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German digital bank N26 is facing outcry from its staff over management

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Re: German digital bank N26 is facing outcry from its staff over management

#182

I used to be a happy N26 customer. But now I'm going out of my way to tell everyone not to use them. Two years ago I ordered the "metal" account (I think that was the name) since I was traveling a lot. Last year, I forgot to cancel it until I got an email saying it renewed. It's not a huge amount, €5 a month. But I don't use it anymore so that's wasted money and I decided to cancel it. Under EU law, I have two weeks…

Uff! I moved to Germany last year and i almost got an account with them... for thor’s beard!!! I’ glad i opened an account at bunq.

Bunq is the cat's whiskers.

Re: German digital bank N26 is facing outcry from its staff over management

#183
post #95

Earlier quoted context omitted.

Yes, I am a Software Engineer working out of the Berlin office(now working from home). It's a shit show. The situation seems to be escalating. Wishing this was over one way or another. EDIT: sorry, I misread the question. As a software engineer I am comfortable--the work is interesting and engaging. I think it's mostly the customer support staff who are disgruntled

Help me out, I'm a long user of n26, I've found bugs in the app - still in production - but can never escalate them to developers. Interactions with support is as easy as interacting with a different life form, independent of the problem the solution is always to unpair your device, reinstall the app.

Well can you share the support ticket number if you ever get one? I can escalate those
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