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FCC bars providers for non-compliance with robocall protections

docs.fcc.gov

181–190 of 281 posts

Re: FCC bars providers for non-compliance with robocall protections

#181
Meanwhile, here in Australia ...

It used to be as bad as others describe here, if not worse. A few years ago my 92 yo mother disconnected her land line because she was getting 20 calls a day. The spammers had figured out the number range of her retirement village, and hammered it mercilessly.

But other day I was reflecting on how oddly silent it has become on the phone spam front. This article made me wonder - just how long had it been since I received a spam call or SMS. So I looked at the phones block list. It seems the answer is 4 months of spammless bliss on my phone.

The ACMA (Australian Communications and Media Authority - the government body that polices this sort of thing) have been hammering on about this for years, apparently without success. I had given up on them. Yet now in 2025, they had a total victory, they've annihilated all phone spam, and I didn't notice for months. No media release, no trumpeting from the roof tops. They just quietly and effectively did their job.

I salute you sirs and madams. Good work. Not just good - excellent work. In fact brilliant. Your efforts make me proud to be an Australian.

Re: FCC bars providers for non-compliance with robocall protections

#182
post #21
post #2

Good start. Next, put the people running these scam phone providers in jail.

I'm going to go ahead and say none of them are in the jurisdiction of the DoJ.

All the companies have a direct connection to the phone network in the US. The FCC is cutting them off from the US phone network because they have failed to adopt robocall mitigation measures.

Re: FCC bars providers for non-compliance with robocall protections

#183

https://docs.fcc.gov/public/attachments/DA-25-737A1.txt doc with list of the removed company names.

There are a LOT of ISPs on this list. I wonder what's going to happen to all the legitimate VOIP users? No more cable phone lines, effectively?

Looks like a lot of small ISPs have been procrastinating about getting their robocalling mitigation/compliance policies implemented, and didn't think the FCC was serious about the “Final Warning”. They'll get their stuff fixed eventualy.

Re: FCC bars providers for non-compliance with robocall protections

#184

At this point I'm firmly of the opinion that "leak this 10 digit code and anyone on the planet can call me relentlessly" is just a broken model. Maybe that worked better when the calls carried a significant cost, but clearly the scammers are able to do this sort of thing at scale. In practice of course, my phone is 100% permanently in "do not disturb" mode and does not ring at all unless I've added you to my contact…

Yup. I didn’t realize how bad it got until my father stopped answering calls. It turned out he was getting (no hyperbole) 90 calls a day from spammers and vendors he had no relationship with. I used the iOS filter, the AT&T filter, and turned on the shortcut so the phone doesn’t ring unless the caller is in his contacts. The problem is that it already changed his behavior. He doesn’t answer the phone anymore, even if…

You don't need to be 90. I'm half that age with the same behavior.

Re: FCC bars providers for non-compliance with robocall protections

#185

At this point I'm firmly of the opinion that "leak this 10 digit code and anyone on the planet can call me relentlessly" is just a broken model. Maybe that worked better when the calls carried a significant cost, but clearly the scammers are able to do this sort of thing at scale. In practice of course, my phone is 100% permanently in "do not disturb" mode and does not ring at all unless I've added you to my contact…

It also means I'm unreachable for anything actually important that isn't in my contact list. That's an annoying price. Calling me is now the equivalent to wanting to send me a telegram. The phone system is broken, we all know it's broken, and yet you want my phone number? Send me an email, it's just as fast and has better tools for managing scumbags. Unknown callers are silenced and go to voicemail. Wife is in an aut…

> Wife is in an auto accident?

Both times my wife was in a car accident, and once that my son was, in the past few years, an unknown phone call was not necessary as either their phone or their car immediately alerted me.

Re: FCC bars providers for non-compliance with robocall protections

#186

At this point I'm firmly of the opinion that "leak this 10 digit code and anyone on the planet can call me relentlessly" is just a broken model. Maybe that worked better when the calls carried a significant cost, but clearly the scammers are able to do this sort of thing at scale. In practice of course, my phone is 100% permanently in "do not disturb" mode and does not ring at all unless I've added you to my contact…

Yup. I didn’t realize how bad it got until my father stopped answering calls. It turned out he was getting (no hyperbole) 90 calls a day from spammers and vendors he had no relationship with. I used the iOS filter, the AT&T filter, and turned on the shortcut so the phone doesn’t ring unless the caller is in his contacts. The problem is that it already changed his behavior. He doesn’t answer the phone anymore, even if…

That's wild. I'm in the US, and I get maybe 1-2 spam calls a month. I get more spam texts than calls, though not many of those either. I've never done anything special to try to prevent them, so I wonder what the difference is.

Re: FCC bars providers for non-compliance with robocall protections

#187
post #135

At this point I'm firmly of the opinion that "leak this 10 digit code and anyone on the planet can call me relentlessly" is just a broken model. Maybe that worked better when the calls carried a significant cost, but clearly the scammers are able to do this sort of thing at scale. In practice of course, my phone is 100% permanently in "do not disturb" mode and does not ring at all unless I've added you to my contact…

I suggest the caller stakes a little bit of money as a deposit that is, by default, returned to them within a day... But an angered recipient can retaliate by choosing to seize the deposit. I think this works for many situations: 1. Between amicable friends and businesses/clients, nothing changes. 2. If there was a normal relationship, but one side starts unfairly seizing call-deposits... Well, maybe it's time to no…

Yes, but this is probably best instituted at the telecom layer as there are fewer people to educate / complain / litigate drama. Telecoms who self-police don't need it and if they fall from grace they can post collateral to be let back in. I predict that suddenly the telecoms who previously turned a blind eye towards scam call-centers will suddenly become very good at pursuing scammers once they become a threat rather than an asset.

