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Help Keep Thunderbird Alive

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181–190 of 403 posts

Re: Help Keep Thunderbird Alive

#181
post #47

After reading a bunch of negative comments here, let me add a little on the bright side. I've been using Thunderbird for many years, currently both at home and at work to manage gmail accounts, pop at home, imap in the office. It works great for me, with a few annoyances but nothing serious. As for the donations, Thunderbird seems to be somehow apart from Mozilla now, so I don't think much about specific org structur…

I'm agog you're still using POP, honestly. ;)

I too prefer POP. I don't read email on my phone, I alternate between a desktop and notebook computer for that (and most everything else), and simply copy my Thunderbird profile back and forth (using robocopy) when I switch. I have four primary mail identities, and use the Thunderbird unified folders to easily manage it all.

Re: Help Keep Thunderbird Alive

#182
I seem to remember an article in lwn a year or so ago about them hiring a new PM who was basically a donation campaign manager, and one of the points was "telemetry is good, actually, and should be opt out not opt in."

I get the feeling the amount they fundraise is more a quarterly target than a requirement, but I could be wrong. All of mozilla gives me a bad taste recently.

Re: Help Keep Thunderbird Alive

#183

Earlier quoted context omitted.

I've been using Thunderbird for decades, I've donated in the past, and am likely to donate again. With that out of the way, the lack of transparency as to what happens to my money kills the incentive to donate. "How will my gift be used?" "Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing develop…

I find that a weird sentiment. Why do people demand to know and control how every one of their donations goes, while nobody questions how corporations use their money. Ironically, the demand for this increased transparency significantly increases compliance cost, which means more and more money is driven away from the actual cause toward the administrative costs. Exactly what people don't want to support.

Let’s just say that Mozilla raised CEO salaries while laying off developers. The demand of transparency is well grounded on past behavior.

If I donate, I want more devs getting paid, not a CEO parasiting the non-profit.

Re: Help Keep Thunderbird Alive

#184

Earlier quoted context omitted.

I've been using Thunderbird for decades, I've donated in the past, and am likely to donate again. With that out of the way, the lack of transparency as to what happens to my money kills the incentive to donate. "How will my gift be used?" "Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing develop…

I find that a weird sentiment. Why do people demand to know and control how every one of their donations goes, while nobody questions how corporations use their money. Ironically, the demand for this increased transparency significantly increases compliance cost, which means more and more money is driven away from the actual cause toward the administrative costs. Exactly what people don't want to support.

When the product is in dire state but the company does unnecessary things and increase CEO salary YoY with ever declining userbase, yes... Maybe the people who donates want to know. Am talking about Firefox there BTW. So it's absolutely understandable that people want to know.

Re: Help Keep Thunderbird Alive

#185

Earlier quoted context omitted.

I've been using Thunderbird for decades, I've donated in the past, and am likely to donate again. With that out of the way, the lack of transparency as to what happens to my money kills the incentive to donate. "How will my gift be used?" "Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing develop…

I find that a weird sentiment. Why do people demand to know and control how every one of their donations goes, while nobody questions how corporations use their money. Ironically, the demand for this increased transparency significantly increases compliance cost, which means more and more money is driven away from the actual cause toward the administrative costs. Exactly what people don't want to support.

Exactly what I've been saying when people complain about how public sector spends the taxes (especially when comparing against private sector so-called efficiency when managing hospitals or schools)

Re: Help Keep Thunderbird Alive

#186
post #5

Mozilla brings in almost $700 million per year, they have more than enough money to sponsor MZLA/Thunderbird development.

That's apparently mostly from Google to be the default search engine in Firefox. Diversifying their income streams is a good move.

The MZLA company that makes Thunderbird is also working on improving self-funding by launching a Thunderbird-branded webmail service.

Re: Help Keep Thunderbird Alive

#187
post #145

Earlier quoted context omitted.

I find that a weird sentiment. Why do people demand to know and control how every one of their donations goes, while nobody questions how corporations use their money. Ironically, the demand for this increased transparency significantly increases compliance cost, which means more and more money is driven away from the actual cause toward the administrative costs. Exactly what people don't want to support.

The defining difference about paying money to a corporation in exchange for a product is you're paying for something already there, an agreed exchange of value. The whole point about a donation is it's given not in exchange for doing any particular task, but gratuitously. It's not a weird sentiment to want to know what benefits a gift is providing. That's all people are asking for when they want transparency around d…

So, if Thunderbird instead asked for users to sign up for an annual software subscription, it'd be fine?

Re: Help Keep Thunderbird Alive

#188

Earlier quoted context omitted.

I've been using Thunderbird for decades, I've donated in the past, and am likely to donate again. With that out of the way, the lack of transparency as to what happens to my money kills the incentive to donate. "How will my gift be used?" "Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing develop…

I find that a weird sentiment. Why do people demand to know and control how every one of their donations goes, while nobody questions how corporations use their money. Ironically, the demand for this increased transparency significantly increases compliance cost, which means more and more money is driven away from the actual cause toward the administrative costs. Exactly what people don't want to support.

