Earlier quoted context omitted.
It's choice exhaustion, a common dark pattern. You get worn down and that makes you more likely to spend more than you need
Yeah, but there's a risk that people won't come back because it's exhausting. I ordered from the wrong location once, and it's fine, they don't work the order until you arrive, and they refund it at the end of the day, but they lost a sale because I was so frustrated that I just drove home without picking up food like I was expecting to. And the way prices are now, you need to order in the app if you want a chance at…
I've only used the app a couple times so I only knew the first half of that.