Earlier quoted context omitted.
I disagree, emotional work is work, and « positive energy » sums it up quite well. Edge cases exist, but when I’m sad, I just stop being sad at work , because it’s been clearly stated, from the first interview, that positivity was a requirement of performance. One edge case: colleague lost her mother last year, of course we didn’t expect her to perform excruciating emotional work.
This sounds like a company I would never want to work for. No one is positive and happy all the time and having to fake it "as a job requirement" sounds wrong on so many levels.
As an aside: I assume that you know this from your own life, and appreciate when people behave in a manner that cares for the emotional commons of wherever you are. Is your objection to it here the fact that it's a giant stupid company ostensibly trying to curate your feelings, and that's annoying and (probably) hypocritical? Or do you really object to the premise?