Cameras and secret trackers reveal where Amazon returns end up

Post by brightball » Sat, Oct 10, 2020, 7:50 PM UTC

gambiting wrote: post #84

nextos wrote: post #63

Earlier quoted context omitted.

I've also stopped buying at Amazon after 15 years. Even consumables and small items are problematic. Just in the last year, I encountered many issues including: * Showerhead that came without box, and clearly used. It still had a lot of water inside! * Underwear from a brand that sells items inside a sealed bag and discards returns came used, without bag (yuck!) * A module of Samsung RAM had visible wear signs and di…

I'm always shocked when I read these comments on HN. I swear it must be just the American Amazon that's so shit, because I literally never had any problems nor know anyone with these problems here in UK. Just this year I'm on 108 orders and counting, every single one of them was fine, working, definitely not used, definitely not counterfeit and delivered within 1 day as promised with Prime. Last year I've had 140 ord…

Post by wiz21c » Sat, Oct 10, 2020, 7:50 PM UTC

nextos wrote: post #63

jjoonathan wrote: post #29

Earlier quoted context omitted.

I think it depends a lot on category. What you said about kids clothing is spot on, but I'd expect similar dynamics for women's clothing (tighter fits = lower tolerance, also lower tolerance for color mismatch etc) and there are a couple of categories that I've outright stopped buying on Amazon because of the enormous problem rate, namely whitelabeled consumer electronics. In 2020 I've returned ~5%: markers that were…

I've also stopped buying at Amazon after 15 years. Even consumables and small items are problematic. Just in the last year, I encountered many issues including: * Showerhead that came without box, and clearly used. It still had a lot of water inside! * Underwear from a brand that sells items inside a sealed bag and discards returns came used, without bag (yuck!) * A module of Samsung RAM had visible wear signs and di…

Post by jiofih » Sat, Oct 10, 2020, 7:51 PM UTC

gogopuppygogo wrote: post #180

sokoloff wrote: post #3

> 30 to 40 per cent of all online purchases are sent back That seems almost an order of magnitude higher than I’d expect. Setting aside kids shoes (which probably do get 50% returned), I can’t imagine sending back even 5% of my online purchases, let alone 30-40%. I think I’ve sent back exactly 1 Amazon order in the last year, out of nearly 100.

I never would have thought this till I started a relationship with a woman who buys several sizes of everything she shops for to ensure she gets the right fit. Women’s attire doesn’t have standard sizing so every brand is different. It’s a giant guessing game. Basically, the industry needs some standards to help with all this waste.

Post by bigwavedave » Sat, Oct 10, 2020, 7:54 PM UTC

hn_throwaway_99 wrote: post #182

bigwavedave wrote: post #128

Earlier quoted context omitted.

I guess I really know nothing about economics... Sincere question: how does paying less for functionally/fashionably equivalent products hurt the economy of the country that's consuming them?

The same detrimental effects can happen with lots of aid given to Africa. Basically, the majority of Africa is clothed with first world hand-me-downs. The result is that there is virtually no market for home-grown clothing makers in Africa. Think about it, the US has "anti-dumping" laws to protect US manufacturers, but we "dump" into other countries all the time in the form of "aid".

Post by CivBase » Sat, Oct 10, 2020, 7:59 PM UTC

whoisjuan wrote: post #39

While this may seem shocking, logistically it makes sense. It’s potentially easier to destroy or dump a returned product than re-preparing it for sale. I went out on a date with a program manager for one of Amazon’s return programs and she told me her job was basically finding out ways to repurpose returns as cheaply as possible. Apparently destroying and dumping it’s the easiest and least resource consuming way to d…