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Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

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Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#183
post #157

From the Coinbase website: https://www.coinbase.com/en-de/blog/protecting-our-customers... What they got - Name, address, phone, and email - Masked Social Security (last 4 digits only) - Masked bank‑account numbers and some bank account identifiers - Government‑ID images (e.g., driver’s license, passport) - Account data (balance snapshots and transaction history) Wow. Why does customer support staff have access to im…

Who else would verify the user passports if not the customer support staff? Who verifies (and photocopies! in Asia and Europe) your passport at a hotel or car rental office?

When was the last time your passport was copied in Europe?

I don't think that this is still legal under the GDPR.

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#184
post #148
post #59

Earlier quoted context omitted.

> What coinbase needs are IRL offices where you can go and do things like account recovery, and where people trying to steal money can be caught and prosecuted (and makes a huge barrier for the overseas thieves who are usually doing this) That's just a bank.

Watching crypto enthusiasts run into every problem that society already tackled with in the past when developing currency and its controls, and then coming up with solutions that look exactly the same as what dirty fiat currency uses, has been a source of much entertainment the past few years

Is there anything crypto does that paper currency doesn’t?

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#185

The problem is that it seems like the data that leaked is also the data that would be used to do account recovery. And what that means is that 1) If you lose access to your account (through either your own fault, or coinbases fault) that the process of recovering it may not be so straightforward anymore. 2) Hackers can try to “recover” accounts now using this leaked info. This is a huge problem. What coinbase needs a…

The Crypto industry continues their speedrun of rediscovering all of the reasons for why the global financial system exists.

What you've described is the same thing that many Crypto enthusiasts call a "Bank"

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#186

The problem is that it seems like the data that leaked is also the data that would be used to do account recovery. And what that means is that 1) If you lose access to your account (through either your own fault, or coinbases fault) that the process of recovering it may not be so straightforward anymore. 2) Hackers can try to “recover” accounts now using this leaked info. This is a huge problem. What coinbase needs a…

> What coinbase needs are IRL offices where you can go and do things like account recovery, and where people trying to steal money can be caught and prosecuted

Is this satire?

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#187
post #148

Earlier quoted context omitted.

Watching crypto enthusiasts run into every problem that society already tackled with in the past when developing currency and its controls, and then coming up with solutions that look exactly the same as what dirty fiat currency uses, has been a source of much entertainment the past few years

Is there anything crypto does that paper currency doesn’t?

Yes, electronic transfer.

Come on, if you’re going to copy someone else’s snark, pick a good one.

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#188
> recruited a group of rogue overseas support agents

Why not just say what country the are from and how they hired them to start with. It's presented as those sneaky "overseas" people that somehow got access to our systems. This company makes what, a few billions in revenue but they couldn't vet and hire the right people?

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#189

The problem is that it seems like the data that leaked is also the data that would be used to do account recovery. And what that means is that 1) If you lose access to your account (through either your own fault, or coinbases fault) that the process of recovering it may not be so straightforward anymore. 2) Hackers can try to “recover” accounts now using this leaked info. This is a huge problem. What coinbase needs a…

The Crypto industry continues their speedrun of rediscovering all of the reasons for why the global financial system exists. What you've described is the same thing that many Crypto enthusiasts call a "Bank"

except banks staff can easily be bribed too. There is plenty of bank fraud happening.

Re: Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

#190

I have been receiving regular spear phishing calls from these guys, or someone who bought the leaked data, with classic tactics like claiming that I need to confirm a potentially fraudulent transaction. They speak perfect English with an American accent, sound very friendly, and have knowledge of your account balance. Thankfully on the first call I realized it was a scam right away, and Google's call screening featur…

I just switched to iPhone from a pixel device and I’m shook by all the spam calls. How do iPhone users deal with this?
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