And it's still a steaming pile. I've been a Fi user since September of 2015 and I've had annoyance after annoyance. - MMS and SMS would send and the receipients would get multiple copies. In one instance someone got more than a dozen instances of a photo I sent - MMS and SMS would fail to show up regularly for a month - SMS showed up a full week after the fact in one instance - Visual voicemail failed to retrieve mes…
Downvote away, you're either Google employees or dense. You are more than welcome to head over to /r/projectfi and see these problems posted day after day by hundreds (if not thousands of users) going back 3 years as well as all sorts of billing issues, number porting issues, trade-in issues, referral issues, warranty issues etc etc.
Similarly you can find issue after issue on their official forum.
They even screwed the pooch telling customers about the change today by sending the email to customers more than an hour after tweeting it and in the past when there have been critical issues with service, as in service down for thousands of subscribers, they've posted it on their obscure forum instead of emailing customers.