I had similar experiences with a modern Volvo. (XC40 T8 EV). Modern cars seem to be absolutely terrible. It's like all those Single Page Applications on the web that are just downgrades over the classic Server-Side Rendered apps. Sure, you have more features, but at what cost? Reliability. I think the last generations of cars before the touch buttons and screens were the last "okay" generation. Somewhere in 2010s, al…
There was a good (?) video on the subject the other day, it was mainly about Volkswagen / VAG but highlighted the software problem. Cars are / were basically Frankenstein monsters under the hood, with dozens of onboard computers / chips all needing to work independently yet collaboratively and talk to each other. VW set up a new subsidiary and hired 3000 people to build the car software system of the future, reducing…
Getting the software right is hard (and thus expensive), which is what traditional physical product companies have a hard time figuring out.