My horror story of Ticketmaster; I recently bought standing-room-only tickets on short notice ( I reached out to support for assistance, and after several days of wasted time and run-around, they finally sent my issue to their engineering team saying they'd get back to me in 5 business days. Keep in mind I said I bought these tickets a week before the event, and they'd already wasted a few days giving me the run-arou…
So you didn’t purchase ticket insurance, you got the tickets you paid for (which they can allow you to sell, at their discretion) and you filed a chargeback… why is that Ticketmaster’s problem? Like it sucks, to be sure, and Ticketmaster is awful, but I’m not sure why that chargeback would be considered legit.
If they were sold as marketable pending function(situation) with the implication that function(situation) was not simply "return false" but it turns out that function(situation) was actually "return false," that too is a problem.