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Magic

getmagicnow.com

171–180 of 558 posts

Re: Magic

#171
Great site, and exciting service.

One little nitpick: the blue chat bubbles on the site gave me the impression you'd be using iMessage for supported phones instead of SMS. (This matters to me just a bit because I have a limited number of SMSes per month.) I totally get why you would just stick to SMS.

Still happy to use your service, but it did create just the tiniest bit of initial dissapointment.

Re: Magic

#174
I'm curious to know how they can cover the entire US.

Obviously, I realize they can't, I just wonder how often their answer to the query is "Sorry, we can't do this".

Overall, I think it's a great idea but the fact that it's bottlenecked by humans will make it very, very hard to scale (and you can already see this as the web site has a big banner saying the service is currently restricted due to high demand).

Still, it's clear from the testimonials so far that these guys have their heart in the right place and they really want to achieve maximum user satisfaction. Kudos!

Re: Magic

#175

This is exactly what Siri should be. Apple has 800m credit cards on file (1) In one fell swoop Apple could own the local delivery market, shocking how perfect of a concept / execution this is. (1) http://www.businessinsider.com/credit-cards-on-file-apple-vs...

The very fact that Apple has 800M credit cards on file is the reason why they know better than offering a service like this.

Even if 10% of their users started using their service to require "magic", there is no way in hell even a company like Apple could scale an operation like this that's bottlenecked by humans.

Re: Magic

#176

I'm curious to know how they can cover the entire US. Obviously, I realize they can't, I just wonder how often their answer to the query is "Sorry, we can't do this". Overall, I think it's a great idea but the fact that it's bottlenecked by humans will make it very, very hard to scale (and you can already see this as the web site has a big banner saying the service is currently restricted due to high demand). Still,…

> I'm curious to know how they can cover the entire US.

Because they're just using other services to get you what you want.. i.e. flowers, groceries, pizza, etc. - they just call a florist/supermarket/pizza joint/etc. local to the requester.

What examples of requests can you think of that can't be served anywhere in the US?

Re: Magic

#177
post #56

I can already order pizza and flowers and plane tickets myself. However, if you could handle requests like: Call Comcast for me and have them configure my Cisco DPC3939B for bridge mode Go stand in line at the post office and retrieve my package with tracking #xxxxxxxx My iPhone's screen is cracked. Take it to the mall and get somebody to fix or replace it, whichever's cheaper. Bring me some Mongolian BBQ with the fo…

We can do some of these things, and a lot of stuff like this. give it a shot. :)

Are you using something like Twilio TaskRouter behind the scenes?

Re: Magic

#178
post #85

I love the idea, and the execution, but just one nit -- you say "no hidden fees", but I think bundling the fee into the total price is the definition of a hidden fee . If your examples itemized the fee it would be a different story. Other comments here express a similar anxiety, e.g. how much [extra] am I actually paying for this? Also, I know you're busy, but FYI CA state law requires you have a Privacy Policy. I wo…

> CA state law requires you have a Privacy Policy

Who does that apply to? Companies based in CA? Companies doing business with anyone in CA?

Re: Magic

#179
post #176

I'm curious to know how they can cover the entire US. Obviously, I realize they can't, I just wonder how often their answer to the query is "Sorry, we can't do this". Overall, I think it's a great idea but the fact that it's bottlenecked by humans will make it very, very hard to scale (and you can already see this as the web site has a big banner saying the service is currently restricted due to high demand). Still,…

> I'm curious to know how they can cover the entire US. Because they're just using other services to get you what you want.. i.e. flowers, groceries, pizza, etc. - they just call a florist/supermarket/pizza joint/etc. local to the requester. What examples of requests can you think of that can't be served anywhere in the US?

I understand that but you still need a one to one mapping between customers and request, even if that request is not ultimately implemented by the person who picked up the phone.

Re: Magic

#180
The idea, the execution and the simplicity of the web site are all astonishing !
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