Live data from Hacker News

John Giannandrea to retire from Apple

apple.com

181–190 of 380 posts

Re: John Giannandrea to retire from Apple

#181
Siri is almost comically bad. Just one recent anecdote:

When discussing a Jeopardy answer with my wife, I say "Hey Siri, who was Pol Pot". Siri said, "OK, calling Scott". So it woke up my friend at 1am..

And if I hear another "I found this on the web", I'm going to scream.

Siri is so bad it makes me want to go back to a pixel.

Re: John Giannandrea to retire from Apple

#182

Earlier quoted context omitted.

Siri was also completely miscommunicated from the beginning. I could never get Siri to do what I wanted, because I didn't realize that it had a very strict and narrow menu, but it never communicated what that menu was, and had no way of saying "here are the 5 things you can tell me about." And then there were the network communication issues where you don't know why you're not getting a response, or if Siri is going…

In game design we used to call this opacity “hunt the verb” in text adventures. All chat bots suffer this flaw. GUIs solve it. CLIs could be said to have it, but there is no invitation to guess, and no one pretends you don’t need the manual.

That's explain why there is a limited set of recommended verbs in PowerShell.

Re: John Giannandrea to retire from Apple

#183

Siri is almost comically bad. Just one recent anecdote: When discussing a Jeopardy answer with my wife, I say "Hey Siri, who was Pol Pot". Siri said, "OK, calling Scott". So it woke up my friend at 1am.. And if I hear another "I found this on the web", I'm going to scream. Siri is so bad it makes me want to go back to a pixel.

It's always shocked me how dogshit Siri is. I run into this one every day:

"Siri, play some music"

"Sorry you will need to unlock your phone to do that"

"Siri, play some music"

Re: John Giannandrea to retire from Apple

#184
post #139

Earlier quoted context omitted.

Why on earth would you want to accelerate, brake, and steer by voice?

I'm assuming they meant things like "change temperature" or "seat massage" or "play Despacito" - things you might need to look for in a rental car

Or more helpfully “find me a fuel station near my destination”

Re: John Giannandrea to retire from Apple

#185
post #9

Siri is probably among the products which had the most exposure to users (probably a billion+ users throughout iPhone's history) without capturing that opportunity to actually do anything meaningful with the huge user base it got for free. A decade and a half is insane timeline in tech industry, and huge majority of users use Siri the same way today as 15 years ago, setting a timer or an alarm clock. If they had 0 im…

Honestly, my experience with Siri is that it works worse than it did 10 years ago. It's not clear to me if that's with Siri itself or just the general decrease in quality of Apple software over the past N years, but zero changes would have been an improvement. Things that seemed to work reliably for me 10 years ago but now do not: 1. "Call mom". Siri has apparently forgotten who my mother is. I tried "Hey Siri is my…

Yeah I've been having this with directions for a while too. It generally takes on the second try but a good 30% of the time I'm getting the same acknowledgement it's getting directions and then just silently failing.

Re: John Giannandrea to retire from Apple

#186
post #9

Siri is probably among the products which had the most exposure to users (probably a billion+ users throughout iPhone's history) without capturing that opportunity to actually do anything meaningful with the huge user base it got for free. A decade and a half is insane timeline in tech industry, and huge majority of users use Siri the same way today as 15 years ago, setting a timer or an alarm clock. If they had 0 im…

Steve Jobs passed away the day after Siri’s release, and I don’t think anyone else had the confidence and internal credibility to push the hard organizational changes Siri needed, similar to when he moved Apple to a single P&L when he returned.

Re: John Giannandrea to retire from Apple

#187
post #9

Siri is probably among the products which had the most exposure to users (probably a billion+ users throughout iPhone's history) without capturing that opportunity to actually do anything meaningful with the huge user base it got for free. A decade and a half is insane timeline in tech industry, and huge majority of users use Siri the same way today as 15 years ago, setting a timer or an alarm clock. If they had 0 im…

Uses for Siri: 1. Checking the current temp or weather 2. Setting an alarm, timer, or reminder 3. Skipping a music track or stopping the music altogether roughly 3 seconds after hearing the command, or 1 second after you assume it didn't work

the thing I find most frustrating about the music use-case is that if you ask it to play an album, then close out Siri after the confirmation bing noise, but before it finishes reading back to you the artist and album name it's about to play, then it will treat that as a cancellation and it won't play the album.

for example I say: "play comically long album title by artist on Spotify", it thinks about that for five seconds, does the bing noise, then says "playing comically long album title [special remastered edition] by artist on Spotify", and then a few seconds later starts playing the album, and if you don't wait through that whole thing it will just decide that actually you didn't want to hear the album

Re: John Giannandrea to retire from Apple

#188

Earlier quoted context omitted.

In game design we used to call this opacity “hunt the verb” in text adventures. All chat bots suffer this flaw. GUIs solve it. CLIs could be said to have it, but there is no invitation to guess, and no one pretends you don’t need the manual.

For CLIs - most reasonable commands either have a `-h`, `--help`, `-help`, `/?`, or what have you. And manpages exist. Hunt the verb isn't really a problem for CLIs. And furthermore - aren't there shells that will give you the --help if you try to tab-complete certain commands? Obviously there's the issue of a lack of standardization for how command-line switches work, but broadly speaking it's not difficult to have…

> For CLIs - most reasonable commands either have a `-h`, `--help`, `-help`, `/?`, or what have you. And manpages exist. Hunt the verb isn't really a problem for CLIs.

"Hunt the verb" means that the user doesn't know which commands (verbs) exist. Which a neophyte at a blank console will not. This absolutely is a problem with CLIs.

Re: John Giannandrea to retire from Apple

#189
post #53
post #38

Earlier quoted context omitted.

Was the failure really driven by privacy policy? Long term a privacy play is the right move. But right now, Siri's capabilities even underwhelm vis-a-vis a model with no understanding of user context that is just interpreting commands.

Agreed. I often have to verbally battle with Siri to do the most basic interaction. Siri recognizes all my words but misinterprets my intent and does something I didn’t want.

The new Alexa uses Claude under the hood, and it also misinterprets my intent, only with a 2 second longer delay and slightly more approachable tone.
Post reply on HN