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YC S12 company refuses to pay for my design. "Send your claim to our legal team"

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Re: YC S12 company refuses to pay for my design. "Send your claim to our legal team"

#171

My advice? Get up, dust yourself off, and move on. These scenarios might result in a deluge of support from others in your field, but for a lot of managers, this puts you on a special kind of blacklist. We can't know all the details of the circumstance, but we do know for sure that you were willing to "name & shame" the client here on HN. For some, that's enough. Just to be clear, it definitely sounds like you got a…

Shut up and deal with it? I really wonder what this world would be like if everyone who had a career, family, or life to risk over being a whistleblower took the safe, sure path and shut up and dealt with it.

Perspective! Freelancers are an army of one. How you spend your time will have a large impact on your success. No one likes to take it on the chin, but sometimes you have to step back, look at how hard the hit is, and decide if you really want to get in to a brawl over the matter.

Think of this as a judgement call. IMO, it shows either lack of preparedness or poor judgement on the part of the freelancer in this case. When you run your own business, the buck stops at you. In any given scenario, you must be willing to accept your portion of the responsibility. It has been my experience that the more responsibility someone is willing to accept, the better they are at getting things done. It's a pretty good indicator of success. Those who always look to push the burden of responsibility off on others will dwindle their time looking everyone but at themselves.

I'm not saying that the freelancer is 100% responsible here, but I am saying that it doesn't matter much. If your goal is to be successful, you can't be distracted by these stupid little hiccups. You have to get up, dust yourself off, and move on.

Re: YC S12 company refuses to pay for my design. "Send your claim to our legal team"

#172

Earlier quoted context omitted.

Doesn't matter. The founder hired the designer verbally. I imagine that the judge will first determine if there was a verbal agreement, and then, if there is disagreement about the terms, use common sense and vague standards to determine the correct remuneration. It's not actually that complicated.

A judge? Over $1,500 or so? Possibly across state lines? Not gonna happen.

Golly, how dysfunctional do you think our justice system is? Do you think that people have absolutely no recourse to address small disputes like this one? It's true that when you need something other than money and/or money over $10k (in CA) you need a general lawsuit, but small claims court exists for handling stuff like this.

Regarding venue, the rule is that you have to file in the location the offense occurred. Stuff on the internet genrally favors the plaintiff, because they can claim it happened near them, forcing the defendant to travel. Travel costs alone can eclipse the amounts in these cases, so deciding venue is important.

Re: YC S12 company refuses to pay for my design. "Send your claim to our legal team"

#173
post #147

Earlier quoted context omitted.

$780.

Whoa $780 for that design? I personally would not have even charged for that preliminary design. Why are you designing any way. Where are the rough sketches and wireframes? Did you not learn that in school? Wireframes first, then discuss with management to get a better understanding of the underlying goals and objectives. Get them on the phone and ask lots of questions about the company, management, customers and the…

You should probably take a step back and learn some etiquette. Typical HN replies should be informative and non-abrasive.

Re: YC S12 company refuses to pay for my design. "Send your claim to our legal team"

#174
post #81
post #55

Earlier quoted context omitted.

Do most YC S12 companies have a legal department? Or a finance department for that matter? Im sure this particular situation is nuanced, and both parties seem to be unhappy. I haven't worked with many contractors yet, but my 2 rules of thumb are: Don't ask people to do work for you unless you plan to pay them for it. Pay promptly and in full. It's pretty simple. If the CEO was never planning to pay, the conversation…

Most companies don't have "legal departments"; they have outside counsel they retain for random stuff. Like this. The onus was on the vendor to actually submit the invoice to the email address the CEO said to send it to. That's not a hardship. Try invoicing a Fortune 500 company for the first time. Goat sacrifice may be involved. Note that I have no idea at all whether he actually did do that. In the real world, it i…

> Goat sacrifice may be involved.

Thomas, this is a fine example of why I've got your comments bookmarked (and Patrick's too): At least every couple of days or so, I can count on you not just for insight but for a laugh too.

Re: YC S12 company refuses to pay for my design. "Send your claim to our legal team"

#175

I'm going to go out on a limb and register a slight discomfort with the increasing use of HN as a "court of public opinion" in very fact-bound disputes like this one. I can sort of see resorting to it out of desperation, but I'm afraid the Internet Lynch Mob has a very high ratio of outrage to effort spent actually investigating. This post has 84 upvotes in 21 minutes, which suggests a very quick investigation! So, t…

This is not going to be your century.
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