Earlier quoted context omitted.
I think the problem is more complex. It's not that people 'want' to buy cheap stuff. That's the mistake PC laptop makers made for 20 years, collective racing to the bottom until they figured out ways to produce $300 laptop. But they eventually learned that a large consumer base had no problem paying $1200 for a MacBook. It turns out, people were willing to pay substantially more for a better product. Now, PC makers a…
Also, on average people move houses every 7 years in the US (give or take based on age) and it is typical for the appliances to stay with the house. This means the original owner/buyer is pretty unlikely to see the appliance fail before they sell the house. The next owner might, but will buy a new one and then move before it fails. Repeat...
They Used To Last 50 Years
181–190 of 877 posts
Re: They Used To Last 50 Years
#182Earlier quoted context omitted.
Well that, and a home appliance doesn't cost 1/7th of your annual budget anymore. Some things were built to last because to justify the expense, they had to last. James May (unusually) made a very good point that the "good old days" is an illusion created by survivorship bias, nostalgia, and failure to understand economics. The survivorship bias especially should be obvious: Lots of cheap crap was made throughout the…
Occam's razor goes on a different path if you know a little bit about the guts of the product. The difference between a top 1% appliance and an average appliance is probably less than $10 of materials and $5 in labor.
Re: They Used To Last 50 Years
#183Earlier quoted context omitted.
I took my anecdata straight to the shops, jumped onto the planned obsolescence bandwagon and bought the cheapest replacement I could find. Now I don't care if they fail in 2 or 3 years because they're the same cost as the repair of an expensive model. And like you say, all appliances fail at some point, so I'll keep fueling this horrible new world we've built for ourselves and let the manufacturers fight it out over…
Unless the world gets really good at recycling, this is also the guaranteed way to utterly trash the planet.
It's literally the law in the UK that such goods have a method of being 'taken back' so they don't end up in landfill.
I can't actually put any such goods in landfill if I tried, save for fly tipping. Even then the item would end up through the recycling chain.
Re: They Used To Last 50 Years
#184He mentions it in the article: It's a failure of feedback that makes this happen. If people can't get reliable information about quality, quality will not determine what they buy. Price will, and price is readily available. To get price down, you need costs down. To do that, you replace the parts with crappy parts. If feedback worked, people would know they were paying less for a less good appliance that will have mo…
I'd love to see a store that sells buy-it-for-life style products that are probably more expensive up front but also built to last, all with robust warranties so you know the claims are backed up. A place you could go into and know everything in there was good. If you wanted the cheapest you'd go somewhere else but man, I'd shop there. They could do appliances (stuff like SpeedQueen washers), hand and garden tools, k…
I think having high quality appliances is partially why Sears tanked... First they didn't sell as many (due to having to compete on price with lower quality / cheaper products), then when they found a way to compete (having Samsung make Kenmore appliances, for example), they lost the quality and the last reason anyone would opt to go there over Costco or Amazon or Home Depot.
I bought a matching Washer / Dryer set from Costco. Then the next year I bought a Fridge and Dishwasher from LG there too. For the first three years or so it was fine, but about 5 years in I think they all have issues. My house is about 20 years old, and the Dishwasher I replaced was the original... so it lasted 15 years. I can say that the new (and fairly top of the line) Dishwasher has more issues at 5 than the old builder-grade one had at 15. I really regret not getting a Bosch...
But even up into the 80s and 90s Sears / Maytag were known for selling top quality goods that didn't break. Here's a cute commercial.
* 1988 Maytag Repairman Commercial - YouTube || https://www.youtube.com/watch?v=8ZHsxPEAUOI
Re: They Used To Last 50 Years
#185I've worked on hundreds of domestic appliances. Newer ones from any manufacturer are indeed failing more often, and are designed worse. The only explanation is that this is on purpose - just like cars or laptops or smartphones, they are designed to fail faster so you buy new ones. Planned obsolescence, plain and simple. The best appliances today, by the way, are made by Bosch/Siemens and Miele. None of the other manu…
Re: They Used To Last 50 Years
#186This Christmas just gone, we stayed with some friends in their holiday cabin that their father had hand built back in the 1960's. It had a refrigerator (cannot remember the brand) that had been there since 1961, and it still worked perfectly. The only thing was that you could not open it too many times, otherwise the ice build up would mean you had to turn it off and defrost it. Makes me wonder if 'convenience' leads…
I wouldn't want to give up that convenience in exchange for troubleshooting the system once a decade when something goes wrong.
Re: They Used To Last 50 Years
#187He mentions it in the article: It's a failure of feedback that makes this happen. If people can't get reliable information about quality, quality will not determine what they buy. Price will, and price is readily available. To get price down, you need costs down. To do that, you replace the parts with crappy parts. If feedback worked, people would know they were paying less for a less good appliance that will have mo…
When appliances are out of date in ten years because new electronics provide better features, why should customers or makers spend extra to get them to last longer?
Re: They Used To Last 50 Years
#188Re: They Used To Last 50 Years
#189When we moved into this house 12 years ago, I got the cheapest, simplest, most "mechanical" washer and dryer set that Lowe's offered (I think it's branded GE). Haven't had a single problem other than the light inside the dryer eventually burned out when a housemate left the door open. I know that when one of them eventually fails, it will hopefully be a cheap and simple mechanical fix. I have no desire to own a "majo…
Re: They Used To Last 50 Years
#190I've worked on hundreds of domestic appliances. Newer ones from any manufacturer are indeed failing more often, and are designed worse. The only explanation is that this is on purpose - just like cars or laptops or smartphones, they are designed to fail faster so you buy new ones. Planned obsolescence, plain and simple. The best appliances today, by the way, are made by Bosch/Siemens and Miele. None of the other manu…
Anything wrong with buying a commercial clothes washer and dryer, like the ones at laundromats?