181–190 of 219 posts
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> What would be more interesting is to compare over 10 years for someone who buys upgrades (CS2->CS3->CS4 etc.) as they come out. but nobody does that, really. most people i know skip entire versions of windows (eg: 7->10), let a lone individual software releases.
Which is why subscription software is better for everyone. Everyone is on the latest version.
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I mean, that's one customer service rep who was being difficult (not necessarily representative of Adobe policy at all), and the user was trying to cancel a yearly subscription on the 365th day when it was already being charged for autorenewal that day . That's not even remotely representative of someone who signs up for a monthly subscription and then cancels it before the month is up. But yes, obviously you have to…
There are complaints all over the internet about this, it's not particularly isolated.
In my experience, I've never once had a problem cancelling SaaS. There will always be bad actors out there, and maybe Adobe has been one, and maybe they still are, but on the whole I haven't found SaaS to be any worse than anything else.
And it's not really where the economic incentives lie -- someone who is cancelling is someone who is likely to sign up again in the future, so it's generally not in a business's best interests to piss them off.
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15 years ago most teenagers i knew had the full office suite, photoshop and most other softwares for free. I'm not gonna tell you how, but it's easy to imagine. Guess what, those people wouldn't have paid for a license anyway, so no real license money is lost. More importantly, it needs to be said that if you got an older computer you could just use an older version of the software, no problem. Now you can't do that…
> paid 150 euros out of my personal pocket last year for a SecureCRT license and i love it I'm curious what makes SecureCRT better than PuTTY or even Windows Terminal enough to be worth paying for - am I missing out on some amazing experience, or does it have certain amazing features others lack, or...?
i like the fact that it's scriptable. at my previous job i had a python script (that i could recall from a button within securecrt) that would enumerate stuff off consul and create/update sessions on the fly, with all the necessary hoops in place (eg: setting a jump host).
i have to say, i also have some nostalgia of my first job where we used securecrt heavily (or maybe i'm just nostalgic about being 24 years old? i don't know...).
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15 years ago most teenagers i knew had the full office suite, photoshop and most other softwares for free. I'm not gonna tell you how, but it's easy to imagine. Guess what, those people wouldn't have paid for a license anyway, so no real license money is lost. More importantly, it needs to be said that if you got an older computer you could just use an older version of the software, no problem. Now you can't do that…
Its always been an open question to me in the case of Adobe if rampant piracy in the 2000s helped rather than hinder them. If these teenagers went on to work in industry, they already knew the adobe suite inside out and likely ended up advocating the software and buying licenses in the workplace... As you probably rightly state, almost none of the folks pirating the software would have converted to real sales anyway.
it's not an open question, there are studies about how piracy helps industries (it was about media, it was financed by the EU, but when they got the results they didn't like it so they didn't advertised it much).
if not for product advocacy, consider product training: training is expensive and takes time, and most teenagers would do that themselves for free on your product. so if you're a company and pick a product that's heavily pirated, chances are some random applicant already knows the product.
how do you think microsoft office got so widespread ?
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Which is why subscription software is better for everyone. Everyone is on the latest version.
Why does everyone have to be on the latest version?
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> What would be more interesting is to compare over 10 years for someone who buys upgrades (CS2->CS3->CS4 etc.) as they come out. but nobody does that, really. most people i know skip entire versions of windows (eg: 7->10), let a lone individual software releases.
Which is why subscription software is better for everyone. Everyone is on the latest version.
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Which is why subscription software is better for everyone. Everyone is on the latest version.
You say that, but then stuff like OnePass and Dropbox decide to reneg their subscription services down-the-line or simply make their clients worse. A lot of the time, a subscription to a program gives the developer no incentive to iterate on what already exists.
Subscriptions are preferable for 90% of the software I use. I’d rather pay a lower upfront cost and be able to cancel whenever I want. If it’s for business I rarely want to self-host at my scale and I self-host a ton of little things locally (open source). If I’m already paying I’d rather have someone else maintain it for me.
I realized recently that I used to buy iOS apps a lot, but then they started moving to a subscription model and I stopped buying them. It has been years since I last purchased an app on my phone. I am willing to pay once forever for an app, I am not willing to enter into an recurring payment model (whether monthly, yearly, or anything else).
The only way to make it work is have a subscription and I’m incredibly happy with a number of my subscription apps like Drafts, Carrot Weather, Infuse, Widgetsmith, Infuse, Call Sheet, and Day One. These apps are not expensive at all ($10-35/yr) and I can cancel at anytime if they start to drop the ball.
Apps like Prompt/Prompt 2 were great when they launched then slowly atrophied over time and required a new version which was annoying.
I’ll agree some subs are ridiculously priced but I just avoid those.