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UnitedHealth overcharged cancer patients for drugs by over 1,000%

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Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#181

Earlier quoted context omitted.

> So the only contribution of Big Pharma is that they take the risk That seems to me like the big thing you're kind of glossing over. Like I said, I don't really want to go to the mat for them, but I'm sure there's plenty of risks Big Pharma corps have taken buying up research they thought would pay off and then failed to bring to market. Maybe it'd be better to have governments buying the research and bringing it to…

A government, by its size, can spread the risks.

I don't disagree, my point is that it would introduce different risks.

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#182
post #7

Nothing is shocking about the insurance industry anymore since they’ve been pulling this kind of thing for years. To me the most shocking thing is the people who defend them. I understand the drive to make money and build huge businesses: what confuses me is that we treat human health the same as things that don’t directly impact the health of people. It seems to me that there are endless opportunities to get insanel…

Does anybody defend them? I’ve been on the selection side as an employer and several others will probably echo what I’m about to say. Virtually every insurance provider is going up 15-20% / year to the point that it’s completely unsustainable. United was quoted to me as almost 20% lower than current rate for our provider (before they are about to go up 20%). On premium alone they will save some people close to $500 /…

I haven't seen any defenses of insurance companies lately. In fact, it seems like insurance companies are the only safe target for criticism of US healthcare problems right now.

> Virtually every insurance provider is going up 15-20% / year to the point that it’s completely unsustainable.

The elephant in the room is that healthcare costs are going up. Even if we waved a magic wand and eliminated health insurance overhead, profits, and executive pay, your rates would still be going up that same 15-20% per year.

This is the part that seems to confuse everyone. There's a common misconception that insurance companies are raking in huge profits and that prices would plummet if we could just eliminate those profits. You see it throughout this thread with phrases like "dancing on the graves all the way to the bank" and blaming "capitalism" or "corporate greed" with the implication that insurance companies are the purveyors of this greed.

Yet we have non-profit insurance companies. They're not appreciably cheaper. If you look at insurance company profits, they're actually relatively low for companies that large. If you map healthcare spending on a big pie chart, the slice that goes to insurance company administrative overhead and profits is not that big. Single digit percentage. Even companies with socialized medicine have some overhead in this same slice.

The problem is multifactorial. The challenge is that it's not politically safe to touch on some of the drivers of US healthcare costs. Everyone loves to point at insurance companies and drug pricing because it's easy, but things get much quieter when you point out that our doctors, surgeons, and providers are paid substantially more than their peers in other countries. Americans also love to consume more healthcare and many would be very upset if they were forced to accept the level of allowed care and delays in other countries. It's not just insurance companies who have decision trees about when and what care is allowed. Americans also consume medications at an extremely high rate. Again, they don't take kindly to suggestions that we limit prescribing or drug prescriptions (see outrage over the DEA limits on amphetamine production or complaints about hesitancy to prescribe opioids, even though we already consume far more opioids than most countries).

Many Americans also live unhealthy lifestyles which contribute greatly to healthcare costs, but it's taboo to mention that. Everyone has seen the life expectancy charts showing US lagging international peers, but fewer people have seen the per-state version that shows that life expectancy depends heavily on where you live (and therefore what you eat, how active you are, and the local culture). Instead, the only acceptable target of blame is our food. While we have some room for improvement, we're not going to solve the obesity epidemic and lifespan problems by banning red dyes. Lifestyles and diets need to change, but that's a difficult topic. Much easier to point the finger at insurance companies, "CEOs", and the food industry and pretend that those cover all that is wrong with healthcare.

This is why it's politically difficult to accomplish anything in the United States. If anyone tried to copy and paste the health care system of a European country, from doctor pay to allowed procedures to more limited prescribing practices, there would be riots. People want all the healthcare, they want it now, they want it how they decide, and they want someone else to pay for it.

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#184
Why is insurance charging anyone for drugs? Shouldn't the pharmacy/doctor/hospital charge the patient and the insurance company pay some percentage of the cost (maybe negotiating the price of the drugs downward)? It seems we've overcomplicated a system that should be much simpler.

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#185

Earlier quoted context omitted.

> look at combined hospital and physician expenses compared to insurer expenses; it's pretty black-and-white I mean, yeah. They're doing all the work .

And billing us 4x more for it than Europeans, and, further: a lot of that work is wasteful and unnecessary (see: spinal fusion surgeries, back imaging). There were more MRI machines in Massachusetts in 2023 than there where in all of Canada .

> And billing us 4x more for it than Europeans

In part, because dealing with insurers is immensely costly in staff and time.

(Other parts include the immense cost of twelve years of secondary education here; a million bucks in student loans isn't uncommon.)

> a lot of that work is wasteful and unnecessary (see: spinal fusion surgeries, back imaging)

Which makes the "insurers are there to reduce waste!" argument especially tough to stomach.

