Deloitte to refund the Australian government after using AI in $440k report

Post by [deleted] » Tue, Oct 07, 2025, 4:54 PM UTC

anonzzzies wrote: post #104

DrScientist wrote: post #59

While we are on the topic of listing problems with consultants/outsourcing - another potential problem is the A team/ B team switch. During initial engagement you are often talking to somebody who appears to actually know their stuff - you hire them and find that this knowledgable person has moved on to the next big sales, and you've got the B or C team.

Especially when the teams are bigger, you have some A person who works with 100 teams who pops in when you are really fed up to calm you and who is 'definitely on top of your project' and the rest are all juniors (and now less juniors with AI). One of my clients paid 500k for a project and asked us to vet the quality; they believed they were paying 15 people for the past months; when we went on zoom to talk to the te…

Post by bluefirebrand » Tue, Oct 07, 2025, 5:04 PM UTC

citizenpaul wrote: post #163

trollbridge wrote: post #121

For a bit of background, this report concerned a problematic IT system that was incorrectly sending life-ruining fines to people for not meeting their requirements to apply for so many jobs, accept jobs, etc. whilst on government assistance. The fines came in the form of a judgment debt so people would literally have a debt bailiff show up and start carting their property away. Due to a seriously flawed IT system, th…

I really do think that this type of AI use is going to become a true life/death epidemic. The people at Deloitte are not generally dumb unmotivated people. They are ruthless $$ chasers and if AI is allowed they will use it to check the boxes and move onto the next paycheck. Many of these people will effectively have their life ruined. Many will likely take their own life. Its not just harmless paperwork fudging when…

Post by jimnotgym » Tue, Oct 07, 2025, 5:06 PM UTC

coldpie wrote: post #135

trollbridge wrote: post #124

Earlier quoted context omitted.

The quality of chiropractors varies so wildly that I would refuse to be treated by a new chiropractor that got bait-and-switched like that.

Skip all the fluff and try being treated by a doctor instead! That's what they're there for.

Post by tstrimple » Tue, Oct 07, 2025, 5:15 PM UTC

pards wrote: post #91

rcxdude wrote: post #84

Earlier quoted context omitted.

When I did engineering consultancy, the team was usually thrown together from whoever was available. Usually they knew each other at least a little but it wasn't exactly the same team on each project. But yeah, the team involved in the sale and the team involved in the execution often had very little overlap (though, sometimes it was the B-team selling something unachievable to the customer and then handing it over t…

> clients would generally take some time to actually commit and it's not feasible to keep a team on standby for every sales lead This is an important reality in consulting. The consultancy cannot keep their best people sitting idle while the clients spend months completing the paperwork. And it's not just a billability issue. The A team people don't like being underutilized and will find seek employment if they're ke…

Post by tstrimple » Tue, Oct 07, 2025, 5:26 PM UTC

Gigachad wrote: post #71

DrScientist wrote: post #62

Earlier quoted context omitted.

To balance that with a positive comment - one of the reasons for going with a consultant/outsourcing is if you have a big one/off type project that you can't resource internally with perms. So the choice is trying to hire a bunch of individual contractors and forge them into a team, or hire a pre-built team for a period of time [1] [1] Sometimes it's sold as a re-built team - but in reality it might be hired in exact…

I just don’t see how this happens for government work though. Surely they have enough year round work to hire people in house for it.