Why is HN demoting this article? It was at the top of HN, then quickly buried to #20-#30. It is now at #27, being a hour old with 318 points.
Yep, from #1 to bottom of the first page in 5 minutes...
Cloudflare took down our website
171–180 of 483 posts
Re: Cloudflare took down our website
#172Sounds like OP is a casino and plays domain games to avoid regulatory interest. Recommend reading article carefully before reacting to the headline. Hopefully Cloudflare provides a perspective.
It is a good article, good to have practical details of how this goes down... but really an international casino cant afford more than $250 a month?
Re: Cloudflare took down our website
#173From personal experience I know that 10TB per month is like 30k/year and SSL for SaaS is around 40k/year on the enterprise plan. No idea about pricing for having your own IP. I have no idea why Cloudflare would ask you to use these two features. SSL for SaaS is only useful if you want to add domains and certificates via API. I have had my fair share of negative experience with Cloudflare but this is next level bad. U…
> From personal experience I know that 10TB per month is like 30k/year
Is this true? We are at 3TB and growing so I'm slightly concerned
Re: Cloudflare took down our website
#174Earlier quoted context omitted.
I’d say be wary of any public company and actively make plans to get out of any company that gets acquired by private equity. Actually had a sales call with Cloudflare in the last month and I got some bad vibes from the whole experience. We did not end up going with them.
May I ask who you ended up going with? We had a similar experience recently and have some concerns with anything on CF.
We already have DDoS protection from our colo provider and it wasn't clearly advantageous to switch to Cloudflare. We were mainly interested in zero trust but I don't know what we're looking at as of now; we still use various VPNs which, while not exactly fashionable, do work for us.
Re: Cloudflare took down our website
#175Earlier quoted context omitted.
But for $10k a month cloudflare is ok with that? Either it's acceptable or it's not, there is no way that this looks good for cloudflare either way.
A reasonable scenario to me seems to be: An automatic "upgrade to the enterprise plan" requirement was triggered, and then in the process of the sales calls to make that happen, Cloudflare got serious eyes on the customer for the first time (whereas at a paltry $250/month previously they wouldn't have), and realized exactly what line of business the customer was involved in, and decided to fire them.
I was rushing to judgment until I heard this... pretty plausible.
In support of your theory particular is I don't think enterprise sales "ragequits" a conversation when the customer is mid-evaluation based simply on the idea that they are considering multiple options.
Why would they walk away at this point, let alone ban the customer.
From the write-up I bet CloudFlare had it as a "60% to close" in their CRM at this moment. It doesn't make sense for them to drop the ban hammer in this moment.
PS: explanation or not, this is deeply shady behaviour from CloudFlare. Just perhaps a little less so.
Re: Cloudflare took down our website
#176Earlier quoted context omitted.
It was the opposite? To comply with regulation.
and... > if a country DNS-blocks our main domain, a secondary domain may still be available
Do you have a suggestion to make that not possible? It doesn't seem fair to punish them so aggressively because that might happen. The "may" there isn't a statement of intent.
Re: Cloudflare took down our website
#177Sounds like OP is a casino and plays domain games to avoid regulatory interest. Recommend reading article carefully before reacting to the headline. Hopefully Cloudflare provides a perspective.
Yeah, there's some pretty key info being left out. I don't doubt that Cloudflare communication sucks especially when dealing with their sales team (aka bizdev which is what OP was originally contacted by), but the second screenshot is pretty damning. My guess: Their account fell out of the non-enterprise TOS for some reason which is being obscured in the post (probably domain rotation related). Their T&S team propose…
I did mention the multiple-domains issue in the post. It would not have been amazing for us to remove our secondary domains, but we would have been very happy to do it if it had resolved the issue. We asked them again and again but they would not give us any detail or options apart from their 120k/year package. Note that BYOIP (which I guess they could reasonably have required to isolate us even if we only use a single domain) is available for a fraction of the cost elswhere (e.g. fastly).
Since we already left Cloudflare the only reason I finished writing this article is to warn others. I think it's still relevant to many companies regardless of what you think of casinos, since very unprofessional sales tactics (unprofessional as in business threatening) seem common place with them. Do look at the linked other posts and comments here from other people affected that don't have anything to do with casinos.
I'm happy to answer questions as well.
Re: Cloudflare took down our website
#178Sounds like the famous Oracle licensing team.
Re: Cloudflare took down our website
#179Why is HN demoting this article? It was at the top of HN, then quickly buried to #20-#30. It is now at #27, being a hour old with 318 points.
It is actually more likely it is the opposite, that it got temporarily boosted to get exposure, and then fell back as interest vaned. If mods want it gone, then it will be gone.
Re: Cloudflare took down our website
#180I have been hearing stories from developers/entrepeneurs about Cloudflare being very weird to deal with: "We'd like to talk to you about an enterprise plan." "No thanks, I'm fine with the free plan." "Based on your traffic, we'd like to talk to you about an enteprrise plan." "Is there a traffic limit on the free plan?" "No, there is no limit. But based on your traffic, we require you to get an enteprirse plan." [Give…
You forget to mention that the DDoS traffic causing these issues are also behind cloudflare, but they don't give a damn about them, for obvious business reasons.
Cloudflare controls supply and demand, which, by definition of the law, should be classified as extortion.