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Apple's Software Quality Crisis

eliseomartelli.it

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Re: Apple's Software Quality Crisis

#171

Post by mmis1000 »

dpierce9 wrote: post #141

Window placement with multiple monitors is broken beyond belief. I am hoping someone from Apple is reading this thread.

If you open the lid and connect screen in a short time. It sometimes end up showing every desktop in mission control as black square. And only way to fix it is disconnect and reconnect the screen again. The bug is there for so long and I already have the muscle memory to perform the sequence. How did they messed up such a basic function?

There is no way that apple employee did not hit the bug at all given the requirement to trigger the bug is so simple.

Re: Apple's Software Quality Crisis

#172

Post by Sxubas »

I hate many details from Apple's software, but most stuff people are complaining about is solved by downloading an app/plugin that does it. However, this should not be the case when you're paying for a 'premium' OS. It's highly frustrating and time consuming.

At this point I think I've spent more time tweaking macOS settings, downloading and testing stuff than I did when I had Ubuntu as my work OS. Ridiculous.

Re: Apple's Software Quality Crisis

#173

Post by eliseomartelli »

raverbashing wrote: post #63

Huh let me guess: it is Apple Intelligence causing it Now while it is true that some aspect of the Apple experience suck, my experience is that Windows and Linux are also sucking more (Linux less than MS, but still, not helpful) I definitely would want more transparency for Apple but this is one of the things they "no can do", they just fix it one day (usually) and off you go.

OP here, Apple Intelligence is not yet available in Italy. I don’t even want to imagine how my iPad will overheat with Apple “Intelligence”.

Re: Apple's Software Quality Crisis

#175

Post by inetknght »

danans wrote: post #95

> Feature prioritization over optimization: Engineering resources appear focused on new capabilities rather than fixing existing performance problems; People are keeping their phones longer they used to, which is obviously a problem for device makers. Therefore they must lean on new feature development too sell new phones. "Increased reliability and stability" is not a good consumer sales pitch

> "Increased reliability and stability" is not a good consumer sales pitch

It is when Apple is claimed to be a quality boutique shop.

Re: Apple's Software Quality Crisis

#176

Post by schmidtleonard »

BobAliceInATree wrote: post #82
flohofwoe wrote: post #68

Here's my personal canary in the coal mine that something must be fundamentally broken in Apple's software development process: - on a recent macOS version, right click on the desktop, select 'change wallpaper' => the new settings panel opens - click on 'Custom Color' - now hold and drag around the 'color cursor' in the color selection circle for a few seconds - stop dragging and notice how the color cursor continues…

On the most recent episode of ATP podcast, an anonymous person wrote in to say that when they worked at Apple until ~2013, there was effectively no QA team on macOS. Granted that was over a decade ago, and "no QA team" doesn't mean no testing, but given the numerous bugs in macOS today, and that they almost never get fixed, I'm not surprised. (FWIW, I do not experience this bug you mentioned)

If you look at the macOS feature history, it's pretty clear that the bulk of the team got shifted to iPhone in 2007 and never really recovered. The widely acknowledged Snow Leopard high water mark happened shortly after.

To be fair, Apple can still pull off the occasional amazing feat of vertical integration -- HDR, APFS, keeping audio latency under control despite the relentless assault of apathy from all directions -- but they never had the same level of consistent drive forward, at least not until a year or two ago when the big push for AI integration started. Apple gets ragged on here, but I think their integration is actually some of the best. They were putting neural cores in chips back when that sort of thing got mocked, not lauded, and every step has been thoughtfully tied in rather than airdropped from a ChatGPT science fair project. But they never got good at building or deploying leading-edge models themselves; I hope they turn it around because this is important.

Re: Apple's Software Quality Crisis

#177

Post by hbn »

stavros wrote: post #24

I tried an iPhone for three months or so, ending a month ago, and I was really disappointed by the experience. I thought Apple was still a company that focused on UX, but it was eye-opening to see that they had lost their way. There are four distinct ways to go back (swipe from the left/right side, press the X, press the left arrow, swipe down), whereas Android has one way that always goes back to the previous screen…

I used Android for the better part of a decade, and once I switched to an iPhone I never really had any issues around not having a back button, considering the amount I hear complaining about it.

Basically every app lets you swipe from the left to go back. Occasionally you'll have a bottom sheet you can swipe back down to where it came from, but it's generally pretty intuitive. I can't think of many times I felt "stuck" and unable to go back.

Re: Apple's Software Quality Crisis

#178

Post by raverbashing »

eliseomartelli wrote: post #173
raverbashing wrote: post #63

Huh let me guess: it is Apple Intelligence causing it Now while it is true that some aspect of the Apple experience suck, my experience is that Windows and Linux are also sucking more (Linux less than MS, but still, not helpful) I definitely would want more transparency for Apple but this is one of the things they "no can do", they just fix it one day (usually) and off you go.

OP here, Apple Intelligence is not yet available in Italy. I don’t even want to imagine how my iPad will overheat with Apple “Intelligence”.

Ah I guess I misread, it is only available on Macs so far in the EU https://support.apple.com/en-bw/121115

Still, I think maybe it could be some related service running on the background

Re: Apple's Software Quality Crisis

#179

Post by joseda-hg »

skyyler wrote: post #57
realo wrote: post #37

Earlier quoted context omitted.

Yes but... but... Did you update it to the latest version of Mac OS (Sequoia) with all the security patches via official Apple channels ? No you did not.

I don't think you can update any 10-year-old windows computer to the latest version of windows (11) with all security patches via official microsoft channels. (Also, lol @ "via official Apple channels", you're aware Open Core Legacy Patcher is a thing and have hedged against people mentioning it.) What are you comparing to?

I mean, there's an official way of installing without TPM, I'm pretty sure I can get Windows 11 on some pretty old hardware

https://time.com/3264528/best-laptop-under-500/ This is a 2014 article, for a Budget/Mid Laptop, with a compatible processor and double the minimum RAM

https://techcommunity.microsoft.com/discussions/windows11/he... Post marked as solution talks about installing W11 on a 10 Y/O Thinkpad

Re: Apple's Software Quality Crisis

#180

Post by woleium »

schmidtleonard wrote: post #176
BobAliceInATree wrote: post #82

Earlier quoted context omitted.

On the most recent episode of ATP podcast, an anonymous person wrote in to say that when they worked at Apple until ~2013, there was effectively no QA team on macOS. Granted that was over a decade ago, and "no QA team" doesn't mean no testing, but given the numerous bugs in macOS today, and that they almost never get fixed, I'm not surprised. (FWIW, I do not experience this bug you mentioned)

If you look at the macOS feature history, it's pretty clear that the bulk of the team got shifted to iPhone in 2007 and never really recovered. The widely acknowledged Snow Leopard high water mark happened shortly after. To be fair, Apple can still pull off the occasional amazing feat of vertical integration -- HDR, APFS, keeping audio latency under control despite the relentless assault of apathy from all directions…

That may be unlikely. Mark Gurman reported recently for Bloomberg News that “people within Apple’s AI division now believe that a true modernized, conversational version of Siri won’t reach consumers until iOS 20 at best in 2027.”
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