Earlier quoted context omitted.
> Just once, I would like to see an AMA by someone who was directly involved in creating a user-hostile feature We don't need an AMA, we already know the answer. Money. The company exists to make money. The fact that it also creates printers is a side effect, not its primary purpose. Once you look at it in this way, there's nothing confusing about user hostile features. They exist to further the primary purpose of th…
I'd argue there's still some interesting math going on there. PC hardware is still very much an industry of "I'll ask the enthusiast kid down the street what to buy"-- the sort of business where souring a small number of power users can blow back with a lot of lost mainstream consumer sales. Do they assume that the "enthusiast kid down the street" is already a lost cause and figure he's never even going to buy a HP p…
I don't think that applies to HP, and suspect that most of their customer base are big businesses who prefer business type reasons for their purchasing decisions