Re: FCC bars providers for non-compliance with robocall protections

#188
post #138

Earlier quoted context omitted.

As others have alluded, there are unknown third parties who must call you (and you would want their call). For example, the hospital: something has happened with a loved one. We can probably solve this problem with certification. Show me your medical license (or hospital scale equivalent) and you get to make unsolicited calls. Then we allow people to select certified unsolicited calls by category: medical, financial,…

Even in this case, I'd rather get a text message. A mere call doesn't provide any context and is not informative. Maybe your loved one showed up in their ER or maybe it's a billing issue. The text message should explain the nature of the call and which number to call in reply.

> The text message should explain the nature of the call and which number to call in reply.

That’s basically how most SMS scams work.

Re: FCC bars providers for non-compliance with robocall protections

#189

Earlier quoted context omitted.

If I could just block the numbers, or auto send to voicemail, that my phone already flags as Spam/Telemarketing this wouldn’t be so frustrating for me. I do need my phone to ring for unknowns/outside my contacts numbers, so the blocking ability I need isn’t available (on iOS anyway.) I am left manually doing this when something rings if it is flagged, I will ignore it and if it’s unknown and not flagged I will answer…

For what it's worth, upcoming iOS 26 has a new screening feature. The idea is that calls from numbers you don't have a connection with will be asked to briefly identify themselves and why they're calling. It'll show you this text and give you the choice to block/send-to-voicemail/ignore/accept.

The problem I have with my iPhone is not callers, thankfully, it’s random iMessage from emails spamming me constantly, as many as 5 per day. The “filter unknown senders” option does not appear to work at all for these scammers.

Re: FCC bars providers for non-compliance with robocall protections

#190

At this point I'm firmly of the opinion that "leak this 10 digit code and anyone on the planet can call me relentlessly" is just a broken model. Maybe that worked better when the calls carried a significant cost, but clearly the scammers are able to do this sort of thing at scale. In practice of course, my phone is 100% permanently in "do not disturb" mode and does not ring at all unless I've added you to my contact…

> leak this 10 digit code Leak? It's a 10 digit code where you can throw out more than two thirds of them. The only leaking is getting names attached and being currently active. I mean numbers are as terrible as social security numbers. For both of them you can take your number, add one, and get another valid number. I'm also not sure what the correct solution is but I'm sure there's some pretty smart people out ther…

> I'm also not sure what the correct solution is but I'm sure there's some pretty smart people out there that have some really good ideas and understand the issue with a lot of complexity

While there are certainly technical challenges and various trade-offs, those are not the main reason we're still getting buried in spam calls. My understanding is that smart people have already come up with good solutions which can be implemented at relatively low cost and which would be substantially effective - but the solutions have not been universally deployed because:

1. They generally require coordinated action between governments, standards bodies, regulators and disparate companies at different levels of the telecom ecosystem. These parties have divergent processes, goals and opinions on who should bear the costs and/or responsibilities for implementation, enforcement, etc.

2. The major U.S. telecom companies make money by transiting calls they know (or should know) are very likely spam. They don't want to give up that revenue so they find ways to not fully adopt, delay or weaken various proposals. These can include the motivated leveraging of legitimate technical issues or concerns to complicate, defer and otherwise hinder the processes in which they are involved as significant stakeholders. Many mobile phone operators now also earn revenue selling spam call blocking as a separate feature or part of more expensive plans. If the problem was substantially fixed they would lose that revenue.

3. There are various political stakeholders, industries and companies (not the off-shore, bottom-feeding spammer/scammers) which have a vested interest in keeping unsolicited calls legal. These include some of the more legit-ish forms of domestic telemarketers such as recruiters, fund-raisers, political campaigns, pollsters, market survey companies, etc. These companies have industry associations which hire lobbyists and make political donations to ensure their particular use is exempt from any regulations and that their cost of doing business doesn't go up to comply with the new system. Carving out all these exceptions and exemptions significantly complicates and/or weakens most technical solutions.

This is why I believe there is currently zero hope of any significant improvement despite the FCC issuing positive sounding announcements exactly like this one every 6 to 18 months for the last ten years. These FCC announcements rarely mention the workarounds, exemptions, appeals processes, delayed or unfunded enforcement which industry insiders already know will allow spam calls to continue with no substantial change. These announcements are merely the FCC fulfilling their political role of appearing to regulate and taking steps to mitigate the problem. Now the FCC managers who are measured on "do something about spam calls" can check that box on their KPIs. However all the various parties in the ecosystem have already taken steps to ensure whatever the FCC is announcing won't really work well or can be worked around relatively easily. For example, I'm sure most of the people behind the companies supposedly banned in this announcement (or their large offshore spammer/scammer customers) have already made other arrangements to continue operating uninterrupted. I hate that it's this way but the reality is, until the three fundamental blockers listed above change, this is all just "Regulatory Theater" much like the TSA's "Security Theater" performances.

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