Shrugs.app – A native Slack client for macOS • Hacker News Board

Re: Shrugs.app – A native Slack client for macOS

#181

Post by that_guy_iain » Thu, Jun 30, 2022, 10:41 AM UTC

heartbreak wrote: post #62

tlrobinson wrote: post #59

Earlier quoted context omitted.

I’m not a lawyer, but I believe Slack would have to show they were harmed in some way to successfully sue. They can certainly attempt to block 3rd party clients, though. Or threaten to / actually sue, even if they’re unlikely to be successful.

Unlikely to be successful? This app has near zero chance of surviving a legal challenge from Slack.

They are based in Germany. They would need to be sued in Germany. Germany has legal insurance where you can get insurance and it will cover your legal bills and liabilites. On top of that Germany has legal restrictions on how much a case can cost. Slack/Saleforce would not have much benefit in a legal challenge due to their size and legal costs. Furthermore, Slack would have to have a legal case. Which they most likely won't have.

Re: Shrugs.app – A native Slack client for macOS

#182

Post by that_guy_iain » Thu, Jun 30, 2022, 10:55 AM UTC

vopi wrote: post #97

Maybe I'm just jaded but as someone that used to be gungho about alternative, native clients like these. I've just given in and used the official clients. I'm tired of being the person who doesn't have specific feature or w/e. Anyone else in a similar boat?

I just really want the offical clients to become native. I understand why they're not native but it really sucks.

Re: Shrugs.app – A native Slack client for macOS

#183

Post by Bendy » Thu, Jun 30, 2022, 10:57 AM UTC

g_delgado14 wrote: post #37

paxys wrote: post #13

The first thing I looked for was a comparison with the official Slack client in terms of performance, since that's the only reason why I'd consider using this. Numbers for CPU load, memory use, time to perform certain actions, crashes. Doesn't seem to be anything available on the site regarding this, which is a shame.

Want to double-down on this. I read "native" and immediately assumed the main selling point was perf - which enticed me to open the link.

Paying for native macOS apps is like buying vinyl records. It’s an aesthetic choice, nothing more.

Re: Shrugs.app – A native Slack client for macOS

#184

Post by gnufied » Thu, Jun 30, 2022, 10:58 AM UTC

that_guy_iain wrote: post #176

> We do not offer refunds. Please make sure that you can login into your Slacks and that the app works for you by using the free test version. From my experience when someone says they don't offer refunds it's generally a sign that lots of people ask for their money back. I've not once dealt with a company that had a no refunds policy that was a good company to deal with.

It has a free version you can use. I am not sure if refunds for software purchases is the norm. Does Microsoft offers Windows or office purchase refunds?

Re: Shrugs.app – A native Slack client for macOS

#185

Post by shabble » Thu, Jun 30, 2022, 10:59 AM UTC

tumult wrote: post #161

gbalduzzi wrote: post #145

Earlier quoted context omitted.

You keep commenting one-line sentences without any argument supporting your sentence. You may even be right, but am I supposed to blindly trust you, a random commenter from the internet?

I mean, you don't have to. I appreciate the skepticism. I am the actual author of Ripcord. I've had an account here for many years. You will not find someone with better firsthand knowledge about Ripcord surviving or not surviving legal challenges.

I'd be interested to hear more about what sort of challenges you have faced, and if/how you responded to them, if you have the time.

Regardless of the upthread "well, just switch [your company/government/entire friend network] to an open/permissive service" non-answer, I think there's going to be ever-more need for unofficial clients for some of these services, and a big part of that is going to be how to avoid having them shut down immediately by service providers...

Re: Shrugs.app – A native Slack client for macOS

#186

Post by toxik » Thu, Jun 30, 2022, 11:03 AM UTC

Shrugs paying customer here - I emailed the devs about several significant bugs that were pretty much ignored. The client doesn’t support some important features, making it basically not useful as a daily driver.

It also has weird unread flagging behaviors that just drive you nuts.

Would not recommend.

Re: Shrugs.app – A native Slack client for macOS

#187

Post by toxik » Thu, Jun 30, 2022, 11:03 AM UTC

blairbeckwith wrote: post #83

Very important line from the FAQ: Q: Is this still developed? Yes, it is used and developed. Just not very actively. Most importantly Shrugs does not yet support “XOXC” tokens, which are often required by company Slack installations. We are interested in adding this feature, but there is no timeline yet.

In the year or so I used it, it was never updated.

Re: Shrugs.app – A native Slack client for macOS

#188

Post by richrichardsson » Thu, Jun 30, 2022, 11:06 AM UTC

that_guy_iain wrote: post #176

> We do not offer refunds. Please make sure that you can login into your Slacks and that the app works for you by using the free test version. From my experience when someone says they don't offer refunds it's generally a sign that lots of people ask for their money back. I've not once dealt with a company that had a no refunds policy that was a good company to deal with.

I run a very small audio plugin company as a side-hustle/just for the love of it. Refunds through my payment platform cost me money. I offer a very generous trial (3 weeks unrestricted, nag screens after that). I think because of that no-one actually asks for refunds (or perhaps my plugins are good enough that everyone who buys is satisfied). I do offer refunds for accidental double purchases though (usually I'm the one who notices and pro-actively contacts the customer).

Re: Shrugs.app – A native Slack client for macOS

#189

Post by [deleted] » Thu, Jun 30, 2022, 11:07 AM UTC

gnufied wrote: post #184

that_guy_iain wrote: post #176

> We do not offer refunds. Please make sure that you can login into your Slacks and that the app works for you by using the free test version. From my experience when someone says they don't offer refunds it's generally a sign that lots of people ask for their money back. I've not once dealt with a company that had a no refunds policy that was a good company to deal with.

It has a free version you can use. I am not sure if refunds for software purchases is the norm. Does Microsoft offers Windows or office purchase refunds?

[deleted]

Re: Shrugs.app – A native Slack client for macOS

#190

Post by that_guy_iain » Thu, Jun 30, 2022, 11:07 AM UTC

gnufied wrote: post #184

that_guy_iain wrote: post #176

> We do not offer refunds. Please make sure that you can login into your Slacks and that the app works for you by using the free test version. From my experience when someone says they don't offer refunds it's generally a sign that lots of people ask for their money back. I've not once dealt with a company that had a no refunds policy that was a good company to deal with.

It has a free version you can use. I am not sure if refunds for software purchases is the norm. Does Microsoft offers Windows or office purchase refunds?

It has a free version that is limited to the #general room which would mean for my random communities I wouldn't be able to test this out on the generic happenings. Nevermind a full blown work slack.

> I am not sure if refunds for software purchases is the norm. Does Microsoft offers Windows or office purchase refunds?

It is indeed the norm in the indie hacker world which this developer and product is part of. I don't think I've saw a software product that didn't come with a X-days money back promise.

And yes, you can get a refund for Windows. You can go here https://answers.microsoft.com/en-us/windows/forum/all/return... and see a Microsoft employee explain how to get one.