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#186

Earlier quoted context omitted.

If there is a silver bullet, the first step would be getting rid of the for profit mechanisms. Instead, because despite data linked in this thread that profit margins are only a few percentage points, Healthcare is an incredibly lucrative field that extracts a lot of money into the private market without delivering results commensurate with the cost to the public. Add to that lobbying making it incredibly simple and…

Kaiser Permanente, Providence Health, all the insurers in the BCBS franchise except Elevance, and many others are non profit. Yet they are unable to provide lower premiums than UNH/Elevance/CVS/Cigna/Humana/Centene/Molina. Kaiser is a full vertical, you buy insurance from them, you see their doctors and nurses in their outpatient clinics and hospitals, you get medicine from their pharmacies. So why is everyone not ch…

Kaiser had an income of 4.1B in 2023 vs. UHG's 371.6B in an industry of 4.8T [1]. I'm not sure the point you're trying to make or why it's relevant unless you're asking me to read between the lines on the efficacy of Kaiser as a non-profit vs. their for-profit counterparts (which is what seems to be the case).

edit: I think I missed the last part of your comment in an edit, so to attempt to answer my own questions, it's not a fair comparison beyond just the almost 100x size difference to compare a different business model and scope, provider network, risk pool and geographic presence yet ignore every other developed country in the world and say that for profit is the way to go because if Kaiser can't do it then nobody can.

[1] https://www.reuters.com/business/healthcare-pharmaceuticals/....

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#187

Why is insurance charging anyone for drugs? Shouldn't the pharmacy/doctor/hospital charge the patient and the insurance company pay some percentage of the cost (maybe negotiating the price of the drugs downward)? It seems we've overcomplicated a system that should be much simpler.

The report is misleading.

What is being alleged here is that PBMs overpriced over the generics. So it's like if Coca-Cola set the price of their can at $50, and NoName at $0.50. So you be are being "overcharged" at the grocery store when you buy the Coke and not the NoName.

It's not actually clear from the report that the PBMs actually profited from overcharging. Furthermore, if the doctor prescribes a name brand drug, it's not always the prerogative of the PBM to switch the prescription on behalf of the customer.

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#188
post #53
post #7

Nothing is shocking about the insurance industry anymore since they’ve been pulling this kind of thing for years. To me the most shocking thing is the people who defend them. I understand the drive to make money and build huge businesses: what confuses me is that we treat human health the same as things that don’t directly impact the health of people. It seems to me that there are endless opportunities to get insanel…

It shows that the US never had a world war on the continent. All the other countries treat health care as a matter of national security. The US’s primary concern is mark to market in pension funds.

A historical aside, the reason private health insurance was created in the US was World War 2.

I could be misremembering pieces, but the long and short of it was that salary compensation was capped/restricted during World War 2 and so companies began offering benefits outside of salary, private health insurance among them, to retain their employees.

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#189

Earlier quoted context omitted.

The same statistics are similar for Medicaid too but also missing the forest for the trees in that for profit seems to be the main differentiator with the US vs. other parts of the world. There are plenty of models around the world that show this works and it works well. First it's the government can't do this, then it's the government wouldn't do this because of this reason while ignoring that the US healthcare syst…

This is my issue with M4A: it seems clear from the numbers that the problems in our system --- and I think they're grave --- are almost entirely on the provider-side, and Medicare has, if anything, locked us into those cost structures. If anyone's curious why there's a scarcity in physician care hours in the US: Medicare rate limits the number of new doctors allowed into the system every year, through the residency f…

Agree that it's not perfect, but I do feel that we could take 60-80% of the money we're currently spending and fix this and any other issues that come up and get in the way of improved outcomes like the rest of the world does.

I don't know why what you're describing happens, but my money would be on some triage that needs to happen due to limited funding since so much of our spending goes into private healthcare solutions.

Re: UnitedHealth overcharged cancer patients for drugs by over 1,000%

#190

Earlier quoted context omitted.

I don't want you to give them the benefit of the doubt. I certainly don't think they deserve it. I do think, however, that a conversation about "overcharging" goes nowhere until people talk about exactly where charging ends and overcharging begins.

I'd be fine with a 20-50% markup on MSRP to cover billing and administration costs but when the insurer owns the pharmacy they can "negotiate" whatever rate they want and you have to pay it. I don't see it directly in the article, but I suspect they do the same thing with cancer drugs as with IVF drugs and require you to go through their pharmacy for insurance coverage. Insurance plans often have lifetime maximums, a…

Yeah, we need to be careful with using something like MSRP because of what that S means. I would rather we find a different baseline more fundamental to the cost of production than something that essentially amounts to "the price is the price". But I'm right there with you, and I think it's a good start.
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