Earlier quoted context omitted.
I mean, I run a startup not doing that much worse. I have 0 accountants (pay CPA yearly for tax work). 0 lawyers. 0 devops. 0 QA. 0 monitoring . 0 HR. I do have : 3 devs (if I include myself) 3 support (tickets) 2 other supporting roles If I coded 100% myself (which I have in the past and could in the future, it would just mean less new features) and had a way to not answer tickets (like the OP story it sounds like d…
So you are 8 people. Quite a lot different than a single person. If you had a way to not answer tickets, that means you would not offer support to customers, so likely a lot less customers would be interested to pay you. You don’t get to 14 millions by cheaping out that way.
He has a low support required product. But I can 100% imagine making a product without much support required, and running it. Tis not hard.