The reason "nobody questions how corporations use their money" is that in 99.9% of cases when I pay a corporation money for a product, I'm doing it not for the sake of what they can do with the money, but because otherwise I don't get to use the product, at least not legally.

If instead I donate to an open-source project, I'm not doing it in order to get access to the product; I already have that. I'm doing it because I hope they will do something with the money that I value. (Possible examples: Developing new features I like. Rewarding people who already developed features I liked. Activism for causes I approve of. Continuing to provide something that benefits everyone and not just me.)

And so I care a lot what they're going to do with the money, in a way I don't if I (say) pay money to Microsoft in exchange for the right to use Microsoft Office. Because what they're going to do with the money determines what point there is in my giving it.

Sometimes, everything the project does is stuff I think is valuable (for me or for the world). In that case I don't need to ask exactly what they're doing. Sometimes, it's obvious that what happens to the money is that it goes into the developer's pockets and they get to do what they like with it. In that case, I'll donate if the point of my donation is to reward someone who is doing something I'm glad they're doing, and probably not otherwise.

In the case of Thunderbird, it's maybe not so obvious. Probably the money will go toward implementing Thunderbird features and bug fixes, but looking at the history of Firefox I might worry that that's going to mean "AI integrations that actual users mostly don't want" or "implementing advertising to help raise funds", and I might have a variety of attitudes to those things. Or it might go toward some sort of internet activism, and again I might have a variety of attitudes to that depending on exactly what they're agitating for. Or maybe I might worry that the money will mostly end up helping to pay the salary of the CEO of Mozilla. (I don't think that's actually possible, but I can imagine situations where Mozilla wants some things done, and if they can pay for them via donations rather than using the company's money they'll do so, so that the net effect of donating is simply to increase Mozilla's profits.)

And I don't think anyone's asking for anything very burdensome in the way of transparency. Just more than, well, nothing at all which is what we have at the moment. The text on the actual page says literally nothing beyond "help keep Thunderbird alive". The FAQ says "Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing development." which tells us almost nothing. And "MZLA Technologies Corporation is a wholly owned for-profit subsidiary of the Mozilla Foundation and the home of Thunderbird." which tells us that donations go to a for-profit subsidiary of the Mozilla Foundation (which I believe is the same entity that owns the Mozilla Corporation, but like most people I am not an expert on this stuff and don't know what that means in practice about how the Mozilla Foundation, the Mozilla Corporation and MZLA Technologies Corporation actually work together).

Maybe donated money will lead to MZLA Technologies Corporation hiring more developers or paying existing developers more? Maybe it'll be used to buy equipment, or licences for patented stuff? Maybe it'll be used to advertise Thunderbird and get it more users? Maybe it'll be used to agitate for the use of open email standards or something like that? Maybe. Maybe some other thing entirely. There's no way to get any inkling.

Re: Help Keep Thunderbird Alive

#189

Earlier quoted context omitted.

The most recent report/breakdown I see: https://blog.thunderbird.net/2025/10/state-of-the-bird-2024-...

It is not my domain, but I was quite surprised at the 10% processing fee expense. That’s ~$1M at their ~$10 income. Isn’t that quite a bit high? Or am I looking at something incorrectly. Maybe someone has some suggestions for them on how to lower that amount.

That is very high. Not sure who they are using for processing, but I know Stripe will give registered charities a (very small) cut on their fees, I'm not sure about non-profits. But even with market rates, the average fees through Stripe would be well below 10%, IME.

Re: Help Keep Thunderbird Alive

#190
post #145

Earlier quoted context omitted.

The defining difference about paying money to a corporation in exchange for a product is you're paying for something already there, an agreed exchange of value. The whole point about a donation is it's given not in exchange for doing any particular task, but gratuitously. It's not a weird sentiment to want to know what benefits a gift is providing. That's all people are asking for when they want transparency around d…

So, if Thunderbird instead asked for users to sign up for an annual software subscription, it'd be fine?

If Thunderbird required users to sign up for an annual subscription, then that specific problem -- not being able to tell what good one's payment would do -- would go away. There would be a very specific reason to pay the money.

(In practice, they presumably couldn't do that, at least not effectively, because the code is open source and someone else could fork it. But let's imagine that somehow they could require all Thunderbird users to pay them.)

That doesn't, of course, mean that it would be better overall. Thunderbird users would go from getting Thunderbird for free and maybe having reason to donate some money, to having to pay some money just to keep the ability to use Thunderbird: obviously worse for them. There'd probably be more money available for Thunderbird development, which would be good. The overall result might be either good or bad. But it would, indeed, no longer be unclear whether and why a Thunderbird user might choose to pay money to the Thunderbird project.

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