Earlier quoted context omitted.
Have human wellbeing as the priority in making products. Treat users with respect. Make hardware open, firmware open, repairable. Let’s be honest here, there are user hostile products and pro-user products. Let’s make making user hostile products illegal / unprofitable with laws.
For the record, my Kindle died after 4 years and Amazon replaced it. That one died after 2 and they replaced it again - all free. Australian Consumer Law is required to be followed if they want to trade here. If you want respect, speak to your lawmakers.
0. https://www.accc.gov.au/media-release/broken-but-out-of-warr...