It's interesting to compare this with the Post Office Scandal in the UK. Very different incidents, but reading this, there is arguably a root assumption in both cases that people made, which is that "the software can't be wrong". For developers, this is a hilariously silly thing, but for non-developers looking at it from the outside, they don't have the capability or training to understand that software can be this f…
As far as I know, the Therac-25 incidents were reasonably honest mistakes.