Earlier quoted context omitted.
I'm in total disagreement with your last paragraph. In fact, I can't see how it follows from the rest. Software can have defects, true. There are finite resources, true. So keep the tickets open. Eventually someone will fix them. Closing something for spurious psychological reasons seems detrimental to actual engineering and it doesn't actually avoid any real problem. Let me repeat that: ignoring a problem doesn't ma…
> There are finite resources, true. So keep the tickets open. Eventually someone will fix them. Realistically, no, they won't. If the rate of new P0-P2 bugs is higher than the rate of fixing being done, then the P3 bugs will never be fixed. Certainly by the time someone gets around to trying to fix the bug, the ticket will be far enough out of date that that person will not be able to trust it. There is zero value in…
Like what's wrong with having 1000 open bugs?