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Claude outage

status.claude.com

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Re: Claude outage

#181

Post by dfsegoat »

danielbln wrote: post #113
sometimes_all wrote: post #61

It's usually down about at least once a day for me anyway. Previously it used to be down during beginning and end of US work times. Now that they've geographically spread out their servers, it's down at random times instead. TBH I'm not so irritated by this. It keeps me grounded, and saves me from being unconsciously outsourcing all the hard work of thought process to AI.

I spend 10h/day in Claude Code and I don't remember the last time it was unavailable to me, maybe a couple of months ago? I suspect this is highly dependant on location and timezone, but at least from within Central Europe it has been smooth sailing (apart from this morning...)

Very similar usage duration / window for me (US Pacific) - no availability issues.

Re: Claude outage

#182

Post by efsavage »

fainpul wrote: post #13

This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down? I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

Early in my career (which started in civil engineering) I was working with a man at the very end of his, which started in the 1950s. I was the young tech-focused intern who found a way to use a computer for everything even when printed and sometimes hand-drawn plans were the standard of the day. He asked me once if I knew how to use a slide rule, which I didn't.

"Well, what do you do when the power goes out?", he asked.

"I go home, just like you would.", I said with a smile.

He paused for a moment and nodded, "you know, you're absolutely right".

Re: Claude outage

#183

Post by cpursley »

fainpul wrote: post #13

This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down? I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

I mean, same thing when other web services are down. Try updating your packages without a web connection...

Re: Claude outage

#184

Post by bachittle »

Pro tip: if you pay for Claude, also subscribe to status updates here: https://status.claude.com . you may want to add a rule to filter these to a tag or folder as they can be quite spammy, but it has helped me lots. It tells you which specific models are down and what platforms are down, such as claude web, app, API, etc.

Re: Claude outage

#185

Post by fainpul »

efsavage wrote: post #182
fainpul wrote: post #13

This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down? I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

Early in my career (which started in civil engineering) I was working with a man at the very end of his, which started in the 1950s. I was the young tech-focused intern who found a way to use a computer for everything even when printed and sometimes hand-drawn plans were the standard of the day. He asked me once if I knew how to use a slide rule, which I didn't. "Well, what do you do when the power goes out?", he ask…

Nice story. I guess it can be looked at as some sort of parable. But if I take it literally: I never had a power outage at work, but SAAS downtime happens every year (probably multiple times).

Re: Claude outage

#186

Post by [deleted] »

fainpul wrote: post #13

This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down? I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

[deleted]

Re: Claude outage

#187

Post by rvz »

fainpul wrote: post #13

This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down? I realize this is already a problem for other jobs, which require working with SAAS, but it seems odd to me that now some developers will fall into this "helpless" category as well.

> This makes me wonder: what do developers, who completely rely on LLMs to write their code, do when the service is down?

Even the engineers at these AI companies can't use these LLMs to fix an outage when there is one. Especially SREs.

But if one has to just sit there and "wait" for the outage to subside then perhaps the kitchen timer just went off and declared that these "developers" are cooked.

Re: Claude outage

#188

Post by CapsAdmin »

swader999 wrote: post #114
CapsAdmin wrote: post #88

I didn't even know they had a status page. Claude (with pro subscription) is often so unreliable with regards to connectivity and performance that I'm looking for something more predictable. It randomly fails halfway through a response, sometimes very slow to start, hangs for long periods during a response, and so on. The Claude chat interface can also slow down with long sessions. I sometimes use Claude code which i…

My go to is "are you stuck" for some reason that seems to snap it awake, it feels like it takes offense to the question and gets back on track. On a side note, I'm anthropomorphising too much, gonna have to upgrade and get some top rate therapy...

Well that has happened sometimes, I usually say continue.

But what I meant was that the whole response completely disappears. Sometimes the text I wrote previously is pasted back into the text input, but sometimes it's not.

I have this habit of copying my prompt in case it happens.

Re: Claude outage

#189

Post by fakedang »

siva7 wrote: post #139
SXX wrote: post #128

Earlier quoted context omitted.

It almost never fails via AI Studio though. Also I doubt fails you see really have anything to do with LLM itself, capacity or backend. It's just Google own UIs and apps are almost comically bad.

I use Gemini over web app and mobile app. Both are very unreliable. Anthropic and openai don't have more resources than google but still get it right most of the time - the quality of product development is not even in a similar league

Gemini is much much better using AI studio though.

And no, Claude sucks ass. It's like Anthropic does not want to make money. For a company that's targeting enterprise customers, they are totally unprepared. Like forget customer support, they can't even sell properly. They brag about insane capabilities on the Max plan but good luck trying to buy that on a team plan with company billing.

Even if OpenAI doesn't have the best model, at least they know what to do to make money.

Re: Claude outage

#190

Post by TexanFeller »

SXX wrote: post #128
siva7 wrote: post #98

Earlier quoted context omitted.

Try Gemini to see how bad it can really get. Most of the time 2.5 pro requests fail for unknown reasons over the App. Claude and Chatgpt are way more reliable.

It almost never fails via AI Studio though. Also I doubt fails you see really have anything to do with LLM itself, capacity or backend. It's just Google own UIs and apps are almost comically bad.

My theory, beyond their organizational incentive issues, is that Google’s UIs are so pathetically bad because the company is so gung ho about “web first”. The web is a wonderful thing, but it’s set UI development back by decades.
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