171–180 of 187 posts
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Out of curiosity, can you describe how that happened? I always get refunds from them as soon as items are shipped back, before amz actually receive them.
Well, this person is saying they do not want to return back received wrong item as it is not their mistake and want the correct product be shipped. So quite clearly different case from you.
Don’t ever buy any high end electronics from Amazon. The counterfeit issues are rampant, and for the high end stuff they won’t take the fake back.
Where am I supposed to buy electronics online? I live 2 hours away from the nearest Microcenter, and newegg is also a nogo.
It is happening to so many people at the moment in the UK so stay away from Amazon. See here:
https://www.edp24.co.uk/news/23150437.uea-students-macbook-a...
https://www.walesonline.co.uk/news/uk-news/man-ordered-569-i...
I’m never using them again after this experience. It has been an absolute nightmare. Joke of a company.
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This is crazy. If you're really doing this (and I don't have any reason not to believe you), something has gone horribly wrong as a society. If the only thing keeping people from ripping each other off on routine business transactions is (probably still fakeable) evidence gathered by filming yourself constantly like receiving a package is a reality show, then one of the parties to this transaction should not be in bu…
I bought the RX 6800XT when it had been just released and never received it. I submitted a police report, reported it to PayPal, etc, but I never got my money back. After such a loss, I think it's normal to go to such measures. Having my partner use my videography kit to film the entire handover takes only a few minutes but if it can save me so much money, it'd be stupid not to. And yes, I believe that if we as a soc…
Having spent many years in "Outbound" of Amazon Fulfillment, I'm skeptical that Amazon would ever know that they didn't send a fake item. Items aren't inspected deeply when they arrive. Fakes can get in. Items that are misplaced and later found are presumed to be good- no quality checks opening the package. If the barcode scans, the system just adds it. The picker, sorter, packer all do a quick quality check to see i…
Excellent analysis. But the issue here isn't that someone made a mistake somewhere. But rather, that at a very high level: Amazon knows perfectly well that a certain percentage of its customers are getting screwed over, just as it knows it could probably do a lot more internally to prevent this kind of stuff from happening. But having sat down and done a "rational" cost-benefit analysis -- it has calmly decided that…
Wonder if there is a way to make them (CEO, CFO, someone high) to say that on the record? No one asks such questions in investor calls I guess (haven't attended myself btw) so the only other forums appear to be legal or congressional.
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It goes both ways. It would be very easy to fabricate an unboxing with a rock inside instead of a video card and go to small claims court.
That's why, for large items from untrustworthy retailers, I start filming the moment the delivery person rings the bell and film the entire handover process, including signing the delivery, constantly keeping the product in frame until the package is open, I've got out the product, installed it in a test setup, and it's actually working. I ordered a GPU on ebay earlier this year, and followed this process to the lett…
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Half the stuff I’ve seen on Amazon also has a month ship time. You can’t convince me they’re not straight up drop shipping from Ali express.
Once I bought a programmable outdoor water control valve from Aliexpress. It seems Chinese taps are not really comparable with what we use in North Amrica? I then ordered a "Orbit" from Amazon and a month later received.. the same Chinese one i got on Aliexpress??? Amazon was decent to return it right away but what the F? It was blatantly obvious they were just drop-shipping given the massive wait time.
Maybe the eBay ones are QC near-fails or knockoffs, but it's hard to tell without buying a bunch to inspect.
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Where am I supposed to buy electronics online? I live 2 hours away from the nearest Microcenter, and newegg is also a nogo.
why is newegg a no go?
Basically, most businesses have outsourced doing QA as "free returns" where the customer is the ultimate judge. This only works as long as they're willing to get stuck with some of the losses from return fraud. But as they try to cost optimize and assume the incoming checkers are foolproof, they end up blaming unlucky customers in the most hostile manner.
Comingled inventory FTW! As a vendor, Why send in the real product to FBA when i can send a fake one and get paid the same amount? It even lets me undercut on price!
Or stolen products. Where do you think all those organized shoplifters sell their inventory of stolen perfumes and deodorant? Amazon!
Some of Amazon's policies are real head scratchers. Last year I bought a high end ultrawide monitor from them. I believe I paid about $1500 for it originally. Two or three days after it arrived, it went on sale for about $300 less. IME most companies have a policy in the fine print where if an item goes on sale less than a week after purchase they'll refund the difference, if you ask. So I contact Amazon support. The…