Earlier quoted context omitted.
It's going to be a slow process, but they'll become a regular company over time. There's a reason (many? most?) people are jerks. Being a jerk works. Companies, being groups of people, are also jerks.
> There's a reason (many? most?) people are jerks. Being a jerk works. Yes, but I would argue that it only takes a few sociopaths to ruin an entire community, by exploiting trust, and doing other things that most other people wouldn't dream of doing.
Might I recommend perusing "Meditations on Moloch"? It will both depress you (since you seem like a decent person) and give you a framework for why and how these things happen.