
TZubiri wrote: post #18

Earlier quoted context omitted.

the thing is that it makes sense when you are small, and it's one of the hardest and riskiest things to change, so it's a decision that stays with you. And to be completely honest, it isn't that bad, you get a phone you can call 24/7. Of course mistakes happen and staff can't always help, but it's more like a 99.9% vs 99.99% quality thing when comparing to other providers like AWS or CloudFlare.

Changing registrars is one of the easiest things there is to do. I require any clients I work with to do so.

It's much more difficult for some gTLDS.

Once you have a bunch of international domains, it's not even generally possible to have a single registrar who can support them all.

Re: GoDaddy gave a domain to a stranger without any documentation

#186

Post by slig »

sitebolts wrote: post #167
Jabrov wrote: post #124

Holy. Time to leave GoDaddy. What's the best alternative?

We register most of our domains through Namecheap and then manage their DNS through Cloudflare. Aside from that, Porkbun gets recommended on Reddit and HN pretty often.

>Namecheap

Have you seen this? https://news.ycombinator.com/item?id=30506581

Re: GoDaddy gave a domain to a stranger without any documentation

#187

Post by mrgoldenbrown »

II2II wrote: post #114
merlindru wrote: post #67

Earlier quoted context omitted.

but why? why would an insider put the wrong domain into a strangers account that has no interest in using the domain and went out of her way to give it back to the rightful owners?

If I had to make a guess: the incorrect domain was transferred by mistake. Remember, the person who the domain was transferred to was trying to recover a domain. The employees went out of their way to avoid giving the domain back to the rightful owners because the individuals involved did not realize it was a mistake since the vast majority claims they receive about improperly transferred domains are people trying to…

What about the authors' behavior justifies the lies about proper documentation for the transfer? There was no documentation. How does lying about documentation help protect anybody?

Re: GoDaddy gave a domain to a stranger without any documentation

#188

Post by saddist0 »

nine_k wrote: post #84
gpm wrote: post #66

Earlier quoted context omitted.

And then slow rolled support. And then flat out lied that they received "the correct" documentation justifying the transfer when they hadn't received any documentation, and denied the appeal. Frankly the whole thing is inexplicable. The best explanation is fraudulent business practices to save 60 seconds of looking for the documentation.

With all the publicity GoDaddy has received over the last 10 years or so, I wonder why anybody reasonable would deal with them any more. Maybe the prices are irresistibly low, IDK.

What are the good alternatives? In domain business, everyone like a service which has lived for decades. GoDaddy being the one helps a lot.

I love Cloudflare for my .com domains but they don’t support a lot of TLDs till date.

Re: GoDaddy gave a domain to a stranger without any documentation

#189

Post by [deleted] »

donmcronald wrote: post #134
trollbridge wrote: post #27

At the risk of sounding snarky; Last Saturday afternoon one of his client’s domains vanished from his GoDaddy account. Lee is one of the most competent IT guys I know. 'Competent' and 'client's domains [hosted on] GoDaddy' don't go together.

People get tied to their registrar by using their DNS or other services. It's a mistake, but it's extremely common. So if you have someone using GoDaddy, and everything is working, how do you sell them on the idea of migrating DNS or hosting or email if they've never had an issue?

[deleted]

Re: GoDaddy gave a domain to a stranger without any documentation

#190

Post by akersten »

nikolay wrote: post #183

GoDaddy stole several domains from me. And they've acknowledged it. It was through an Afternic exploit. They still haven't fixed it, even though I've disclosed it. They returned the two domains that were stolen from me, but refused to provide me with a list of other stolen domains, so now I'm trying to find this from renewals, as I have thousands of domain names with them. I do not trust them, so I created a small ut…

> I do not trust them, so I

Why does this sentence end in anything other than "immediately transferred them to another registrar"?

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