181–190 of 237 posts
I have always hated the thought that retailers stored my credit card information. Seems to be very common with US based shops. If this gets any traction I will need to fight even harder to opt out. I yearn for the day I can have one off transaction codes.
That would be a great USP for a payment provider, sadly, most banks aren't interested in anything new.
This patent prevented a nefarious checkout pattern across myriad potentially unscrupulous store fronts for more than a decade so was it really so bad? ;) Some days I feel Amazon was not only the world's largest non-profit organization but also among its most beneficent!
That's actually a really depressing thought. Now we'll all have to start being even more vigilant to make sure that the "checkout" buttons are "start the multi-step checkout process" buttons, and not "gimme this item with whatever payment information is on file" buttons. On the plus side, most sites I'd be really worried about probably don't have my checkout information anyway.
The space (from my online shopping experience) seems to be divided between Amazon (with one click checkout, fast delivery etc) and everyone else (42 click checkout and one week delivery, if you're lucky). If the one-click patent was a major inhibitor of competition, I'd basically expect to see a lot of two-click check out options. Instead I find myself creating a million redundant user accounts, telling people that m…
I have actually never seen the famous one click checkout despite being a frequent Amazon customer. Could it perhaps be illegal in Europe? Not sure what else would explain this.
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I use amazon for many of the reasons you listed - but the first thing I do on a new device is turn off 1-click. I can't see this patent changing the game for anyone.
On the other hand, many more people actually do use 1-click. A tip: if you ever find yourself saying "why does a company have X feature/product, I don't use it, no one uses it!" you might be right on the first statement but you're almost certainly wrong on the second. It wouldn't be there if no one used it.
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These days the retailers don't (or shouldn't) store it. They store a token that the payment processor (e.g. Stripe) uses as a key to the card data that they store. If you as a retailer have your checkout page set up properly, the actual card data never hits your server.
My company does $1m in sales annually. Stripe requires 7 days to close payments (versus 1d for other merchant accounts). The extra $16k of float that Stripe requires is not worth it for me. This is why we have credit card numbers come to our server.
We're working to speed this up for other countries!
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> and everyone else (42 click checkout and one week delivery, if you're lucky) Certianly in the UK the friction of buying from "non-Amazon" websites exists ( create an account, enter payment etc ) but Amazon just uses the same delivery networks as everyone else. In fact a small company often dispatches faster in my experience than Amazon; for non-Prime at least they've been stretching the 'Dispatching Soon' timelines…
That's surprising to me as a US customer. Unless I'm notified at checkout that something is out of stock, I fully expect Prime deliveries to arrive within two days of ordering. In fact, I've seen items that took an extra day to process get shipped overnight to make up the day. The US Amazon checkout shows an estimated delivery date for Prime items that includes processing time and is >95% reliable in my experience.
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> and everyone else (42 click checkout and one week delivery, if you're lucky) Certianly in the UK the friction of buying from "non-Amazon" websites exists ( create an account, enter payment etc ) but Amazon just uses the same delivery networks as everyone else. In fact a small company often dispatches faster in my experience than Amazon; for non-Prime at least they've been stretching the 'Dispatching Soon' timelines…
That's surprising to me as a US customer. Unless I'm notified at checkout that something is out of stock, I fully expect Prime deliveries to arrive within two days of ordering. In fact, I've seen items that took an extra day to process get shipped overnight to make up the day. The US Amazon checkout shows an estimated delivery date for Prime items that includes processing time and is >95% reliable in my experience.
My non-Prime sold-by-Amazon in-stock orders from Amazon US consistently take 3-6 business days to process but they still arrive by the estimated date (so it is fine by me). If I pay for faster shipping they ship on the day I order.
I have been buying from Amazon for 20 years and have not once used 1-Click.
I've used it a few times but only because I know amazon's costs and shipping policies are consistent, and they give you enough information up front on the item page to make a fully informed purchase decision. Other ecommerce sites frequently have so many additional/hidden charges that I would never want to click "buy" right from the item page. I abandon so many carts when I get to the checkout page because there's $2…
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Do you have good resources in mind on Walmart's harmful practices? Yes, I can search internet but looking for long sophisticated essays or even good books on the topic that you may have come across. I am not from US but currently studying here and haven't thought much about this topic. Walmart, Walgreen and Amazon feel too convenient. I would love to learn more on the topic before it becomes a habit.
Wikipedia has a good summary with 180+ citations. https://en.wikipedia.org/wiki/Criticism_of_Walmart