I am the CEO/Co-Founder of Mosaic. We are a company that helps serious photographers backup their photographers. I am happy to share what we have learned in the past 2 years. www.mosaicarchive.com As a background, we now have thousands of users and customers. We also finished raising a series A in February. (Not that raising money proves anything) http://www.boston.com/business/technology/innoeco/2013/02/mo... We are…
Thanks for replying Gerard. Do you ever see a version where I can store directly on my Amazon Glacier account? Especially given "However... we are not an online backup company." I'd feel tremendously safer and more trusting of your service. I haven't used Mosaic so maybe you already do this, I'll take a closer look this week. Also (in a nice way), your site could benefit from a redesign. Unfortunately I think quite a…
We have certainly thought about giving direct access to customers Glacier accounts and behind the scenes each customer has their own glacier "vault" for potentially this reason. But for many customers they would prefer a set-it and forget it type of service. We didn't want a barrier of first create an glacier account then call us...
We also then didn't know what to do if a customer then changes their glacier files... if we are syncing with Lightroom and this gets out of whack... then it defeats the purpose of the automated sync with your local files. If it just "read only" access, we are already providing this with our App.
I think the difference in what we are providing in online backup is that we are not a pure cloud where we encourage you to delete your local file - We actually want to sync with your local files. Our philosophy on the workflow side is that changes that you make to your files on the App, should be reflected locally in your Lightroom catalog file. This way you always own your own data.
I agree with you on the site redesign... have had our head down on this. Good news is that the design is approved and being implemented as we speak (although won't be out for a couple weeks.)
Thanks again and happy to answer any other questions. Best, Gerard