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Dark Patterns – User Interfaces Designed to Trick People [video]

darkpatterns.org

181–190 of 321 posts

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#181

Does it count if there's no user interface? Amazon has my email address, I've been a customer since the late-nineties. They keep inventing new email lists and signing me up for them. Each time I get a new "newsletter" it says something like, "You got this message because you're subscribed to the 'Tablet News' newsletter." I click the unsubscribe link to remove myself from it. Along with the unsubscribe link there's a…

No. These seem to deal with things without consent?

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#182
post #88

Earlier quoted context omitted.

And even Apple is doing it. You you want to update your iphone now or tonight?

Software updates are the rare case where I can forgive it. It's annoying to have clients actively resisting updates, especially security updates.

But Apple doesn't just push security updates. They have a well established track record of pushing entire new OSes the same way, a very poor record of crippling performance or outright bricking older ("old" is hardly a fair description) devices in the process, and a stubborn insistence that applying these updates is a one-way process that may never be reverted regardless of any harm they do. Any business that adopts such customer-hostile policies deserves every bit of resistance they bring upon themselves, and I have not the slightest sympathy for them.

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#183
post #166

Earlier quoted context omitted.

Not just Amazon, I am constantly clicking through those unsubscribe links but just get auto-signed up for new lists. Fuck you Amazon and anyone else that does this. I'll buy your junk when and if I need to. Leave me alone and stop wasting my life.

Report them at https://www.spamcop.net/anonsignup.shtml

Please don't. All you're doing is polluting the data at Spamcop and violating their terms anyways.

https://www.spamcop.net/fom-serve/cache/125.html

Bulk email can be split into two categories: Opt-in and Opt-out. Opt-in is email that an individual requested or agreed to receive. Many legitimate mailers use opt-in methods for marketing. Individuals are responsible for reading and understanding a company's privacy policies and acceptable use policies (if applicable) before submitting an email address. If a privacy or acceptable use policy clearly states that signing up for the service results in receiving marketing or commercial email, then the individual has "opted-in" to receive email and that email is not spam.

A company emailing you when you have given them your permission to email you, but about certain topics you decide you don't like is not spam.

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#184
I've been pondering the recent trend in pop up ads where if you try and dismiss it by clicking the tiny, hard to find, checkbox, and you miss, it will cause it to move. This forces you to actually pay attention, to a degree, to the ad, rather than habitually dismiss it.

These are usually found in ads, or notices like the New York Times puts up notifying you there are only so many free articles left.

I think of this as a gray pattern usually, as it is designed to keep the source of revenue going to fund the sight you are currently reading. It's a surprisingly effective innovation.

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#185
post #27

One pattern that I consider "dark", but don't see in this list, is using loaded options on a dialog box. One that I often see in apps is like: Rate our app! Those really get under my skin because the developer is clearly trying to play a psychological trick on me, but it's so brazen and obvious that it just pisses me off. And bigger companies do it too (e.g. Google).

There's a tumblr for that! They call it "confirm shaming". http://confirmshaming.tumblr.com/ And yeah, it's UX cancer.

This one might be the best: https://copyhackers.com/2014/01/fallen-scuzzy-design-trend-p... (Note the content of the article, then move your mouse up to try to go to close the tab. Irony!)

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#186
post #168
post #27

One pattern that I consider "dark", but don't see in this list, is using loaded options on a dialog box. One that I often see in apps is like: Rate our app! Those really get under my skin because the developer is clearly trying to play a psychological trick on me, but it's so brazen and obvious that it just pisses me off. And bigger companies do it too (e.g. Google).

The correct thing to do here is to hit "OK" and just kill the App Store App without leaving a review (since they can't tell if you actually review it). Or maybe leave a 1 star and a note that you were coerced into rating it!

1 star

App developer insisted upon a review, so they got one.

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#187
post #111

Earlier quoted context omitted.

Is it a dark pattern, though? You're respecting the user's wishes to not use that permission (ignoring for the moment that you couldn't use it even if you wanted to).

Yes, permission requests should only show up at most once, per Apple, so it is definitely gray area. Not to mention, the pre permission dialog is usually deceptively similar to the Apple one.

I really don't see a problem with it. Apple's default UI is not great, and it can be highly confusing if the user doesn't know why the app is suddenly asking for access to their location or photos or whatever. By explaining and asking first, you smooth that over. There's no deception or trickery, it's just a matter of not surprising users.

(And to be clear, I've never built one of these extra permission prompts, so I'm saying this purely from the perspective of a user.)

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#188
post #184

I've been pondering the recent trend in pop up ads where if you try and dismiss it by clicking the tiny, hard to find, checkbox, and you miss, it will cause it to move. This forces you to actually pay attention, to a degree, to the ad, rather than habitually dismiss it. These are usually found in ads, or notices like the New York Times puts up notifying you there are only so many free articles left. I think of this a…

uBlock Origin. I don't allow any ads. I'll donate to a Pateron or buy your T-shirts or a book if I like your content, but fuck ads.

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#189
post #166

Earlier quoted context omitted.

Report them at https://www.spamcop.net/anonsignup.shtml

Please don't. All you're doing is polluting the data at Spamcop and violating their terms anyways. https://www.spamcop.net/fom-serve/cache/125.html Bulk email can be split into two categories: Opt-in and Opt-out. Opt-in is email that an individual requested or agreed to receive. Many legitimate mailers use opt-in methods for marketing. Individuals are responsible for reading and understanding a company's privacy poli…

Obviously you need to "unsubscribe all" on the first mail before taking such an action on subsequent mails.

Re: Dark Patterns – User Interfaces Designed to Trick People [video]

#190

Spirit airlines is a user of dark patterns. But its almost like a game on their site trying to avoid all of the up-sells! I may stay away from LA Fitness just because of this article.

My recent experience with LA Fitness, or City Sports, as they call them here in the SF Bay Area, have been similar to what the video describes. However, it was not as painful as I'd imagined it will be. I went to my account page and clicked on the Cancellation Form link (not necessary but recommended). After several screens I got a cancellation form for my account which I printed and mailed using USPS Certified Mail.…

I quit one in Ohio in person. They just printed out a form to sign and put the end date.

I suspect this works better on people who sign up and then never show up for four months.

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