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Warning: Google Authenticator upgrade loses all accounts

news.ycombinator.com

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Re: Warning: Google Authenticator upgrade loses all accounts

#171

Post by SilliMon »

Continuous wrote: post #108
gmac wrote: post #100

Too late for me, but a pleasingly fast and pro-active response from AWS (which rather shows Google up) just received by email: "If you are an AWS customer who uses Google Authenticator for iOS as a multi-factor authentication device to secure your AWS account via AWS MFA ( http://aws.amazon.com/mfa/ ), please read on. We are writing to inform you that Google has recently released an update to the Google Authenticator…

I scan the 2D barcode on two apps Google Authenticator and Authy. I also set up SMS Backup and it works well for Gmail/Hotmail accounts.

Just because something is in the cloud doesn't mean you don't need backups.

Backup your entire Google account. Here's a tool to do it: http://www.syncdocs.com/ Print out the 10 password recovery codes Google offers. Here's how to do it: https://support.google.com/accounts/answer/180744?hl=en Having a backup and extra security is essential for everything stored in the cloud.

Re: Warning: Google Authenticator upgrade loses all accounts

#172

Post by madaxe »

CamperBob2 wrote: post #170
madaxe wrote: post #147

Earlier quoted context omitted.

They'll join this thread in a while and call us all novices for not understanding that this is deliberate, well tested, and our fault. https://news.ycombinator.com/item?id=6166886

I don't think the people arguing with Justin in that thread are novices or naive users, but they do seem to be unaware that when you lend your computer to someone, you should set them up with their own user account if you don't want them surfing through your stuff. It's funny how the tech community browbeat Microsoft for years about how Windows should have been designed as a multiuser system like Unix, and then when…

Afraid you've missed the point in the same way as Justin did... Those people (me included) are perfectly aware of that. The argument is that your mother isn't, and while it's reasonable to expect her to be, you can't just assume such.

Re: Warning: Google Authenticator upgrade loses all accounts

#173

Post by toyg »

gmac wrote: post #40
veidr wrote: post #32

What does it mean that it 'loses all accounts'? I use two factor auth but not this app, so I am not sure why people are going to have such a bad day...

You get greeted by a "let's begin" screen, and all your accounts/credentials have magically gone away. This happened to me 5 minutes ago. Edit: tweet with picture: https://twitter.com/jawj/status/375144792126410752

That seems awfully similar to what keeps happening with their G+ and Hangouts app: every few weeks, the apps think you never logged on the damn thing, and take you back through the whole process including a welcome tour!

Re: Warning: Google Authenticator upgrade loses all accounts

#175

Post by CamperBob2 »

madaxe wrote: post #172
CamperBob2 wrote: post #170

Earlier quoted context omitted.

I don't think the people arguing with Justin in that thread are novices or naive users, but they do seem to be unaware that when you lend your computer to someone, you should set them up with their own user account if you don't want them surfing through your stuff. It's funny how the tech community browbeat Microsoft for years about how Windows should have been designed as a multiuser system like Unix, and then when…

Afraid you've missed the point in the same way as Justin did... Those people (me included) are perfectly aware of that. The argument is that your mother isn't, and while it's reasonable to expect her to be, you can't just assume such.

If so many people are missing the point, then maybe, just maybe, there isn't one to miss.

Re: Warning: Google Authenticator upgrade loses all accounts

#176

Post by madaxe »

CamperBob2 wrote: post #175
madaxe wrote: post #172

Earlier quoted context omitted.

Afraid you've missed the point in the same way as Justin did... Those people (me included) are perfectly aware of that. The argument is that your mother isn't, and while it's reasonable to expect her to be, you can't just assume such.

If so many people are missing the point, then maybe, just maybe, there isn't one to miss.

The majority are always right, for a subjective and wide definition of right.
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