Live data from Hacker News

Verizon outages reported across U.S.

firstcoastnews.com

181–190 of 193 posts

Re: Verizon outages reported across U.S.

#181

Earlier quoted context omitted.

Comcast doesn't let you change your DNS unless you run your own router. And they also rate limit you if you do.

Pretty sure you can do it at the individual device level, in the OS's network settings.

My Xfinity gateway blocks DNS unless it's to Comcast's name servers. DNS over http does work in Firefox.

I could work around that by configuring the gateway as just a modem and provide my own router and wifi, but then there are data caps.

Re: Verizon outages reported across U.S.

#182
My service was out for approximately 7 hours. But I pose a question that I've been wondering since:

I have a Moto. Updates are explicitly disabled. A lot of stuff has been deactivated via ADB. While Moto does try to force sneak updates against my settings and will, on occasion, I just so happened to grab my phone today and at approximately the very moment of the outage, noticed an unsolicited Moto update, which I cancelled. But at that moment, cellular was or went down (~1400) and remained so until ~2200.

Was this a coincidence, or could something much more interesting have happened, eg a serious security breach? An interesting coincidence, for me. I spent the day convinced that Moto sent a kill sig wanting me to buy a new phone.

Re: Verizon outages reported across U.S.

#183
post #54

Earlier quoted context omitted.

You know what they say about a stopped clock: it's wrong 1,438 times a day.

better odds than the lottery!

Not if you're playing Florida Pick 4, which is supposed to be 1:10000, but for me seems 1:U+221E

Re: Verizon outages reported across U.S.

#184

I got sniped away from Visible (Verizon MVNO) by US Mobile (multi-carrier MVNO) during a Black Friday sale. USM has an interesting thing where you can actually get a separate eSIM for each of the major carriers, and switch between them. I was curious so I signed up for all 3. It's been interesting to see how the signals vary from location to location, and at least a couple times I've been able to get significantly be…

I like US Mobile a lot. That they're able to get postpaid priority on Dark Star is amazing.

I use them for my work phone, but there are a few things keeping me from switching away from T-Mobile for my personal lines (and I'd VERY MUCH like to switch):

- I have a family plan wherein I pay something like $254/mo for seven voice/data lines, two smartwatch lines and two tablet data lines. The phone lines all have unlimited data at full speed.

- T-Satellite just launched (wherein your phone uses Starlink when terrestrial towers aren't available). I'm not in this situation often but it can be useful.

- My plan provides free Wi-Fi on United. I fly a lot and use this benefit all of the time. Losing it would negate the savings I'd rack up from switching to US Mobile.

Re: Verizon outages reported across U.S.

#186

Earlier quoted context omitted.

I’m somewhat surprised you’re still using your ISP’s DNS when there’s ton of better free or paid options.

Comcast doesn't let you change your DNS unless you run your own router. And they also rate limit you if you do.

AT&T doesn't either but they do let you disable DHCP and AdguardHome and Pi-Hole have DHCP servers.

Re: Verizon outages reported across U.S.

#187

For those who weren't aware: Verizon got a new CEO late last year and laid off 15% of the workforce (15,000 people). This included people working in network, IT and cyber security.

If you’ve got 100k people to run something that should run essentially on autopilot, you’ve got much deeper problems where merely laying off selected chunks of people will no longer help. The whole company is rotten and the only way is to start from scratch and not make the mistakes that led you to accumulate 100k people. I can't even begin to imagine what those 100k people actually do. For starters, none of the telc…

These magic devices just teleport out to the location, connect and configure themselves?

Re: Verizon outages reported across U.S.

#188
I had a Verizon outage Monday. I called my neighbor who also has Verizon; hers was out.

But hers came back on when she paid her bill, oops! So...

I went to their website, which said "You have a local outage! Click here to know more...". I clicked there, and it said "There are no outages in your area." OK, so we've established that Verizon's website doesn't know shit.

I started troubleshooting with a tech support person ("I am in ... New... Jersey" - sure you are...), and discovered my optical interface whatsit was hanging by its cables in my basement, mysteriously knocked off its wall bolts. This happened sometime in the last 10 days, so it's a smoking gun.

I called for a repairman, because obviously the fall damaged the fiber alignment...

... except it didn't. The tree limb across the street that broke the cable coming into my house did cause a problem.

So... Verizon outages are complicated, and despite all their technical know-how, they don't really know shit.

Re: Verizon outages reported across U.S.

#189
post #130

Earlier quoted context omitted.

Also 'Verizon' is not really one company. It is 2. Telco and wireless. Each of those is a mashup of dozens of other phone companies VZ gobbled up over the years. With tech stacks going back decades. At one point while I worked there about 10 years ago they were running the 56k dialup for AOL. They also run a decent amount of stores. They are not going to automate a retail store in the same way you would amazon. You h…

Are amazon stores automated? I have Amazon fresh store next to me, they have the smart grocery carts that no one uses because they are overly finicky. They have same number of employees as other grocery stores.

That was my point I think I said it badly. A physical store takes people on site to run it. Even amazon with its online store has an army of people running the behind the scenes things. Most things are not automated by code. VZ is not much different. When I worked there they had well over 5000 locations worldwide that were staffed by people. They reduced it at that time. Hence me no longer working there. But sounds like they put it back and then some. Their core business is probably small. But they have huge initiatives they try to do. They do not want to be the commodity data line company. But most of their stuff just doesnt stick well. They think in terms of 'number of lines sold' instead of 'number of customers satisfied'.

Re: Verizon outages reported across U.S.

#190
post #182

My service was out for approximately 7 hours. But I pose a question that I've been wondering since: I have a Moto. Updates are explicitly disabled. A lot of stuff has been deactivated via ADB. While Moto does try to force sneak updates against my settings and will, on occasion, I just so happened to grab my phone today and at approximately the very moment of the outage, noticed an unsolicited Moto update, which I can…

Thanks a lot eth0up, we all went down waiting on you to accept that Moto update.
Post reply on HN